Fansly Reviews 178

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, content delivery, and account management. People frequently report paying for content or subscriptions only to be blocked, receive low-quality videos, or find that content is hidden behind additional paywalls. There are also concerns about fake accounts and automated messages, leading to a frustrating user experience. Reviewers often mention that their earnings are not paid out, or that accounts are suddenly shut down without explanation, with access to funds being lost. Conversely, a small portion of people felt that the platform is efficient and easy to use, particularly for content creators. Some users praise the customer service for being responsive and helpful, especially in resolving payout issues and providing guidance. They appreciate the tools provided for managing content and interacting with fans, and some find the payment process convenient.

What people talk about most

Website

Customers had ambiguous experiences with the website, with many reviewers expressing significant... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

Payment

Reviewers highlight negative aspects of payment, with many consumers reporting issues with payouts not... See more

User experience

Consumers find user experience to be ambiguous, with some reviewers expressing dissatisfaction due to issues... See more

Social media

Reviewers mention ambiguous feedback about social media, with some expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I prefer the Fansly video player to other similar sites (e.g. OF). I can expand the window, I can advance or go back easily. Bookmarks work properly. The content provider I’m subscribed to scrambles... See more

Company replied

Rated 4 out of 5 stars

I find technology so difficult. Fansly are trying their very best to help me. They respond immediately to all my cries for help ( which are daily ) I feel in a month or 2 I will have more idea what I... See more

Company replied

Rated 1 out of 5 stars

Too many poor churn and burn agency run chat team accounts. Endless push for sexting with zero regard for fan preferences. Chatters waste fans time endlessly when asking for content. If you do somehow... See more


Company details

Written by the company

Fansly is a premium social media site that allows creators to offer exclusive content behind a paywall. With over 1 Billion swipes on their FYP in 2024 alone, Fansly offers creators better discoverability, support, and page customization options than their competitors.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

178 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Need more help please

Question was answered promptly, but I really need some more help on ppv , I need a lot of guidance if fansly would be so kind.🙏

3 June 2025
Unprompted review
Fansly logo

Reply from Fansly

No problem! Please check out our new creator edu hub for more info! https://creatorhub.fansly.com/

Rated 5 out of 5 stars

Unbelievable freedom

Unbelievable freedom. Most friendly and respectful members. I've only ever gotten 1 nasty comment on my work from a member. Such a positive environment. Easy to use interface.

29 May 2025
Unprompted review
Fansly logo

Reply from Fansly

We're so happy you're loving it, we love having you!

Rated 5 out of 5 stars

Fansly is awesome

fun to use , fluent and stable .
This is the best adult social network I Know

28 May 2025
Unprompted review
Fansly logo

Reply from Fansly

Thank you so much! Glad to hear you're loving the platform!

Rated 5 out of 5 stars

I love Fansly it’s my favorite site

I love Fansly it’s my favorite site! I’ve been in there for 3 years and I love it :) it deserves 5 stars. I love Fansly support as well.

20 May 2025
Unprompted review
Fansly logo

Reply from Fansly

Thank you so much, this means the world!

Rated 1 out of 5 stars

Terrible functioning website which is…

Terrible functioning website which is somewhat scamming, lying, misleading, unfair and unjust. No idea how they get away with clearly saying content when clicking on it will be unlocked if you sign up for the lower tier option or other tiers but as soon as choose the lower tier it's still locked telling you you need to pay for higher tiers or pay per view to unlock the content even though it literally said it will be unlocked if I choose the lower tier, what a joke, was refused a refund and now the only thing I can do is report, shame on these guys 0/10

14 May 2025
Unprompted review
Rated 5 out of 5 stars

This is the best fan site!

This is the best fan site. It cares about its creators success, has a “For You” page, great customer service response time, lots of customizable options for your page and followers, and allows more freedom of what can be posted than OF. If you have problems or question of any kind, just reach out to their customer support and they will solve it. Would 100% recommend over any other page I’ve tried!

9 May 2025
Rated 1 out of 5 stars

Literally haven't posted any content…

Literally haven't posted any content yet. Immediately ran into issues with the payout details and instead of investigating the bug, they instead blamed me and attempted to say the problem was solved when they literally did nothing to solve it.

Saying the same thing as I said in the conversation: I will not put effort into a platform that doesn't put any effort into listening to concerns fully

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Fansly cares about creators

As a creator I've been using fansly for over 4 years now! I can say without a shadow of a doubt that they care more about their creators than any other platform that I have been a part of. Quick response time, always adding new features & the fyp page is awesome ❤️

1 January 2025
Fansly logo

Reply from Fansly

Victoria thank you so so much! We're honored to have you on the platform.

Rated 1 out of 5 stars

I got scanned by a model

I got scanned by a model the promise me content we agree ina price and she never sent me what she promised. I contact the support centre and she literally got away with the scamm.
The Web sites just do nothing to problem solve and analyse the situation. And gives the model the freedom of scamm us paying costumers without and accountability. For they bad behaviour. I'm extremely disappointed with the attitude of the website.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

I love fansly

I love fansly. The user interface is very intuitive, the staff are helpful and friendly, the fyp is amazing. It's easy to get started and build a fanbase 🤍

3 April 2025
Unprompted review
Fansly logo

Reply from Fansly

Fansly loves you! Thank you so much, and its great to hear the FYP is working for you!

Rated 5 out of 5 stars

This is my second time back with…

This is my second time back with Fansly, and love it to the upmost max! I originally joined and wasn’t sure what I was doing, and closed my account. Less than a year later I decided to hop back in, really put in the work, and reached out to staff for help (who was more than willing to give advice and connect me with other creators as well!) I am so grateful to be on this platform, they truly care about their creators, and always feel seen when most needed.

2 April 2025
Unprompted review
Fansly logo

Reply from Fansly

<3 <3 <3 Thank you so much for the kind words. It means so much to the team, and we're honored to have you back on the platform!

Rated 1 out of 5 stars

It's a complete scam

It's a complete scam, classic bait and switch..
Don't give these scamers money..

15 March 2025
Unprompted review
Fansly logo

Reply from Fansly

Thanks for your feedback. We take concerns like this seriously and are committed to transparency and fair practices. If you believe there’s been a specific issue with your experience, please contact our support team directly so we can look into it and help resolve it.

Rated 1 out of 5 stars

Waiting for KYC (verification) approval…

Waiting for KYC (verification) approval for 2-3 weeks now, sent required document via email as requested and no response since then
I guess they don’t want to make more money with new creators.

25 February 2025
Unprompted review
Fansly logo

Reply from Fansly

Hey Feli! It definitely should not be taking that long, thanks for flagging this. We would love to have you on the platform, can you shoot an email to support@fansly.com with the email address you applied with and we'll get back to you ASAP!

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