Fansells Reviews 

Good help Great people to deal with and lovely Diamond Paintings

Good contact, goods well packaged and traceable shipping - I enjoy shopping there.

The Items are of good quality made well the pictures are very nice always more drills than you need.
Amy is always happy to help you if you have a problem with your order and always gets back to you when you email her.

I love fansells. Mainly fast delivery and quick polite response when having a query

Excellent service. Arrived within a week, very happy.

Always happy w my Fansells products for over 5 years. They have a great selection and are always updating their products and processes. Plus they’re customer service is immediate and responsive.
Thanks Fansells. I’ll keep coming back.

Fansells is a wonderful store for everyone who likes crafts. They sell a huge amount of beautiful products for all crafts and also for very good prices. For me it’s my favourite store as they always give you the best service and help if something is wrong. Their prices are budget friendly, so I can highly recommend this store to everyone. But the most important reason for me is that they listen to their customers by talking to factories to improve their products. They accomplished a lot of changes and I’m so grateful for that. Thank you Fansells! You’re the best!!

The staff are very helpful and friendly I got a response on the same day and my problem was sorted out quick

Been waiting 7 weeks for one set of drills that were missing from an order all I seem to keep getting from Amy is excuses have messaged Ryan on instagram no response
Have now filed a claim with Paypal as this is getting real silly now its a shame as ive placed a lot of orders with Fansells

Have had no previous issues with questions etc Amy always went above and beyond to help you but now this issue with an entire colour of missing drills i cant start or finish the item very dissapointed

I’ve ordered a ton of stuff from Fansells and I’ve always been very happy, both with their products and their service. For me, they always ship quickly to the UK - probably the quickest of any similar company. And if there is a problem or a question, they always respond promptly.
Definitely five stars from me 😃

I received all my items without fail. I haven’t started them yet because I got to many wips(work in progress) but I opened to examine the print and the threads(I ordered only cross stitch)and I’m satisfied with the results. It’s one of the cheapest stores I go too.

Fansells delivery time is really fast, the support is awesome and I love my new cross stitch stuff. I am a very happy customer and will continue to buy there!

I have been ordering my diamond paintings from fansells for a while now. Almost everything has been perfect and the only one I had an issue with, was rectified immediately and excellently. I would and have recommended them to all my diamond painting friends.
Buy with confidence at fansells they are amazing to deal with.

My order arrived in less than 2 weeks, everything was included, it was well packaged and all items were intact.

This is based on an order I got a couple months ago.

This order went smoothly and I got everything on time.

The delivery for the packages is quite fast. The customer service is outstanding. I had a cross stitch kit delivered with some water damage and Amy in the customer service replied to my email and replaced the damaged kit without a problem.

I love the kits, they are very competitively priced against other companies. The vibrancy and amount of colours, I couldn’t wait to start to sew.

Great all round all items arrived and the customer service was brilliant And really lookng forward to working on them

When I ordered my ideas they came back pretty quickly and the ideas are good quality and good price the style is very good, but I have had a far idea that are damaged or printed the wrong way but when I speck you customers several they are very friendly and help with the issue