Fansells Reviews 

Amy was so helpful keeping me updated about delivery situation at all times. The quality of the products and the finish are amazing

This was my first time ordering from Fansells, and I’m really happy with my experience. They have a great selection of kits at very affordable prices. When a small issue came up with my first order, their customer service handled it rather quickly and kindly. I really appreciate how professional and responsive they were. I’ll definitely be ordering again!

I love this company. I order 99% of my diamond paintings from them. They are always really good quality, especially the customised ones. Their customer service is brilliant, they can help you with any issue and advise with your project. Really recommend them.

Absolutely love this store great customer service, good quality products at very good price definitely recommend

I just love Fansells. I have ordered from them a few times now and very happy with the quality and the huge selection of diamond paintings. I tend to order a lot in one go so I have a good stash and once I start getting low I stock up again! Customer service is very good too. Would highly recommend A+

great product :)

I have ordered from this company multiple times and I am very pleased with them. They have many different options and a huge selection of full drill square diamond paintings which I prefer. I always receive my orders quickly and accurately and their customer service is responsive and caring. I find this to be the best company overall. Order, you won't be disappointed!

I wouldn't know where to start. I have no complaints about the prices, products, services of any kind!
Thank you!

I've been ordering from Fansells for a year now and have been very happy. They have a huge selection of products at reasonable prices. Customer service has been excellent as well. I've dealt with customer service rep Amy and she's been so helpful and prompt. I highly recommend Fansells and will continue shopping here.

Quick response to out of stock item issues. Quick shipping. Quality of plastic item adhesive could be better but overall great company.

Amazing company! Amy is fantastic with any issues i have! Thanks guys

The best price performance ratio of any budget friendly diamond painting store out there. They have renderings for every diamond painting on their site so you know what you're getting. I recently placed my first order for some paint by numbers canvas and they're great too. The paint is really thick which makes for great opacity. Sadly only on the darker colors. Yellows, some oranges and mint greens still show the number underneath and the outlines. But i don't think that is fixable since these are just light colors. I still would prefer light grey outlines instead of black so they're at least a bit less bold under the color. Overall still a great experience though

Brilliant company!

Awesome products and services. Very fast delivery and amazing embroidery kits. Clear printing, the edges are overlooked, good packaging.

I love Fansell products. With such a big choice there is always plenty to find of interest. They arrive in good time. The prices are really good. Out of the 100's I've purchased, I've only ever had 2 cases of missing items. And customer services have always dealt with the issue promptly..

Fansells has a great variation of pictures. If there is any issues with their stock they will rectify it.
They are very aware of seasonal event in which their pictures reflect on.
They always have a sale, and coupon codes are always avaiable.

Excellent customer support, wide range of products. vFancells is the only shop I buy special drill diamond paintings and crafts. I especially love theor greeting cards.

I ordered loads of diamond paintings they came good quality and the company emailed me to tell me a diamond art was out of stock and to pick a new one. Good communication. Good quality. Good timing.

I have used Fansells for around 3 years for diamond painting and cross-stitch and never had a problem, I ordered recently a cross-stitch bundle, I had 2 custom canvases both were pictures of my son, one picture was not quite suitable for the size I wanted, I was contacted by Amy from the customer service department she had compressed the picture and was asking if I was happy with it, of course I was and that issue was sorted out.
A few days later Amy contacted me again to inform me one of my items was no longer available and did I want to choose something else or would I like Amy to choose, I said Amy could choose (as I really did not have time to look) she came back with a choice of canvasses and I chose which one I'd like, all sorted within a matter of 5 minutes!!
Fansells customer service department is second to none, Amy was absolutely fantastic she sorted all the issues straight away didn't leave me waiting and keep checking my phone for an reply email (not like other companies) I will never order my diamond painting's or cross stitches from anywhere else.

Great prices, top notch quality items (don't be put off with the prices thinking the things are going to be low quality and cheap looking they really are top notch)
One of the best customer service teams I ever dealt with...

If your looking for diamond painting's or cross stitches, look no further than Fansells you won't regret it.

They didn't have some of the canvases I ordered. Contacted me ad worked to find me replacements.