Okay, some of your issues are fixed but why your page is working with allpasstrust when that service is a joke? How we are supposed to get clients if a simple silly thing as age verification is a nig... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pornhub destroyed Fancentro with the complete takeover. Missing paying subs, missing earnings, missing content, video thumbnails all blank, content in vault sits weeks under moderation. No real sup... See more
They announced a new platform, which is fine. However, they suddenly launched it without being ready. As a creator I can’t see my fans or earnings. There’s no reply on live chat or through contact... See more
The subscription amount only matched the agreed upon amount for the first 2 months. Then it went up to 5 times the original amount. Billing continues after cancellation and it is borderline impossible... See more
Company details
Written by the company
Fancentro offers top-of-the-line features that make it easier than ever for fans and creators to connect. Fancentro allows fans and their favorite creators to chat one-on-one, share and receive exclusive content, engage on a private media Feed, interact through daily Stories, connect during live streams, and so much more!
Contact info
Marshall Islands
- support@fancentro.com
- fancentro.com
1.7
Bad
222 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad experience with them
Very bad experience with them, BE WARNED DO NOT BUY ANYTHING FROM THIS WEBSITE, its a scam. The models will happily talk to you until you pay then good luck getting them to deliver on anything you paid for.
9 October 2019
Unprompted review
I subscribed to an influencer and have…
I subscribed to an influencer and have yet to be added I’ve been through the help section and still have not gotten any help. I want a refund. It’s been days and I’ve gotten no word on the influencer at all.
11 August 2019
Unprompted review
New model taking over acc
I purchased a 10$ one time premium snapchat subscription. After being added i found out that another model ist nie taking over the Account i paid for and now i paid for absolutely nothing, because tue girls premium snapchat ist 35$. So now what can i do ? Why don't you just change my subcription to a really existing models subscription so my money won't be wasted.
31 July 2019
Unprompted review
Beware of your money
As soon as they take your money, you will no longer be their concern. I've reached to them 3 times since they cancelled all my payed premium lifetime subscriptions (4) without any reason, they never replied.
10 July 2019
Unprompted review
Was blocked off a user account for…
Was blocked off a user account for saying have a good day. Saying i had a bad attitude towards the influencer. This site will not issue you a refund no matter what. I asked her i want proof of where i went wronf and couldnt but still won't give me a refund. Never use this site and the services again.
21 June 2019
Unprompted review
Decent content but customer service…
Decent content but customer service does not exist. Contact information is very difficult to find on website and the phone number takes you straight to voicemail. Very frustrating, very bad experience.
16 May 2019
Unprompted review
If i could id rate it 0 stars
If i could id rate it 0 stars. I paid $25 for a private Snapchat anastasia24xxx, and never was added by her. I've emailed fancentro multiple times and only get auto replies back its impossible to get any customer service or talk to a real person. I've messaged the influencer and done everything the auto response says to do and they wont do anything to help me or make it right. I've asked for credit to try and follow someone else and havent heard back in over a week. They'll take your money and if you have any problems they could care less. I would not buy anything from this site. Very disapointed.
13 April 2019
Unprompted review
I have been cancel the sub within the…
I have been cancel the sub within the 24 hour how long can I espect before my money will be sended back and can you confirm that it's 100% unsubbed?
7 February 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.