After I paid $159 to join, for what was discosed as an urget representation/filing, Family Court Direct was late for their appointment call then told me it would take 2-3 weeks for a lawyer callback... See more
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Title: Failed to Protect Me and My Children I want to share my experience with the family court regarding my situation as a survivor of domestic abuse and coercive control. Despite prov... See more
Hola me urge hablar con ustedes por favor llamarme a mi número 786 5850619 Steven Ramirez que ustedes me llevan mi caso y la papelería que me dieron no me sirvió absolutamente en nada ya que en Iowa... See more
We are so grateful for Familycourt direct. Not only were they so very quick to respond to us but they have explained everything throughout our whole process and no matter how many questions we have th... See more
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Company details
Written by the company
Deciding to pursue legal action can be difficult, unfamiliar and emotional. Family Court Direct is here to help so you don’t have to do it all on your own. Use our experience to your advantage. The legal system can be confusing, intimidating, time-consuming and – above all – expensive. For many people, high-priced legal representation is not a realistic option. Family Court Direct can be an affordable alternative to expensive attorneys through its legal network of discounted attorneys and document preparation professionals.
Contact info
2.3
Poor
408 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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It’s a scam
It’s a scam. They charge for 1200 bucks what is a pdf form most lawyers will do during a free consultation. Hire a real lawyer don’t wast your money
21 October 2022
Unprompted review
Reply from Family Court Direct
Dear Irving,
We are sorry to hear that you are not satisfied with the services we offer.
We have reviewed your case notes and can confirm that we discussed our scope of work, and you chose to move forward with document services. Your documents were professionally completed by an independent attorney and instructions were provided from the attorney how to file these in court.
Please feel free to contact us at CustomerSatisfaction@FamilyCourtDirect.com if you have any further questions.
Best Wishes,
FamilyCourtDirect
Best people to help you
Allison was awesome she helped me even when my case manager hadn't call back. And the paperwork got done right and now. I'm just wait for a decree of divorce granted. So they are very helpful for a person that had no clue on how to do any of this they help you do right.
14 September 2022
Unprompted review
Reply from Family Court Direct
Hi Julie,
Thank you for taking the time to post a 5-star rating, we always appreciate your feedback. We're thrilled to hear Allison took such great care of you! Our goal is always to provide excellent service to our members. We wish you the best.
Best Wishes - FamilyCourtDirect
Avoid this scam--detailed description how they operate
Unfortunately, this company scams people. I will describe their business model so no one else is fooled hopefully. Initially, they offer you a "Legal Access Plan" ($120) and one-month membership for a total of $159. Although they falsely tell you that paying for this membership will allow you to hire a lawyer from their network at a discounted price, in reality you are passed to a "Case Evaluator" who gives you three options. Option 1 - pay another $100 and they will send you the forms you need to file on your own. However, you can find these forms online for free or ask at your local court so you are really paying $259 ($159 + $100) to have someone else google and find the forms for you. Option 2 - contact a lawyer in their network. But they won't tell you how many lawyers are in their network, who the lawyers are, or whether the lawyers have positive evaluations until AFTER you pay $100. So you are paying $259 to get a list of unknown lawyers (maybe 1, maybe 3, maybe 5 who knows?) whose qualifications you cannot evaluate. By the way, a reputable company would be proud to disclose the identity of the attorneys in their network, but your Case Evaluator will say he doesn't have access to that information so can't tell you. Option 3 is the option they try to push you into--the most expensive one. It costs around $1250 and involves an unknown person "like a paralegal" or other non-attorney filling out legal forms for you and possibly writing a brief with "legal sounding words" to support your motion. They will falsely tell you family court judges only rely on the documents so you don't need a lawyer. But, if you fall for this and hire this unknown person, good luck finding out what this person's qualifications are, what his/her educational background is, and--if they mess up--you're out of luck, because you file the document in your name--their company's name is not on it--and the company has already pocketed your money. So the essential goal of this company is to get you to pay $1250 to have an unknown paralegal or other non-attorney fill out forms for you and possibly write a brief for you. Given all the fraud indicators with this company, it is very likely that many of the positive reviews on this site are fake. Buyer beware. Hopefully with this info you can make the decision that is best for you all. Good luck.
26 July 2022
Unprompted review
Reply from Family Court Direct
Dear Nick,
We are sorry to hear that you are not satisfied with the services we offer. We are confirming your refund was issued. We are an affordable legal access plan that is here to help people who cannot normally afford an attorney or do not want one. We care deeply about our members, and helping them to reach the most favorable outcome for their situation. We help many people everyday and will continue to be here for those that need us and help navigate the family court system.
We offer 3 distinct avenues of help as you mentioned. First, is attorney services, providing access to our directory of attorneys and the ability to browse local attorneys for the case and reach out to them directly. The second way we can help is document services, where an independent licensed legal professional prepares the necessary court documents required for a member to be self represented in their court case. This is a great option as your documents will be professionally completed without having to hire an attorney with a retainer. The third and final way we can help is through our self help service, where we provide information that is offered by the state for the style of case being requested. We do not charge any additional fee for the self help service as long membership is active with us.
Our mission is to provide you with the beneficial services, which includes making sure you fully understand our various services available to you. We are sorry that our services did not align with your particular needs. Please feel free to contact us at CustomerSatisfaction@FamilyCourtDirect.com if you have any further questions.
Best Wishes,
FamilyCourtDirect
FAMILY COURT DIRECT IS AWFUL!!!!!
After I paid $159 to join, for what was discosed as an urget representation/filing, Family Court Direct was late for their appointment call then told me it would take 2-3 weeks for a lawyer callback. MANAGER KELLY CROSS IS RUDE! THIS IS UNACCEPTABLE! I STILLL DO NOT HAVE MY REFUND! FCD is refusing to return my WASTED time!
FCD DESERVES MINUS 50 STARS!!!!!!!!!!
13 May 2022
Unprompted review
Reply from Family Court Direct
Family Court Direct was in an unfortunate position where we couldn't help Mr. Halburn. Once learning of such, Family Court Direct immediately refunded Mr. Halburn’s fees. The funds should have been back in his account for the initial enrollment fees within 3 to 4 business days, as that is how long it usually takes banks to return them. The additional service fees were voided same day and Mr. Halburn should have seen those never leave his account. Additionally, we have addressed the issues with our team member accordingly to ensure both she and the customer support team are better equipped to handle these types of situations in the future. As much as we'd like to assist Mr. Halburn, Family Court Direct is unable to reopen services for this legal matter, as we are unable to provide the services being requested as well as help with this specific legal matter. We did speak to Mr. Halburn to explain why we couldn't help and apologized for the inconvenience caused. We wish Mr. Halburn the best and that he is able to find the help he needs with his legal matter.
Family Court Direct.
She was absolutely amazing!
She was absolutely amazing!! She explained everything fantastically.
26 March 2022
Reply from Family Court Direct
Hi Kate,
Thank you for the 5-star review, we appreciate it! We are thrilled Allison explained everything clearly and you found her amazing. We think she is amazing also. We just love to hear when our team and customers connect well! We appreciate you!
Best Wishes - FamilyCourtDirect
Thanks for your helpp
22 March 2022
Reply from Family Court Direct
Hi Daniel,
Thank you for the 5-star review, we appreciate it! We are thrilled you found our service helful. We appreciate you!
Best Wishes - FamilyCourtDirect
Thanks so much to Mr
Thanks so much to Mr. Scott Maio great service and highly recommended 5 stars!
21 March 2022
Unprompted review
Reply from Family Court Direct
Hi Eddrick,
Thank you for the 5-star review, we appreciate it! We're very glad Scott Maio was helpful, we knew he would be. Thank you for trusting us to reach your goals. We appreciate you!
Best Wishes - FamilyCourtDirect
I needed help with my custody…
I needed help with my custody modification and Matt was extremely helpful and informative
14 March 2022
Unprompted review
Reply from Family Court Direct
Hi Murjoe,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We are happy to hear Matt was helpful, he is a valuable member of our team. We appreciate you!
Best Wishes - FamilyCourtDirect
This is a great opportunity for dads…
This is a great opportunity for dads like me to get accurate documents in order to file custody of their children. Family court direct helped me with that. The system can make things very difficult and confusing for fathers and often times work against us. I am driven to have the chance to legally be apart of my children’s lives. ITS MY RIGHT. I would like to thank Family court direct and hopefully the outcome that I’m looking for happens.. but they got me started and that’s the hardest part.
17 February 2022
Unprompted review
Reply from Family Court Direct
Hi Shawn,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
We are so grateful for Familycourt…
We are so grateful for Familycourt direct. Not only were they so very quick to respond to us but they have explained everything throughout our whole process and no matter how many questions we have they are so understanding and they walk through everything with us so that we never feel that we are alone and have to figure things out by ourselves. They have been so wonderful through the worst possible times in our life when we lost our daughter they stepped in to help us. We are so grateful for them!
24 January 2022
Unprompted review
Reply from Family Court Direct
Hi Sonia,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
The team that worked with me did an…
The team that worked with me did an amazing job getting my child custody hearing handled. Highly recommended.
19 January 2022
Unprompted review
Reply from Family Court Direct
Hi Ronny,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
I was nervous at first due to the "bad"…
I was nervous at first due to the "bad" reviews but this place was amazing and always stayed in contact with me, and delivered the work they promised. I am very pleased and will return if needed. Thank you guys and I am truly grateful for you guys.
13 January 2022
Unprompted review
Reply from Family Court Direct
Hi Kayla,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
She was very helpful!
8 January 2022
Reply from Family Court Direct
Hi Megan,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
Allison was very helpful with getting…
Allison was very helpful with getting me set up. I wish I would’ve used this system 8 years ago. I will save me a ton of money.
6 January 2022
Reply from Family Court Direct
Hi C,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison took such great care of you, we knew she would! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We're here for you!
Best Wishes - FamilyCourtDirect
It would of been nice if they would of…
It would of been nice if they would of told me I wouldn't have a lawyer through them. It is kinda misleading. What did I pay all the money for
3 December 2021
Unprompted review
Great service
I needed help filling out and filing paperwork for a child custody case. Once I paid, they were on top of it right away. I got my completed forms quickly, and they sent step by step instructions on how to file and with whom. They were there to answer any questions I had about the process and were very friendly and helpful.
8 November 2021
Unprompted review
Reply from Family Court Direct
Hi Gyles,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
Allison was wonderful and so…
Allison was wonderful and so accommodating and helpful, she gave me hope because we can not afford the retainer for a lawyer. I will recommend you guys to anyone I think could use your help.
3 November 2021
Reply from Family Court Direct
Hi Nicholas,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison took such great care of you, we knew she would! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We're here for you!
Best Wishes - FamilyCourtDirect
Very friendly and helpful
29 October 2021
Reply from Family Court Direct
Hi Braiden,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our staff to be friendly and our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
Wonderful !!!!
26 October 2021
Reply from Family Court Direct
Hi Lauren,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear you found our services helpful. Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We appreciate you!
Best Wishes - FamilyCourtDirect
Allison was very helpful and informative
21 October 2021
Reply from Family Court Direct
Hi Rachiim,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison took such great care of you, we knew she would! Thank you for trusting us to be a part of your solution and for being such an advocate of ours. We're here for you!
Best Wishes - FamilyCourtDirect
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