I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for. Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are... See more
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See what reviewers are saying
Great experience. Wine purchase in the Dublin store was followed up with online purchase of more of the same wine. Very well priced in a sale and quickly delivered.
Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot... See more
Company replied
My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some... See more
Company replied
Company details
Written by the company
There’s a simple idea behind Fallon & Byrne and it’s this. We believe in wonderful food, fine wine and great company. We are dedicated to discovering what tastes great and sharing what we’ve found. Since opening the doors in 2006, Fallon & Byrne has established itself as THE place to consummate your love of all things delicious. There are multiple ways to explore a love of food, be it in our Exchequer Street flagship, which is housed in a beautiful heritage building and comprises an award-winning Food Hall, Dining Room, Wine Cellar and Ballroom, or in the comfort of your own home or office with our online ordering.
Contact info
11-17 Exchequer Street, D02 RY63, Dublin, Ireland
- 014721010
- ask@fallonandbyrne.com
- fallonandbyrne.com
4.5
Excellent
166 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Easy to order
Easy to order, quick turnaround and delivered on time. Fallon & Byrne always have great products and hampers. Dependability and delivery on time is the key differentiator. That’s what made it an excellent experience.
15 April 2024
Reply from Fallon & Byrne
Dear Stephen,
We're really happy to hear about your positive experience! Making ordering easy and ensuring timely delivery are top priorities for us. It's fantastic to know that you appreciate our selection of great products and hampers. Thank you for recognizing our dependability and commitment to on-time delivery. We look forward to serving you again soon!
Kind Regards,
The Fallon & Byrne Team.
Reply from Fallon & Byrne
Dear Cristiana,
We're delighted to hear that you found our service fast and enjoyable! Thank you for your kind words, and we hope to serve you again soon!
The Fallon & Byrne Team.
I bought quite a lot of different…
I bought quite a lot of different products and I like it to donnybrook fair which is to expensive in my opinion
8 April 2024
Reply from Fallon & Byrne
Dear Sorcha,
We are glad you enjoyed the variety of products! We aim to keep prices reasonable without compromising quality. Thank you for your kind review and we hope to serve you again in the near future.
The Fallon & Byrne Team.
Lovely staff member helped out when I…
Lovely staff member helped out when I made a mistake on the delivery address.
Miss living close enough to drop in for a cheese board and a glass!
11 April 2024
Reply from Fallon & Byrne
Dear Amanda,
It's great to hear that our staff member was able to assist you when needed! Hopefully, you'll get the chance to drop by for a cheese board and a glass soon. Until then, we're here to help with any orders or questions you may have! Thank you for choosing us and we hope to serve you again in the near future.
Kind Regards,
The Fallon & Byrne Team.
This was a gift
This was a gift, but the recipient was very pleased with the cheese etc. hamper. Thank you!
10 April 2024
Reply from Fallon & Byrne
Dear Etphonehome,
We're thrilled to hear that the recipient enjoyed the cheese hamper gift! We're delighted we could help make your gift special. Thank you for choosing us, and we hope to assist you again in the future!
Kind Regards,
The Fallon & Byrne Team.
Reply from Fallon & Byrne
Dear PG,
Thank you for your kind words! We're delighted to hear that you were pleased with our service. If you ever need assistance again, don't hesitate to reach out. We're here to help!
Kind Regards,
The Fallon & Byrne Team.
Great products and excellent delivery…
Great products and excellent delivery delivery service would highly recommend.
3 April 2024
Reply from Fallon & Byrne
Dear Fiona,
We're thrilled to hear that you liked our products and were impressed with our delivery service! Thank you for choosing us and for taking the time to share your positive experience. We look forward to serving you again in the future!
Kind Regards,
The Fallon & Byrne Team.
Great customer service from Laura B
2 April 2024
Reply from Fallon & Byrne
Dear Patrick,
Thank you for acknowledging Laura's excellent customer service! We're fortunate to have her on our team. Your feedback is appreciated, and we'll be sure to pass along your kind words. If you need anything else, feel free to reach out.
Kind Regards,
The Fallon & Byrne Team.
I called and Laura was so helpful and…
I called and Laura was so helpful and friendly. My order arrived very quickly by delivery. The next day Laura rang to check that I had received it.
11 March 2024
Reply from Fallon & Byrne
Dear Marian,
It's great to hear that Laura provided such helpful and friendly service! We're glad your order arrived quickly and that Laura followed up to ensure everything went smoothly. We'll be sure to pass along your appreciation to her. If you ever need assistance again, don't hesitate to reach out.
Kind Regards,
The Fallon & Byrne Team.
charged for my order when what I wanted…
charged for my order when what I wanted was not in stock then tried to convince me to buy something else from their site instead of a refund . I wanted something specific and had explained that . the order process itself was over complicated too . won't be back
12 March 2024
You didn't include the gift note saying…
You didn't include the gift note saying who it was from. Very frustrating after I went to trouble to send a gift
7 March 2024
Great service and great food
Great service and great food, everything was fresh, I will be ordering a grocery food delivery again, I just had a baby so the ready prepared meals are a godsend and delicious
28 February 2024
Reply from Fallon & Byrne
Dear Fiona,
Thank you for your wonderful feedback! We're delighted that you enjoyed our fresh, delicious food and found our service helpful, especially during such a busy time. Congratulations on your new arrival! We're here to make mealtime easier for you, and we look forward to serving you again soon. If you need anything else, just let us know!
Kind Regards,
The Fallon & Byrne Team.
Excellent service fast delivery great…
Excellent service fast delivery great food and drink
27 February 2024
Reply from Fallon & Byrne
Dear Dee,
Thank you so much for your lovely review, we are delighted to hear that you are very happy with the service, fast delivery and quality of the food.
We are looking forward to serving you in the near future.
Kind regards,
The Fallon & Byrne Team.
Wedding Party
We hosted a meal for our daughter’s wedding in the Dining Room in Fallon and Byrne. It was extraordinary and beyond our expectations. Apart from the food (which was exceptional – everybody raved about the scallops as starters; and the steaks and cod as the main courses) it was the service that made this meal exceptional. I cannot remember being at a meal where the staff were so attentive: they were ever-present yet unobtrusive in their timing of service and especially when topping up the wine. All of the staff were outstanding, and I hesitate to single individuals out, but have to say that the service provided by Sarah was unbelievably good: from the preparation, to the attention to detail, to the selection and pairing of the wines: I cannot praise her enough. All the others, including Sabryna and the waiting staff, and Dee and her colleagues in the Wine Cellar, were brilliant also. Our guests were full of praise and we are deeply indebted to everyone in Fallon and Byrne.
15 February 2024
Unprompted review
Reply from Fallon & Byrne
Dear John,
Thank you for sharing your wonderful experience hosting your daughter's wedding meal at the Dining Room in Fallon and Byrne. We're thrilled that the food exceeded expectations and that our service, especially Sarah's, made the occasion truly exceptional. We'll be sure to pass on your kind words to the team, including Sabryna, Dee, and the waiting staff. It was a pleasure to serve you and your guests, and we look forward to welcoming you back for more memorable experiences in the future.
Kind Regards,
The Fallon & Byrne Team
Very disappointed
Starters were tasteless , 20 euro for 3 tiny scallops with no flavour at all.For the mains I ordered a rib eye steak. 42 euro and was nearly cold coming out. Tiny pot of sauce with it. The waiter also forgot to give us bread when we first arrived, so he brought it down with the mains...
My wife had chicken terrine for a starter which was also tasteless. Her main was cod with shrimp , this was also luke warm.
Deserts were OK. Sorbet and a chocolate cake.
Overall very overpriced and disappointed with food ! A shame.
17 February 2024
Unprompted review
Reply from Fallon & Byrne
Dear Joe,
We are sincerely sorry to hear about your disappointing experience during your recent visit to Fallon & Byrne. Your feedback is invaluable to us as we continually strive to improve and provide exceptional dining experiences for our guests.
We apologize that your starters and mains did not meet your expectations in terms of flavor and temperature. It's truly disheartening to learn that your dishes were not up to our usual standards. We understand how important it is for every aspect of your meal to be enjoyable, and we regret that we fell short in delivering that to you and your wife.
We would like to address your concerns further and make things right. Could you please send us an email at feedback@fallonandbyrne.com with your contact number? This will allow us to reach out to you directly to discuss your experience in more detail and to see how we can make amends.
Once again, please accept our sincere apologies for the disappointment you experienced. We hope for the opportunity to regain your trust and provide you with the exceptional dining experience that you deserve.
Warm regards,
The Fallon & Byrne Team.
Was a first time I did online order
Was a first time I did online order, I always visit the shop when get the chance to pass nearby. When I visit the site I discovered that they do deliver as well what I find very handy specially when you need a couple more things. The order was easy to work and the delivery was exactly on next day. Amazing. Just one product was missing from my list but I email and they refunded regarding being out of stock. A long time I love thus store and I'm a big fan of the best products related to food. And Fallon and Byrne has great gourmet international products. Great store and swift reply. Thank you.
15 February 2024
Reply from Fallon & Byrne
Dear Dina,
Thank you for your kind feedback! We're thrilled to hear that your first online order experience with Fallon & Byrne was smooth and convenient. We're sorry about the missing product, but we're glad our team resolved it quickly for you. We appreciate your support and look forward to serving you again soon.
Best regards,
The Fallon & Byrne Team.
Reply from Fallon & Byrne
Dear Eileen,
We are glad you liked our fast delivery and secure packaging! Thanks for your feedback. We are looking to serve you in the near future.
Kind regards,
The Fallon & Byrne Team.
Reply from Fallon & Byrne
Dear Linda,
Thank you for your positive feedback! We're delighted to hear that you found our website nice and our delivery service efficient. We appreciate your support and hope to serve you again soon.
Best regards,
The Fallon & Byrne Team.
Gorgeous selection of food which is…
Gorgeous selection of food which is delivered on time with the selected delivery day! Great value and stocks hard to find, quality food, as well as all of the staples. Will be back!!
18 January 2024
Reply from Fallon & Byrne
Dear Melanie,
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our gorgeous selection of food and that our delivery service met your expectations. We're glad you found great value in our products and appreciate your support. Looking forward to serving you again soon!
Best regards,
The Fallon & Byrne Team.
Outstanding customer service from Aoife…
Outstanding customer service from Aoife and Jesus. Thank you and well done for picking up on my failed attempt to make an order.
14 January 2024
Reply from Fallon & Byrne
Dear Elizabeth,
Thank you for your fantastic feedback! We're thrilled to hear that Aoife and Jesus provided you with outstanding customer service. We're glad they were able to assist you with your order and ensure a positive experience. We'll be sure to pass along your appreciation to them. Thank you for choosing Fallon & Byrne, and we look forward to serving you again soon!
Best regards,
The Fallon & Byrne Team.
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