Fakeheroesclo Reviews 

If I could give no stars I would. I placed my order 3 months ago, still haven’t received. The tracking details I received didn’t work anywhere, I emailed FH several times and got no response so now have raised it with PayPal and hopefully will receive my refund shortly.

Company never answered my email or my IG messages. They never sent to me my tracking number and they didn’t refond me the international customs as they said on the website!

Good quality garments , little lengthy on the delivery time and slightly expensive but good clear print and should imagine long lasting.

Terrible customer service!!! ordered some sweatshirts on the 13th of September, got a confirmation of the order but I have still not been sent a message to say if they have been posted or not, I have emailed them twice and sent a message on instagream and they are not replying, if i dont get a reply soon will have to get in touch with my cc company to claim my money back!

Edit - Received postage confirmation today 25/09/24, but no reply from the emails or instagram messages I sent

I love the design but the shirt shrunk like crazy. I haven’t washed my sweatshirt yet I’m really hoping it holds up. The hat looks dope.

I've orderd a package for 150 CHF (ca. 177$) and my parcel got stolen.
I've tried to contact fakeheroes multiple times via E-Mail (hello@ Adress) but never got an answer. I've also contacted them through Instagram, no reply. It's now nearly 3 Months without any message.

One thing i know for sure, I won't Order anything from them from now on...

Excellent prompt service easy to navigate ordering process.

I returned a hoodie, but I had to jump though hoops to get my refund.
Don't take no for an answer with these guys.

If I could give negative stars, I would. Never received the items I purchased. When I tried to communicate with the company, I received no communication from them whatsoever. Luckily I could reclame the money from the creditcard company. Would NOT buy here ever again

Cheap and nasty material, like felt rather than a sweatshirt. Such poor quality that it can be ripped by hand. Avoid.

Money has been taken, Have been waiting for 10 days, item hasn't arrived. Emailed to chase 3 times, no response. Will be contacting my bank to try and retrieve the payment. No stars!

Quality is decent, if anything runs slightly small.

Main issue was the communication. Ordered the item, chase 3 times to no response, then after a week and a half, shipping info sent.

Likely down to them being a small company, but products is decent, great designs and material is nice - just a longer then usual wait for your items

I have brought 3 t shirts in the past and they have been great. The last order wasn’t as good as the sizing now seemed way smaller. The thick t shirts had been replaced with a thinner material

Order took a while to process, I had to email to chase if it was confirmed and then I didn't get a response but it came through.
Wanted to get a refund and sent multiple emails with no response - luckily ordered through PayPal who approved the case and got the money back for me

Wrong listing on site and wasn't actually for sale.

Wrong jumper sent, no reply to emails

I ordered 2 tshirts but unfortunately had to return them due to sizing, so I emailed the company to get the ball rolling on the return and refund they got got to me pretty fast, which was fantastic, so I sent the items back via evri, it has now been a week since evri delivered the returned tshirts but I am yet to get any confirmation from fake hero's that they have my returns or that they are processing my refund, I have sent 2 emails now with no response back. I don't know what the next port of call is.

the t-shirts I ordered had odd different fitting despite being the same size and fit. The prints were also misplaced looking off.