Still more delays. Stuck in two locations for five days and more. Standardized automatated replies from customer service. Multiple emails offering discounts to make further purchase even though th... See more
Company replied
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Review summary
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Ordered a shirt that popped up on one of my apps. Almost immediately got a "item has shipped" notification but had no tracking info. Then started getting bombarded with marketing emails from them.... See more
Company replied
Ordered 2 Scotland tops for the upcoming World cup but 1 says Glasgow 1888 which was when Celtic were formed the National team was formed in 1873 but you cant get on any of their web pages to make a c... See more
Company replied
Quality has a long way to go. The mass marketing after the sale is annoying. Made a mistake of ordering a 3rd time and the China quality is really bad. My mistake ut NEVER again.
Company replied
2.0
Poor
211 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Item arrived today waited weeks for…
Item arrived today waited weeks for item not impressed one bit with tiny T-shirt extremely small considering it’s supposed to be a 2XL cheap made nothing like the advertised item . I am ex military and if I wore that to a military occasion I would get the piss ripped out of me !!! Not a happy customer in any shape or form . So I am just email company for a refund and seeing how to return this rag !!!!
Ps will do a follow up when I know more regarding returning & refund
25 June 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for your honest feedback. We are deeply sorry to learn that the sizing and product quality did not meet your expectations. Delivering reliable products is something we take very seriously, and we understand how concerning this situation must be for you. Please send your order details and a brief description of the issue to service@faithoutfit.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable resolution. We apologize for any inconvenience and thank you for your support.
Faith outfit replied to my post and I…
Faith outfit replied to my post and I emailed again the customer service this is now 3 emails! Still no reply from them outfit I thought now in the charity shop what a waste of money avoid at all cost
10 June 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@faithoutfit.com. Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.
Terrible customer service or should I…
Terrible customer service or should I say no customer service.poor quality product never buying again.would like my money back but nobody replying.BEWARE don’t buy
16 June 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@faithoutfit.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Scam do not purchase anything
Scam do not purchase anything, took my money, nothing for over a month. Ordered XL sent small,,try returning,,gave up be warned ⚠️
12 June 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for your feedback. We’re sorry to hear the size didn’t meet your expectations. Please contact our support team at service@faithoutfit.com with your order details, and we’ll work to find a suitable solution for you. Thank you for your understanding
Terrible service emailed three times…
Terrible service emailed three times about my order which I have not received yet. Would not recommend I won’t be buying again from them. If anyone reading this from the company also stop bombarding with emails.
12 June 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@faithoutfit.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
£53 Order
£53 Order ! Never received my items ! 😡😡😡. Would give no stars if I could !
28 March 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Definitely won't be ordering from this…
Definitely won't be ordering from this site again , absolutely hopeless , very hard t get information about what I ordered even worse getting a tracking number, then they want you
To sing up t track it , complete joke ne er again
1 May 2026
Unprompted review
Reply from Faithoutfit
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@faithoutfit.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Terrible quality I wish I had read reviews
Terrible quality I wish I had read reviews here first . The material is the thinnest nylon printed shirts colours blurred and really just readybfkr the rubbish bin
9 June 2026
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize for your disappointment that the shirt's quality and material did not meet your expectations. We understand how disappointing it would be to receive a product that is significantly different from the picture description, and this is certainly not the level of quality we aim to provide.
Please send your order details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours.
already wore it out
already had it on before i noticed the sleeve trim sits flat and the print has that slightly raised feel instead of the cheap smooth kind. white runs clean. only thing, the collar opened a bit stiff from the fold.
5 June 2026
Another Chinese deception
Another Chinese deception! The clothes arrived made out of a completely different material than in the photos. The sizing is also incorrect. Very poor quality. They are going straight to a charity shop as I’m sure I will have no success obtaining a refund.
1 June 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention. We’re sorry the product didn’t meet your expectations, and we understand how frustrating that can be. Please send your details to our support team at service@faithoutfit.com. We’ll review your case with care and help you find a solution.
Dreadful Customer Service Experience
1.They never replied to my original email request to alter the email address for my order.
2.Quality of the item received is unsatisfactory and not as illustrated on the website.
3.I sent them an email requesting further instructions regarding the processing of a return and full refund and have received no reply.
Avoid
They replied and offered me a partial refund and to keep the item as return shipping cost to China is expensive. Why don’t they have a UK based return facility ? I declined their offer.
They then said they had processed a full refund. However I am still waiting for the refund to be credited back to my payment account and confirmation of what they require me to do with the item.
26 May 2026
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@faithoutfit.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
The worst company on social media to…
The worst company on social media to buy from I bought two polo tops, both 2+extra large When they came both different sizes, Steve were longer on one then the other side horrible material really bad print. I wouldn’t even use it to clean the shit off my shoes. Absolutely disgusting. You shouldn’t be allowed to trade on social media at all. I’ve emailed them a number of times for returns to get my money back, but have received nothing.
1 June 2026
Unprompted review
Reply from Faithoutfit
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@faithoutfit.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Wrong dates on shirts
Ordered 2 Scotland tops for the upcoming World cup but 1 says Glasgow 1888 which was when Celtic were formed the National team was formed in 1873 but you cant get on any of their web pages to make a complaint
26 May 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Loved the relaxed neckline
Already wore it out—what really caught me off guard was how the collar drapes just below the collarbone. Barely any fold marks when unpacked, and it doesn’t cling to my skin even after walking around all day.
18 May 2026
I ordered two tops/shirt I specified…
I ordered two tops/shirt I specified both to be 4XL. One fits perfectly, the other is too small. Can I exchange it for a larger size?
Thank you
PS: both are labelled 4XL
13 May 2026
Unprompted review
Extremely poor customer support…
Extremely poor customer support experience. I simply enquired what was the material makenip.of a t-shirt giving details of it, and they asked me to submit a photo of their own product! After numerous back and forth with no progress i gave up. I do think them though, as I found better, and cheaper products elsewhere.
Buy at your peril, especially if you have a problem.
13 May 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@faithoutfit.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Misspelling Netherlands or Nederland are the…
Netherlands or Nederland are the English and Dutch spelling. They printed NEDRLANDD ON THE 3 SHIRTS I ordered. The shirts are cheap and not accurate. Emailing Customer Service is impossible. They keep replying that they have answered the issue which was not addressed after numerous attempts. DO NOT ORDER FROM THIS COMPANY EVER!!!!
5 May 2026
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@faithoutfit.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
No Product, No Answers.
I received an email on 4/3/2026 telling me that my order was shipped. I waited until 4/25/2026 to submit a request for help because I hadn't received the order yet and the tracking code they sent me was not working. Instead of actually reading my email and addressing my concerns, they sent a form letter saying that my order had shipped. Since then I've been going back and forth with them with no one actually addressing my question/concern.
27 April 2026
Unprompted review
Reply from Faithoutfit
Dear customer,
We are deeply sorry for your ongoing frustrating experience.
We fully understand how disappointing and stressful this whole situation has been.
Please send your order number and relevant details to our customer service email (service@faithoutfit.com ), and we will immediately investigate your shipment, check the tracking issue, and provide a concrete resolution for you without further delay.
I ordered a shirt from faithonshirt
I ordered a shirt from faithonshirt. I tried canceling the order when I saw a hidden charge of 30% tax. That charge did not show on the original receipt but was applied and revealed on a subsequent pay service email. I tried canceling the entire order but got a bs response that said I waited to long. IT WAS THE NEXT DAY. I contacted both the pay service and the company customer support before item was ever shipped. Don't use them, they hide what the tax fees are and don't disclose on the online receipt. I will never do business with them again. Disreputable, deceiving, unlawful.
22 April 2026
Unprompted review
Reply from Faithoutfit
Dear customer,
We are extremely sorry for the terrible and frustrating experience we have caused you.
We take your feedback very seriously and will make immediate improvements to our pricing, tax transparency and order cancellation rules.
Could you please send your order details to our customer service email: service@faithoutfit.com ?
We will review your case personally and try our best to resolve this matter fairly for you.
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