Fairview New Homes Reviews 

547
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and sales team for providing detailed and helpful guidance throughout the property viewing process, ensuring all questions are answered. Many buyers appreciate the welcoming atmosphere and clear communication from advisors, which makes their overall home-buying journey remarkably smooth and completely enjoyable. However, some customers also noted frustrations regarding post-sale support and a lack of responsive communication after completing their purchase. A few reviewers experienced difficulties with unresolved property maintenance issues, warranties, and parking arrangements after moving into their new homes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is exceptionally helpful,... See more

Service

Users describe positive interactions with service, highlighting the thorough, clear, and professional... See more

Customer service

People report positive experiences with customer service, highlighting that team members are patient,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is consistently smooth,... See more

Location

Clients share positive opinions on location, highlighting the pleasant and idyllic settings of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were exploring options for a BTL apartment and ended up viewing one. Max supported us throughout the process, explaining all the details clearly. We now have the full plan and are just waiting for... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing!!! I attended Park Quarter for my very first viewing of properties as I am a first time buyer. Upon arriving at Park Quarter I was met with Rico Parmar who talked us through... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

547 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(547)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Katie & Asli were absolutely fantastic…

Katie & Asli were absolutely fantastic throughout my entire home-buying journey. From start to finish, they made the experience genuinely enjoyable and stress-free. They really took the time to listen, understand what I wanted, and used their knowledge and expertise to ensure I felt completely confident and happy with my purchase.

Their care, patience, and professionalism truly elevated the whole experience—I couldn’t have asked for better support.

1 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Caroline,

Thank you for sharing your experience with us. It’s great to hear that Katie and Asli made your home-buying journey so enjoyable and stress-free. It’s wonderful that their attentiveness, expertise, and professionalism gave you confidence and peace of mind throughout the process.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

We had a fantastic experience with the…

We had a fantastic experience with the Fairview sales team. From our initial viewing, the staff were super friendly and helpful. In particular, Suzette and Max were instrumental in our journey; they went above and beyond to provide clarity and guidance. Having that level of dedicated support is what ultimately made everything possible.

27 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Vanessa,

Thank you for your kind feedback. We’re thrilled to hear that your experience with the Fairview sales team was so positive. It’s wonderful that Suzette and Max provided such dedicated support, guidance, and clarity throughout your journey. We’ll be sure to pass on your kind words to them.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Katie and Asli have been great and are…

Katie and Asli have been great and are both always so helpful and friendly. Once we were ready to go ahead with our move, everything has been very smooth and easy.

29 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Michelle & Dean,

Thank you for your feedback. We’re delighted to hear that Katie and Asli provided such friendly and helpful support, making your move a smooth and straightforward process. We’ll be sure to share your kind words with them.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Currently progressing with the purchase…

Currently progressing with the purchase of a flat at Park Quarter. Rico has been very helpful with queries and general support. Would definitely recommend.

31 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Roshan,

Thank you for your feedback. We’re pleased to hear that Rico has been so helpful in supporting you and answering your questions during your Park Quarter purchase. Your recommendation means a lot, and we’ll be sure to pass on your kind words.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

First time buyer

Monica and Jury were exceptional throughout the process of purchasing my first property. They made everything feel seamless and stress-free, always taking the time to answer my questions thoroughly and provide honest, valuable advice. Their professionalism, knowledge, and support truly stood out. I couldn’t have asked for a better experience - both of them are absolutely amazing.

10 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Karishma,

Thank you for sharing your experience. We’re delighted to hear that Monica and Jury provided such a seamless and supportive experience during your first property purchase. It’s wonderful that their professionalism, knowledge, and guidance made the process stress-free and enjoyable.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Amazing service

Amazing service, Jury has been more than helpful and we felt very taken care of! Excited for the new place!

30 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Kc,

Thank you for your kind feedback. We’re pleased to hear that Jury provided exceptional support and made you feel so well looked after. Congratulations on your new home we wish you all the best.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Jury was incredibly useful during our…

Jury was incredibly useful during our visit offering tailored advice. Thank you.

30 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Deen,

Thank you for your feedback. We’re glad to hear that Jury offered such valuable and personalised guidance during your visit. We’ll be sure to pass your comments on to her.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

A brilliant experience

A brilliant experience right from the start. Max was friendly but professional throughout, first on the phone and then in person. Whilst we currently are on pause with our decision we have felt fully informed and supported. He spent over an hour with us showing us the flats and then going through the details and answering our questions. If you want to look at Printmakers Yard Brentford, booking with Max is a must!

28 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear RN,

Thank you for your kind feedback. We’re delighted to hear that your experience with Max was so positive, from your first conversation to your visit. It’s great to know he provided thorough guidance, answered all your questions, and made you feel fully supported throughout the process.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

I had a great experience

I had a great experience dealing with the team at Park Quarter. Rico was incredibly attentive and patient and took time to explain things which really helped make things smooth and less scary as a first time buyer! Monica was also very helpful and informative. Thanks to the team for all your support!

30 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Alexandra,

Thank you for sharing your experience. We’re thrilled to hear that the Park Quarter team were very positive. It’s wonderful that Rico’s attentiveness and patience, along with Monica’s helpful guidance, made the process smoother and more reassuring for you as a first-time buyer. We will be sure to pass on your kind words to the team.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Thank you Jury

Jury was incredibly helpful throughout the process. She was friendly, knowledgeable, and took the time to walk through all the available options. Her support and time were truly appreciated. Thank you so much Jury

8 February 2026
Unprompted review
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Reply from Fairview New Homes

Dear Anjelika,

Thank you for your kind feedback. We’re delighted to hear that Jury was able to support you throughout the process, offering her knowledge, guidance, and friendly assistance.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Amazing Barnet Experience!

I had a lovely experience with Jury, she was very caring and helpful. They were very knowledgeable and made the experience very smooth.

16 March 2026
Unprompted review
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Reply from Fairview New Homes

Dear Anna,

Thank you for your feedback. We’re delighted to hear that Jury provided a caring and helpful experience, sharing her knowledge to make the process smooth and enjoyable.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Rico was incredibly helpful as we…

Rico was incredibly helpful as we showed up without an appointment, patient and helpful and very informative.

Thanks Rico.

29 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Paul,

Thank you for sharing your experience. We are pleased to hear that Rico was able to assist you so helpfully, even without an appointment. It’s great to know that his patience and clear, informative approach made a positive impression. We will be sure to share your kind comments with him.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Fairview have been fantastic

Fairview have been fantastic - Katie has been dealing with us and she's made the process a breeze. Couldn't have asked for a smoother sale process.

29 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Dan,

Thank you for your kind feedback. It is great to hear that you had such a smooth experience and that Katie was able to make the process feel so straightforward.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Truly grateful for an amazing experience!

We recently secured our new build home with Fairview at Watton and couldn’t be happier with the experience. A huge thank you to Asli, Katy and Chris who have been absolutely fantastic throughout the whole process.

From the very beginning, they were informative, approachable and always willing to answer any questions we had. Buying a home can be stressful, but their support made everything feel smooth and manageable. They truly went above and beyond to help us secure our new home, keeping us updated every step of the way and making sure nothing was ever too much trouble.

Their professionalism, friendliness and dedication really stood out, and we’re incredibly grateful for all their help. We would highly recommend this team to anyone looking for a new build home.

Thank you again, Asli, Katy and Chris!

7 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Mike,

Thank you for your feedback. We are delighted to hear that you had such a positive experience securing your new home at Watton. It is especially pleasing to know that Asli, Katy, and Chris provided informative, supportive, and attentive service throughout the process. We will be sure to share your kind comments with the team. Congratulations on your new home, and thank you for your recommendation.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Jury during the initial stage of my home-buying journey. As this is all new to me, she took the time to clearly explain the process and guided me through different options, showing me a range of properties and offering helpful advice along the way.
It didn’t feel like a typical client–advisor interaction but more like a genuine conversation which I really appreciated. She has been knowledgeable, patient, and very supportive. I really appreciate her help so far!

29 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Lucrezia,

Thank you for your kind feedback. We are pleased to hear that Jury was able to support you so effectively at the start of your home-buying journey, providing clear guidance and helpful advice throughout.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Rico is very helpful and informative…

Rico is very helpful and informative and Easy to talk to

29 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Gregory,

We are pleased to hear that Rico was helpful, informative, and approachable throughout your experience. We will be sure to share your kind comments with Rico, who will be delighted to know their support made a positive impression.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

I purchased a property at southall…

I purchased a property at southall Grove, it was an amazing experince. I want thanks the whole team and give a special thanks to Reece, for guiding me through the whole process.

27 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Amina,

It’s great to hear that your experience purchasing a property at Southall Grove was such a positive one. It is especially pleasing to know that Reece was able to support and guide you throughout the entire process. We will be sure to share your kind comments with Reece and the wider team, who will greatly appreciate your recognition.

Congratulations on your purchase, and thank you again for taking the time to share your experience.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

What a wonderful team the barnet group…

What a wonderful team the barnet group is.they were friendly, polite and answered all my questions that i had. It was a pleasure meeting them

18 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Christina,

We are delighted to hear that you had such a positive experience with the team at Park Quarter . Providing a friendly, polite, and informative service is very important to us, so it is wonderful to know that all your questions were answered and that you found the experience enjoyable. Thank you once again for taking the time to share your thoughts. We look forward to welcoming you again in the future.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Very helpful

I had a lady called Monica help me, and she was so lovely. Extremely attentive to exactly what i was looking for and knew everything about the area around the property. Would definitely recommend!

23 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Sarah,

We are pleased to hear that Monica provided such a positive experience during your visit. It is great to know that her attentiveness and in-depth knowledge of the local area helped you find exactly what you were looking for.

Kind regards,
Fairview Homes

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