I had a very negative experience with this company. We joined on the promise to have the money back but once I made a payment and never received a refund. It seems they have arrangements to remove neg... See more
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See what reviewers are saying
We are very satisfied with the cooperation with FAIRLING. The regular performance calls are very helpful, as they give us tips on how to make the ads even better. The platform is intuitive and user-fr... See more
We've decided to register our brand with Fairling because we thought the first contact we had with them was really attentive and professional. Since then, our first impression has been confirmed all t... See more
Excellent service & people We had a great experience when launching our product on Fairling platform. Every step was explained and reviewed multiple times and the advice given was highly valuable!... See more
Company details
Written by the company
We love diversity. We believe in the beauty of retail. And in the happiness that comes with offering unique and creative products to customers searching for something special out there. We put quality before quantity. And we celebrate conscious shopping in the era of fast consumption. We are FAIRLING. FAIRLING is one of the fastest growing startups in Retail Tech. We digitalize a fast changing market: analogue lifestyle fairs and trade shows. Using smart algorithms, we have created a platform that connects brands and stores with each other easily, fast and online.
Contact info
Westhafenplatz 1, 60325, Frankfurt, Germany
- support@fairling.com
- fairling.com
Hasn’t replied to negative reviews
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Love it
Chantal gave me a great onboarding and told me about the company and the thoughts behind it. Antonia made also a great onboarding for the advertisements. All in all it´s easy to handle and I´m looking foward to the future with Fairling
Commitment and personal service
My journey with Fairling has just started. I must say that I am very impressed with their commitment and personal service so far. You get a feeling that it is important for their coworkers that you will succeed. I especially like that they have a kind of realistic plan for the sale to the shops.
I also like that they have a lot of written material that is very helpful.
onboarding call with Susana
I'm a new user of Fairling. Today I had my onboarding call with Susana. She, as well all the other customer support memebers I had a contact with, was very helpful. She was patient, very precise in her answers, I could feel her engagement and support. She gave me tips, guides and answered all my questions. She showed her involvment and care to make me prepared for best possible start on the platform. She is business and client oriented.
Clear and easy to use platform
The platform of Fairling is easy in use and very clear. Also the personalized feedback of Antonia, during our call, with tips and tricks to optimize our page and advertisement was very helpful.
Great onboarding experience
Our onboarding experience with Fairling was very pleasant and professional. Easily booked call, well structured, and concise, knowledgeable, positive feedback that will help us use the platform well.
Susana was amazing
Susana gave me a wonderful onboarding, explained how Fairling works, gave me advice on creating my ad and step by step we improved my ad and profile.
Fantastic service.
Very attentive and supportive customer service team who are happy to guide you through the process expertly. Easy to use platform too!
Excellent service & people
Excellent service & people
We had a great experience when launching our product on Fairling platform. Every step was explained and reviewed multiple times and the advice given was highly valuable! Felt that onboarding people are truly doing their best and guiding you step by step for you to succeed! Huge shout-out to Susane, who spent extra time and resources helping to fine-tune our campaigns, ads, and targeting! Outstanding service!
We love Fairling
We love Fairling. It is a great opportunity for us to grow our business. The contact and support is awesome. Thank You!

Reply from FAIRLING
Very good experience with Fairling!
Very structured and clear platform for suppliers.
Perfection
I joined Fairling and am gobsmacked by quality of the platform, how intuitive it is, how detailed it is and how much it is geared to perfectly match buyers with the right brand and vice versa. Lars and Annette have been super helpful and took great care at not only helping me to navigate through the platform but set me up optimally. I look forward to growing my business with Fairling.
Best helping Homepage for stores
indeling is super in terms of implementation. the cooperation is excellent and if you need help yourself, there is always an advisor with perfect knowledge available immediately.
I am happy to be part of it :)
Brilliant!
Easy to explore and set up a profile. The support is brilliant and packed with their tips & tricks for a better experience.
Great experiance
The experience with the platform has been amazing. The site is very user friendly and the experts guide you through the whole process to make sure you have the best chances at reaching businesses.
Very professional approach!
We've decided to register our brand with Fairling because we thought the first contact we had with them was really attentive and professional. Since then, our first impression has been confirmed all the way. All our questions have been answered thoroughly and we have received valuable advice on how to proceed with the platform. Now we hope all these collective efforts will pay.
I have a terrible experience, total waste of money
Had a great experience until I signed up. No customer support or account development. No one customer approach to our brand, and they auto renewal, having been sold a trial period only!!! No customer service or ability to speak to someone without chasing.

Reply from FAIRLING
Must admit that Fairling team is one of…
Must admit that Fairling team is one of the most helpful support teams I have ever experienced professionally and individually. Very clear and quick in response. In terms of the platform itself, we have just started using it but it seems to be user friendly and catchy. A subscription fee is not the smallest one, especially for small brands, but possibility to connect with a huge number of European stores gives you a feeling that this might return.
This is really an innovative and…
This is really an innovative and exciting platform. We used it for the launch of our CBD brand and we still do successfully! Clear recommendation.
Very helpful, we now await the the results!
The experience with Fairling has been great thus far. We have been kept informed via emails and sound advice on how to improve our profile and advertisements They have been very helpful, we now await the the results!
They are very helpful and very friendly.
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