Fair Point GmbH Reviews 

We have been working with Velislava Matscheva and Lily Dobreva, rezervation specialists at Fair Point for booking hotel accommodation during CPHI Barcelona 2023. Both have been extremely helpful and have done a great job in helping us find suitable accomodations as required.

Fair Point has provided a great level of prompt and detailed service which surpassed our expectations.
We are extremely grateful for their support and look forward to use their service for CPHI Milan in 2024.

We definitely recommend this company.

I have been working with Lily Dobreva for the last 6 months or so. She is amazing. Always very responsive and attentive. Lily offers great recommendations to all of my needs.

We are cooperating since 2019 and are very happy with the services. The communications is always very dynamic, efficient and friendly. We value proactive approach and client orientated approach of the employees. Will definitely recommend the company.

We have been using Fair Point's services for many years for choosing hotels for trade fairs. Great service, wide proposal of hotels, with detailed description; They follow you from the moment you choose the hotel until check-out. they respond quickly and thoroughly. My main contact is Maria Petkova, very professional, very kind and patient :-) Highly recommended!

That was my first experience working with the company and it turned out just great! The whole process of contacting, suggesting, booking, etc., was fast, neatly communicated and supported. Our manager Desislava Kaludova made my work of organising the trip for colleagues very easy and colleagues are happy with their trip. Just before the trip there were some changes from our side which were dealt with efficiency, understanding and polite attitude. I am 100% satisfied. Thank you!

Very satisfied! Great communication, fast and very friendly!

We’ve been working with Fairpoint for a few years now. We have around 3 or 4 group accommodation needs throughout the year, and they have always been very supportive, flexible and reactive (particularly Teodora!). They do understand our needs as a customer, and they come always with good proposals and ideas (that can even help us to save some money!). I strongly recommend Fairpoint for all your group accommodation needs - I can only say positive things about them.

I have used Fair-Point for many years to book a lot of rooms for my colleagues when they have visited the Embedded World Tradeshow. I have only positive experiences from our communications and will continue to use their services.

We are very impressed with the services and flexibility of the employees, especially with Ventsislav Georgiev, because we are in constant contact with him.

Ventsislav Georgiev , what a pleasure is was dealing with you!! From the moment we met electronically regarding our group booking for Euroshop Dusseldor you were constantly keep me up to date with options for this trip. The group love the hotel you selected and we will definetely use your services again for future bookings.

The organisation pre-show with Fair point was great, quick to reply and great communication. The HUGE disappointment came when we arrived at the apartments. We were told there was a washing machine downstairs, but it was all demolished when we went down there! We were told we would have wifi, this was untrue, we stayed for 10 nights, we had wifi on the last 3! The rooms were dirty, the bedding and towels smelt and were full of dust. When I sent photos of the dirty apartments (we booked 5 apartments and paid in full before the trade show!), nothing was done, we were not at all reimbursed and frankly I would never use them again!

Our travel agent at Fair Point provided a seamless experience for my company and our group of six company executives with regards to our stay in Dusseldorf for the MEDICA trade fair. We were in close communication so changes to the rooming list could be made easily and questions about the hotel and invoices were answered quickly. I highly recommend Fair Point and Ventsislav for all your travel needs! They will take care of your group and ensure a positive trip for everyone.

good communication, just in time feedback information.
Very polite specialists with a lots of possibilities to give you the best possible offer.

Wow, FANTASTIC service from beginning to end. I received an email and a call within minutes of submitting my enquiry. Radoslav Draganov was prompt, professional and incredibly helpful. He certainly took the stress out of a stressful situation. His recommendations were great and I would not have been able to do it without Fair Point. Nice to know there are still trustworthy companies out there. I look forward to working with you in the future.

Worst customer service ever. Don't use this company for arranging your hotels.

Ventsislav was amazing! Quick responses, amazing customer service. Travels to Dublin and Amsterdam were smooth :) Thank you!

We had a great experience with Fair Point GmbH in Cologne, Germany. They arranged for us a very convenient and nice hotel, right next to the fair for very good price. Every time when I asked some questions, they cooperated immediately. I can only say Good job, guys, keep on working in same way. Next time for sure will work again with you.

We have been working with Fair Point for years, we have always had great support, speed in replying and a lot of kindness, even in emergency situation.

I was extreamly happy and greatful for the services provided. Due to Covid our fair for which I had booked rooms was canceled several times. Fair Point was in constant contact with me, rebooked rooms wile always keeping cost in mind! Rooms recommended were above our expectations. Thanks for your help and we will book through you again very soon!