Fahren UK Reviews 116

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers are really happy with their purchases, often praising the product's design, efficiency, and ease of use. Many people also highlight the fast and efficient delivery service, noting that items arrived promptly and were well-packaged. However, some customers experienced issues with product quality, such as glass components cracking or appliances breaking down within a short period. There were also instances where orders were incorrect, delayed, or had problems with dispatch and delivery updates.

What people talk about most

Product

Reviewers mention positive feedback about products, with many expressing satisfaction with their purchases,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast and prompt... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the products, noting an air fryer... See more

Order

People report ambiguous experiences with their orders. Some customers received their orders promptly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was swift and I love the look, design and efficiency of this air fryer. Unfortunately, the glass drawer cracked whilst washing it up after about 6 weeks. However, after a fairly lengthy... See more

Rated 5 out of 5 stars

Always very fast delivery of my replacement Hot Tap filters. I always find the team very helpful. Thank you.

Rated 5 out of 5 stars

Eventually received the right model, and it was worth the wait. Really easy to use despite lack of instructions and really nice to look at. I am happy with my purchase.


Company details

  1. Hot Water System Supplier
  2. Kitchen Supply Store
  3. Water Filter Supplier
  4. Water Softening Equipment Supplier

Written by the company

Fahren is a family run business supplying smart technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and sustainable for our environment. There is no more waiting around for the kettle to boil and no more realising there’s not enough water in the kettle. You can fill your cup or pan directly from the tap saving you sufficient time. Boiling hot water taps mean streamlined worktops and these taps can dispense either cold and boiling water; cold, hot and boiling (or nearly boiling) water; or cold filtered water, mains cold and hot water, and boiling water. This means you can have one tap to replace not just the kettle but traditional kitchen taps, too. Perfect if you're designing a minimalist, contemporary kitchen or have little worktop space in a small kitchen.


Contact info

4.0

Great

TrustScore 4 out of 5

116 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fahren 3 in 1 tap

I bought a Fahren 3 in 1 tap and can’t recommend it highly enough. Looks good, easy to install and reliable. Worth the money.

14 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Really appreciate the feedback Joe. Great to hear you’re enjoying your tap 😀

Rated 5 out of 5 stars

Excellent boiling water system

We bought the 3 in 1 boiling water tap fro Fahren.
The whole process from ordering, delivery and installation (by independent) tradesmen has been easy and went without a hitch. This tap is a great addition to our kitchen.

13 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you for your feedback, Mike. That's much appreciated. We hope you continue to enjoy your Hot Water Tap.

Rated 5 out of 5 stars

Great customer service and a 5* product

We have just installed our Chrome Swan Neck 4 in 1 Instant Boiling Water Tap. Looks sleek and modern and it was easy to install. I've chosen Fahren as it offers filtered cold water and boiling water option’s at a very reasonable price. When I contacted Fahren’s Customer service with a question regarding the product, I received a quick and helpful response. They have a contact option to text them on WhatsApp! amazing!

8 June 2022
Unprompted review
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Reply from Fahren UK

Really appreciate the feedback Justyna. Great to hear you’re enjoying your tap 😀

Rated 5 out of 5 stars

Boiling Water Taps

Had our boiling water tap for some months now and it’s the best. The staff at Fahren UK were very helpful and professional, I would recommend using them to anyone new!

6 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you for your feedback, Molly. That's much appreciated. We hope you continue to enjoy your Hot Water Tap.

Rated 5 out of 5 stars

I’ve recently purchased the Celsius 4-1…

I’ve recently purchased the Celsius 4-1 in Brushed Nickel and am very impressed with the quality and convenience of the product, I would highly recommend 10/10

6 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you for your feedback, Will. That's much appreciated. We hope you continue to enjoy your Hot Water Tap.

Rated 5 out of 5 stars

I had my Fahren 4in1 tap installed…

I had my Fahren 4in1 tap installed around 6 months ago and it’s been a game changer!! Instant boiling hot water whenever we need it. No more kettle and no more bottled water. Just fantastic.

4 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Really appreciate the feedback Bryan. Great to hear you’re enjoying your tap 😀

Rated 5 out of 5 stars

Our boiling water tap

Our boiling water tap has revolutionised the way we heat drinks, use electricity and cook food. It is well made, uses high quality materials and its design and construction are excellent. Recommended.

3 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you for your feedback, Andy. That's much appreciated. We hope you continue to enjoy your Hot Water Tap.

Rated 5 out of 5 stars

Rely on fahren.

Purchased my tap assy in Dec 2021, Ufortunately had a problem with the thread on one of the supply tubes.Informed Faren 23/12,replacement arived 24/12 Up and working later that day.Ex customer service. No probs until May 2022.F4 fault showing on display. Once again informed Fahren who replaced with updated boiler.Arived next day fitted and working. Oly prob now is the filter doesn't seem to be stopping scale from forming in the boiler.Will replace with new when it arrives and hope.

2 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you for your feedback, John. That's much appreciated. We hope you continue to enjoy your Hot Water Tap.

Rated 5 out of 5 stars

A Amazing Tap

An amazing looking tap mines in A Polished Gold effect, compliments the matching Sink & other accessories in my kitchen, Very Easy To Use & Well Priced I’m impressed by the quality & Functionality as it’s filtered water too… 10/10 👌🏽

2 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you for your review, Harry. We really appreciate the feedback. You chose a great colour! Looks fabulous in your kitchen. We hope you continue to enjoy using it.

Rated 5 out of 5 stars

Fantastic Product

Fantastic Product! Works very well and super convenient. Highly recommended.

2 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

That's great to hear Christopher, thank you for leaving us your feedback. We really appreciate it.

Rated 4 out of 5 stars

Fahren 4 in 1 tap - recommended

Overall, after 6 months use, we are very pleased with the 4 in 1 unit, which is a decent h/c tap and has proven to be very convenient for providing boiled and filtered cold water as designed.
Pros:
Good value
Well made
Straightforward to instal

Cons:
Prone to an intermittent drip, dependant on extent of use
The hot water release knob is a bit fiddly

1 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

That's great to hear Colin, thank you for leaving us your feedback. We really appreciate it.

Rated 5 out of 5 stars

Gave me a free upgrade as they are…

Gave me a free upgrade as they are discontinuing old range. Yet to install but it looks beautiful. Seem like a really nice company where you can contact them if any problems arise.

1 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you very much for your feedback. We'd love to hear how you are getting on once you have your tap installed.

Rated 5 out of 5 stars

Great service

Bought a fahrenheit tap last year for our new kitchen. Got it fitted in December ready for Christmas absolutely love it use it for making teas and also cooking saves a lot of time. Recently it started leaking water at the bottom of the tank and eventually showed an error code. I contacted the support via WhatsApp I got a reply within 10 mins and was told someone would contact me the next day. An hour later I got a call from david who said he would send me a new unit out and for the inconvenience he would upgrade to the next size 2 days later I fitted the new boiler. Would recommend the company alot cheaper than other boiling tap companies.

1 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you very much for your feedback.

Rated 5 out of 5 stars

Gunmetal 4-in-1 tap

I love my gunmetal 4-in-1 tap, it looks stunning! The customer service was very responsive to my questions. Thank you!

1 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you very much for your feedback.

Rated 5 out of 5 stars

Great products

Got this Matte Black Swan Neck 4 in 1 Instant Boiling Water Tap. Great product with pleasing looks. Instant coffee and teas are a jiffy now.

1 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you very much for your feedback.

Rated 5 out of 5 stars

We love our hot water and filter tap!

We love our hot water and filter tap!
Quality is excellent and the customer service was brilliant! Highly recommend

1 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you very much for your feedback.

Rated 5 out of 5 stars

Fantastic lóking tap…

Great looking tap works great at a reasonable price better tgan waiting for kettle to boil 5+*

1 June 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you very much for your feedback.

Rated 5 out of 5 stars

Really helpful support

Really helpful support. Shipping was fast. The tap looks and works great. Plumber had no issues installing it. So far seems to be a well designed and made product.

11 March 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you very much for your feedback.

Rated 5 out of 5 stars

LOVE OUR NEW TAP!!

I have just ordered a boiling water tap from Fahren. The customer service has been excellent via the WhatsApp chat when I needed to ask a few questions. The tap was installed over the weekend and we are really pleased with it. And it was a lot better value then the other brand we had looked at before (we originally then parked the idea because of the cost). I don’t feel like I compromised at all by choosing Fahren as the tap is really nice and was accessible for our price range. Some friends have a tap from the rival brand and it’s actually a bit spitty which I was worried about, this one the boiling water comes out really smooth. Plus it was a family owned uk business to support, bonus!

14 February 2022
Unprompted review
Fahren UK logo

Reply from Fahren UK

Thank you for you feedback. We at Fahren strive to offer excellent customer service and it’s great to hear we are doing well. Truly humbled.

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