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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, politeness, and quick responses. Many people appreciate the efficient and easy service, noting the great selection of games and the user-friendly website layout. However, some customers also noted issues with payments, specifically regarding delays in deposits being credited and withdrawals not being processed in a timely manner. A few people mentioned incurring unexpected fees on deposits due to currency conversion.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Payment

Customers consistently express significant dissatisfaction with the payment process. Many reviewers report... See more

Website

Clients share positive opinions on the website, with many praising its great games selection, layout, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and professionalism of the support... See more

Service

People report positive experiences with service. Customers consistently praise the 24/7 support, quick issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very enjoyable site got loads of games from all ranges I had loads of fun also had big wins very helpful and quick responses from chats would definitely give f7casino a chance for good bonuses and nic... See more

Company replied

Rated 5 out of 5 stars

I was really put off at first when I saw these reviews. But I've been playing for about but I've been playing six seven months now withdrew the other day and I had no problem payment was in my bank th... See more

Company replied

Rated 5 out of 5 stars

Bonuses were really good, seems a good site just went to withdraw funds asked for standard id verification which was accepted and quick, just waiting on withdrawal now, don’t like that you can cance... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

787 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What made my experience a great time…

What made my experience a great time was all the different types of slots and live games there is to play also the bonus makes the app more exciting

27 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there!

Thank you for sharing your experience with us! We're so happy to hear that the variety of slots and live games made your time enjoyable. We always aim to keep things exciting, and it's awesome that the bonuses added that extra thrill for you! 🎰✨

We truly appreciate your feedback and hope you continue having an amazing time with us!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Had a win great site

Had a win great site

25 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hey!

Congratulations on your win! 🎉 We’re so glad to hear you’re enjoying the site. It’s always exciting when things go your way, and we hope you continue having great experiences with us!

Best regards,
F7casino Team

Rated 1 out of 5 stars

Not to bad not to bad

26 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello!
We’re sorry to hear that your experience with our website wasn’t what you expected. Providing great service is our priority, and we’re always looking to improve. If you need assistance, please email us at support@f7casino.com with "Trustpilot" in the subject line, and we’ll be happy to help
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great casino

Great casino. Fast withdrawals

25 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi dear player,

Thank you for your kind words! We're thrilled to hear you're enjoying your experience with us. We're always happy to provide fast withdrawals to ensure your gaming experience is as smooth as possible.

We appreciate your support and look forward to having you with us for even more fun! 🎉

Best regards,
F7casino Team

Rated 5 out of 5 stars

Good and fun

Good and fun

24 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you very much for your support; we appreciate you taking the time to assist you and help us grow.

Best Regards,

F7Casino team.

Rated 5 out of 5 stars

Great customer service

Great customer service

24 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you very much for your support; we appreciate you taking the time to assist you and help us grow.

Best Regards,

F7Casino team.

Rated 5 out of 5 stars

Amazing very helpful

Amazing very helpful

23 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you very much for your support; we appreciate you taking the time to assist you and help us grow.

Best Regards,

F7Casino team.

Rated 3 out of 5 stars

Been playing for about 4 months not a…

Been playing for about 4 months not a single win don't rate it at min

22 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Mark,

Thank you for sharing your feedback. We’re sorry to hear that you haven’t had any wins so far. We understand your frustration, and we’re always here to support you. Please make sure you gamble within you means and be reminded to check our promotions.

We hope your luck changes soon, and that you enjoy your experience with us moving forward.

Best regards,
F7Casino Team

Rated 5 out of 5 stars

Amazing bonuses and promotions I can’t get enough!

My experience is exciting as there is plenty of fun games to play. Over my time using this site I have not played any other casinos as this one offers more bonuses and promotions.

1 April 2024
Unprompted review
F7casino logo

Reply from F7casino

Hi there,

We're delighted to hear that you're having such an exciting experience with us! 🎉 Knowing that our games, bonuses, and promotions keep you engaged means a lot. Thank you for choosing us over other casinos—we truly appreciate your loyalty!

Our best,
F7casino Team

Rated 5 out of 5 stars

Brillaint game

Brillaint game

22 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Ryan,

Thank you for your awesome feedback! We're thrilled to hear that you think our game is brilliant. We appreciate your support and hope you continue enjoying your experience with us!

Best regards,
F7casino Team

Rated 5 out of 5 stars

What a great gaming casino F7 is.

What a great gaming casino F7 is.
..any problems,the guys sort you straight out,really good casino to spend your time and money....I'll be back again..
Thanks guys !!!

21 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Paul,

Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with us and that our team was able to assist you. We truly appreciate your support and look forward to welcoming you back again soon!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Really good site

Really good site, friendly site

21 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you for your kind words! We're glad to hear that you find our site friendly and enjoyable. We appreciate your support and look forward to providing you with more great experiences!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Hi fs casino is very good casino and very helpful great service of f7casion thanks I…

Hi fs casino is very good casino and I have my experience with that I allwaz have good offer from f7 casino give me good appreciation and it’s very helpful and I have great experience with service very helpful I am giving 5 stars for my own example thank you for f7 casino

20 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there,

Thank you so much for your wonderful feedback! We're delighted to hear that you've had such a positive experience with us. Your appreciation means a lot to us, and we're thrilled to know that you find our offers and customer service helpful. We look forward to providing you with even more great experiences!

Best regards,
F7casino Team

Rated 5 out of 5 stars

good agent good helpmy

good agent good helpmy

20 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there,

Thank you for your feedback! We're thrilled to hear that our agent provided you with great help. We’re always here to assist you!

Best regards,
F7casino Team

Rated 1 out of 5 stars

Sent details numerous times as…

Sent details numerous times as requested said would be in within 24 hrs, withdrawal successful, still waiting, awful customer service

17 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Stirling,

Please note that we are sorry to hear that, and as there are no details provided to this statement- we would like to invite you to mail us with a subject ''Trustpilot'' so we can check this out for you and hopefully help.

Of course, we process the funds and then the bank you have does the same for up to 5 business days.

Best Regards,

F7casino Team

Rated 5 out of 5 stars

Great casino

The fast withdrawals and good games made my experience with F7 casino a great experience. Thank you 😊

14 February 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi,

Thank you for your support! We really appreciate you taking the time to rate us and are delighted that you're enjoying our services. See you at the tables! 🎲

Best regards,
F7Casino Team

Rated 5 out of 5 stars

Enjoying playing

Enjoying playing

17 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi,

Thank you for your support! We really appreciate you taking the time to rate us and are delighted that you're enjoying our services. See you at the tables! 🎲

Best regards,
F7Casino Team

Rated 5 out of 5 stars

This is a great casino happy customer

This is a great casino happy customer

17 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi,

Thank you for your support! We really appreciate you taking the time to rate us and are delighted that you're enjoying our services. See you at the tables! 🎲

Best regards,
F7Casino Team

Rated 5 out of 5 stars

Always polite an willing to try an help…

Always polite an willing to try an help solve issues reported

17 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi,

Thank you for your support! We really appreciate you taking the time to rate us and are delighted that you're enjoying our services. See you at the tables! 🎲

Best regards,
F7Casino Team

Rated 4 out of 5 stars

Good site

Good site
Aleksandar ivanov

15 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Aleksandar Ivanov,

Thank you for your positive feedback! We're thrilled to hear you had a good experience with us. If you ever need any assistance or have further comments, feel free to reach out.

Best regards,
F7casino Team

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