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Ezy Tax Online Reviews 

1,155
•
TrustScore 4.5 out of 5

4.5

Accounting Firm
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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the dedicated staff for providing clear, detailed explanations and extremely helpful guidance regarding complex tax assessments and related inquiries. Many people highlight that the online accounting services are wonderfully meticulous, timely, and professional, ensuring complete peace of mind. Consumers frequently point out that the digital tax return process is exceptionally fast, highly efficient, and remarkably effective, saving valuable time and effort compared to traditional accountant visits. Reviewers consistently appreciate the prompt, polite communication and reliable customer support, making the entire procedure remarkably straightforward, easy, and completely stress-free.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently noting that tax returns and computations are... See more

Customer service

Customers had positive experiences with customer service, highlighting prompt and responsive communication... See more

Staff

Reviewers mention positive feedback about staff, highlighting their prompt and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tomoko provided outstanding service. He handled my enquiry regarding the tax assessment well. He provided a very detailed explanation regarding the assessment and the reason for the FY outcome; wh... See more

Rated 5 out of 5 stars

My experience with them was very EZY! Highly recommended. Last financial year I owed the government 3800 but this financial year I got about 500 back. Thanks to their service. The person assigned to m... See more

Rated 5 out of 5 stars

Ezy Tax Online is a very good service, which saves my time and effort, saves my trip to my Accountant. The service is very efficient and effective. It reviews my data deeply and comes up with excelle... See more

Company details

  1. Accounting Firm
  2. Business Center
  3. Business to Business Service
  4. Tax Advisor
  5. Tax Preparation
  6. Tax Preparation Service

Information provided by various external sources

Trusted by over 5000 tax payers and 500 businesses every year. Ezy Tax Online is a leading online tax & accounting service for all of tax payers all over Australia powered by public practice accounting firm and registered tax agent, Ezy Tax Solutions Pty Ltd. Not just a public practice accounting firm, we are a tax specialist accredited by two Australia biggest tax expert bodies, The Tax Institute and National Tax and Accountants’ Association (NTAA). Ezy Tax Online is low cost solutions and unlike other low cost providers, Ezy Tax Onlline is not copy and paste or DIY tax return. Our tax consultants prepare your tax returns, NOT computer automated tax return service. Ezy Tax Solutions Pty Ltd has been independently assessed by Compass Assurance as meeting the requirements for certification against the internationally the recognized standard for quality management (ISO9001). Very few accounting firms can meet ISO9001 Quality Assurance Systems certification in Australia.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,155)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ezy Tax Online is great to work with

Ezy Tax Online is great to work with, easy process, accurate work, good advice and responsive communication. We have used them for a few years already and will continue using them.

16 April 2026
Rated 5 out of 5 stars

Yes, it is so!

This is a most helpful service; prompt, diligent and personal.
I am grateful for their focus and guidance.

1 May 2026
Rated 5 out of 5 stars

Ezy Tax Online is a very good service

Ezy Tax Online is a very good service, which saves my time and effort, saves my trip to my Accountant. The service is very efficient and effective. It reviews my data deeply and comes up with excellent savings which I never thought of or did not have know how about it.
In future I will probably use them more frequently.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Tomoko provided outstanding service

Tomoko provided outstanding service. He handled my enquiry regarding the tax assessment well. He provided a very detailed explanation regarding the assessment and the reason for the FY outcome; when I submitted a subsequent request for information.
His did this quickly; with a clear and succinct brief.
I highly recommend EzyTax.
Paul

6 December 2025
Rated 5 out of 5 stars

Great service

Good price. Great service. Very fast and efficient. Kept me informed at the various stages. Easy to contact and deal with.

3 December 2025
Rated 1 out of 5 stars

It has been over two weeks since I…

It has been over two weeks since I applied for your service and made the payment, but I have not received any message from my accountant.
Even when I tried to reach out via email, I only received repeated notifications saying that the email could not be delivered.

I expect my request to be processed promptly, or at the very least, I should be contacted regarding the status. Please get back to me as soon as possible.

19 November 2025
Ezy Tax Online logo

Reply from Ezy Tax Online

The copy of your tax return was sent to you on 20/11/2025 soon after you submitted. Please check your mail box including the junk mail box .Your tax return is in progress at ATO.

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