eZee Technosys Reviews 29

I had taken a trial of eZee FrontDesk and Burrp on 14th February 2024, and paid half amount with the clear oral agreement that either the software would be provided upon satisfaction and full payment, or the amount would be refunded.

Despite multiple follow-ups and providing proof of payment, the matter remains unresolved. It’s been over a year, and I still haven’t received a refund or software access.

I trusted the company and expected professional conduct. I hope the team takes this seriously and resolves it soon.

Very robust system for a hotel PMS. Less integration issues and awesome GUI. Above average price. Good service in Sri Lanka.

To all those opting for this, I would suggest getting a demo before making a payment because the customer executive are horribly misleading and outright liars, and take no accountability. I tried making this work, but the staff was new and had acted severely underpaid. There is also no refund option so do not go for it before having a proper demo. My experience with this platform was horrible, and there was no recourse given. There are cheaper and better options available with more competent staff for guidance.

Completely cheating customers

Before purchase of subscription,they are giving many commitments.

After payment of subscription, they are not fulfilling their commitments.

Worst system to use for a small business, they charge a huge amount for things that they don't implement and see through. I paid for website design as an extra which was paid for after I decided not to use their system they meddled with my website and took it down. Would not recommend this to anyone even my own worst enemy, not fall for it.

What's wrong with ezee ecigs website the last 2 weeks keeps saying not a secure site have been using these for the last 12 months now can't order any?more cartridges

Awesome this software i love this ezee manager..and really its so ezee to use..

I’ve had ongoing problems with their web design and support department. After several months of waiting and constant back and forth emails and calls I have finally given up. Their web support team are appalling, as was the product. I wish I had saved my money and build a web site for free. It certainly would have been quicker. Also, no response since I’ve asked for a refund for a worthless product and service. Be careful with this group, they also are known to make up their own ‘good’ reviews.

thank you for the patience and very well explained for my case.

eZee has some of the best customer service I have ever experienced. The representatives that our hotel works with, the most, are Karan, and Kevel, and they have, continuously, gone above and beyond to make our experience with easy optimal. Based on the customer service, alone, I would recommend this software to other hotels.

Denish and his team mates assisted me for hours connecting and fixing all what i needed, incredibly work and help.

24/7 EFFECTIVE SUPPORT
NICE PEOPLE, SPECIALLY KARAN, A VERY NICE , KIND AND PATIENT PERSON

great service and they would go the extra mile to help. as client i couldnt be happy with service.

eZee always provide me a very good support.

Great customer service!
Special thanks to Jinal and Manoj for quick implementation and timely trainings of the software.
It's a must have software for chain properties!
Recommended! 👍

i appreciate Nihal Shaikh for his guidance and immediate response

Extremely happy with the products and after sales service team

Great Customer Service .
Assistance and co-operation are available all the time .

Amazing channel manager. Very Helpful 24/7 support, always friendly and happy to assist.

Exceptionally positive response with the greatest appreciation, eZee is easy to use, best channel manager to handle your hotel properties and restaurants.We are currently using eZee at our 5 properties and it's the best we could get. Best team management to work with, Mrs Jinal was kind with helping to fix the problems we were facing. I will recommend this to everyone who is in hotel industry.