EZCosplay Costumes Reviews 974

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often highlighting the excellent materials and attention to detail in the costumes, wigs, and accessories. Many appreciate the accurate designs and craftsmanship, noting that items often look fantastic and fit well when the sizing guide is followed. The ordering process is frequently described as smooth, with good communication regarding updates and shipping. However, some people were dissatisfied with sizing issues, finding that items could be too small despite using size charts. There were also instances of long shipping times, with some orders arriving much later than advertised or after important events. A few customers also reported problems with refunds, experiencing difficulties or delays in getting their money back for unfulfilled or damaged orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy. Many reviewers express deep disappointment,... See more

Quality

Users describe positive interactions with quality. Many customers praise the good material, craftsmanship,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express deep disappointment with... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced quick and... See more

Refund

People report negative experiences with refunds. Many customers express deep disappointment with product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two things from this website, i had heard good things! both of the items that came were super great material, i absolutely love one of them, it’s become one of my favourite cosplays. T... See more

Rated 4 out of 5 stars

I bought an Advent Children Tifa cosplay from them and it's actually not that bad. The shorts don't fit though, so I'll have to buy a replacement for them, but other than that I'm pretty happy with th... See more

Rated 4 out of 5 stars

It took way longer then its advertised to be almost 2 months, it arrived yesterday ordered in Jan. So give yourself lots of time and it was a little big (probably my fault I sent in my measurements) i... See more

Rated 5 out of 5 stars

My son and I were so impressed with the quality and attention to detail. He wanted to be Gregor from Limbus Company for Halloween with all of his friends. The coat fit him perfectly and he loves the r... See more


Company details

  1. Costume Store

Written by the company

EZCosplay offers best quality Dulex cosplay costumes, anime Cosplay video games costumes, Naruto, Bleach, Final Fantasy, cosplay accessories, masks, Props, makeup, wigs and hot sexy costumes at low prices. We are wholesaler in all over the world.


Contact info

4.0

Great

TrustScore 4 out of 5

974 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great wigs

The wig I bought was great quality and looked really good. It held its shape really well. I got a lot of compliments on it at the convention I went to.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Great cosplay wig

I was browsing online for a wig for a cosplay that I wanted to do. Came across this site, they had a great selection and had the perfect wig for what I had in mind. They even styled it for me, which was a great help as I wouldn't know how to do it myself. I highly recommend them

14 January 2026
Unprompted review
Rated 4 out of 5 stars

Pretty good!

I bought an Advent Children Tifa cosplay from them and it's actually not that bad. The shorts don't fit though, so I'll have to buy a replacement for them, but other than that I'm pretty happy with the cosplay.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

I paid for a custom cosplay with custom measurements and by their own timelines the cosplay was set to arrive on time for my pre-planned event (I ordered well over two months in advance). Two weeks before the event I noticed the order still hadn't shipped I contacted them and asked what was happening and they told me they needed more time and the cosplay would take another THREE WEEKS to finish. I explained that this wasn't ideal given they had not updated me on the delays in good time and I would now be unable to attend my event due to the delays. They were absolutely not sympathetic and refused to offer any kind of compensation for the delay. Flash forward to a week after the event and the cosplay finally arrives. It's completely damaged (like entire accessories snapped in half, pieces missing, zips completely broken) and despite me giving my measurements a few inches BIGGER than my actual measurements the cosplay was still too small! The cosplay was also made with a completely different material as advertised and looked nothing like what was shown on their site. Three months later and I'm still struggling to get a refund after sending the cosplay back... AVOID AT ALL COSTS, DO NOT WASTE YOUR MONEY HERE!!!

1 October 2025
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Hello, I'm very sorry for the inconvenience caused to you. Could you send the order number? We couldn't search for your order record.
Customized products require more time to produce. Please allow an error of 1 to 3 inches for the customized products. Please contact us by email as soon as possible.So we can solve the problem for you. Thank you for your understanding!

Rated 5 out of 5 stars

Great customer service; haven't received products yet though

I will say, the quality of the items CAN STILL BE BAD. I doubt it since I've only seen plenty of positives, but the customer service is incredibly good. I had a big order and I was able to stay in the know of my outfits process at all times. I emailed several times and all times they gave me very clear updates on my products and even gave me ETAs on completions since my outfits arriving on-time in a short-window was extremely important to me. They even shared the faults of which outfit was holding up my order and offered to refund/cancel parts of my order if it meant my completed outfits would arrive on time.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Rika Wig gud <3

Got my Rika Wig and I liked it! Just had to brush some of the ponytail out and it was all good to go! It fit perfectly on my head as well despite the heaviness of it. Worth the purchase <3

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from Ezcosplay, they’re just trying to upsell you

I contacted Ezcosplay four separate times regarding sizing for costumes I wanted to purchase. Each time, I provided my exact measurements and clearly asked for a recommendation between standard sizes, not a custom size.

Despite this, the responses I received were copy-paste suggestions for custom sizing, often only a few words long, completely ignoring my actual question. Every time I reached out, I hoped for guidance, but instead I was met with laziness and an attempt to push me to spend more.

I had found cosplays on their site that I genuinely wanted, some even perfect for matching with my sister at conventions, but their complete lack of care and unwillingness to provide proper guidance left me unable to make any purchases. It was frustrating, disappointing, and honestly, demoralizing I felt like my time, money, and enthusiasm didn’t matter to them at all.

Overall, it is clear that they are not interested in their customers, only in upselling, and this approach ruined what could have been an exciting experience. I will purchase from different stores. Stay away from Ezcosplay.

23 December 2025
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Hello, I'm very sorry for the inconvenience caused to you. The size of the standard size is fixed. If the body size you provide spans several sizes, we would recommend that you choose a custom size. Otherwise, the clothes won't fit you. We hope to dress you in the most suitable clothes. Thank you for your understanding!

Rated 5 out of 5 stars

Loyal Customer Since 2020- Still Impressed!

EZCosplay has been my go-to shop ever since I started cosplaying during the pandemic. I have been consistently satisfied with every order that I have purchased so far. From the wigs to the outfits, accessories and weapons, every detail has been spot-on and the materials usually hold it pretty well during long wear. Their customer service has been great and they’re quick at finding resolutions to any issues that I have. The only downside is I’m unable to return the items that do not fit me, so please review the sizing charts of the items before purchasing! Other than that, EZCosplay has been with me throughout my highlights: my debut cosplay was the 12th Anniversary Miku; I attended my first convention ever as Belle (Ryū to Sobakasu no Hime); I was human Nezuko for my Halloween baby shower; and I had a “cosplay comeback” as Mei Mei from JJK. EZCosplay has been a part of my cosplay journey since the very beginning, and I continue to enjoy cosplaying even now as a mom. For anyone passionate about cosplay or costumes, I wholeheartedly recommend EZCosplay.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic purchase

Shipped in time, fit perfectly and still fits after losing a lot of weight, looks accurate and amazing, easy to pair with accessories, and loved by all at conventions

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Loved my costume

Loved my costume. The fit and quality were great. Also eas delivered in a timely manner. I will definitely be purchasing from them again

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Can’t think of a single downside to EZCosplay! Materials used in the costumes are great and the attention to detail is amazing! My stuff arrived on time and in perfect condition.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Ishmael Wig

The wig was great! I got it to cosplay Ishmael from Limbus Company. It took me quite a while to figure it out as it was my first wig I've worked with so I messed up the heat treatments but all of the issues were my fault. It came almost fully detangled as well which made me really happy because I've heard detangling a newly-arrived wig can take up to a week. The price was also reasonable and it arrived in time. The next time I do a cosplay I will definitely be purchasing from you again.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Marin school uniform

Costume arrived and everything fit great I do wish that the tie was a bit longer to accommodate for larger sizes but other than that I love the cosplay

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Love your size chart!

I had ordered Blair cosplay from miccostumes aw an XL and it was so small but when I ordered it from EZ cosplay it was sized correctly and its accessories actually mirrored the size chart. This is my second order I have gotten from them and I’m always happy with their designs and craftsmanship.

4 November 2025
Unprompted review
Rated 2 out of 5 stars

Be Careful

My costume instantly broke when I tried adding the accessories to it. Not only that, but the wig arrived too small (said online it would fit heads up to 62 cm which is not true) and my prop arrived damaged. I was going back and forth with them for an over a month trying to get a full refund back. They have refunded me successfully since writing the review, so I have added 1 star.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

EZCosplay DOES NOT refunding you

EZCosplay DOES NOT refunding you! I cancelled an order to which I was promised a refund would be given a week later. However, I was repeatedly ignored over email, and the official tickets on their customer service that I filed were also ignored by them. I had no response for weeks regarding my refund and still have not received my refund over 4 weeks later! Please don’t waste your time or money with this company as they do not care for the customer

5 November 2025
Unprompted review
EZCosplay Costumes logo

Reply from EZCosplay Costumes

Hello, I'm very sorry for the inconvenience caused to you. Could you send the order number? Or contact our email and state that you are a customer who has reviewed on Trustpilot. We will check it for you as soon as possible. Email: ezcosplay@gmail.com

Rated 5 out of 5 stars

I got a blade costume for Halloween…

I got a blade costume for Halloween this year and it was on short notice, but ez cosplay managed to get it to me on time and the product is of really good quality and I really think I got my money’s worth.
Thank you very much guys!!!

31 October 2025
Unprompted review

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