I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... See more
Company replied
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... See more
Company replied
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... See more
Company details
Information provided by various external sources
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Contact info
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
4.4
Excellent
320 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good and rapid service
Good and rapid service. Reliable Eyetek technology. Many thanks.
14 January 2019
Unprompted review
1st class
From the start they have been more than helpful and very patient to me a excellent company I am more than satisfied I would recommend eyetek every time
6 January 2019
Unprompted review
A top company to deal with.
28 December 2018
Unprompted review
I’ve had excellent service over many…
I’ve had excellent service over many years of dealing with them and would recommend without hesitation
4 December 2018
Unprompted review
The best car tracker available don't…
The best car tracker available don't you get what you paid for well worth every penny. Staff are very friendly and helpful
3 December 2018
Unprompted review
Excellent
I have used this company to obtain a range of recording items and have been delighted with the service and quality of their products.
2 December 2018
Unprompted review
Great product will definitely order…
Great product will definitely order again from here again.
23 November 2018
Unprompted review
Excellent customer service
Excellent customer service, they were very helpful with an issue I had regarding a camera I bought 2 years ago!
7 November 2018
Unprompted review
Great company
Great company to deal with. Would deal with again and definitely recommend.
6 November 2018
Unprompted review
Good product not the cheapest around…
Good product not the cheapest around but you get what you pay for.
6 November 2018
Unprompted review
A reliable and honest company that I…
A reliable and honest company that I would have no hesitation in buying from again. I had a problem with an item I had purchased 11 months ago but Eyetek resolved it professionally and quickly.
13 October 2018
Unprompted review
Good service
Good service, helpful, would like to see a better display at the office shop, a men likes to look round during a visit.
10 October 2018
Unprompted review
Reply from Eyetek Surveillance
Dear Tony
Thank you for your review, we do not have a massive display at the shop as many of the items we sell are made to order.
Very helpful staff
2 October 2018
Unprompted review
Poor quality pen .no spare refills.
23 September 2018
Unprompted review
Reply from Eyetek Surveillance
Dear Irineu
I am sorry you feel this way about the product, we can send you spare refills if you wish or you can send it back for a refund,You have given our company a 2 star service review rather than the product which is done as a product review, I do hope you do not think the service we provide is only 2 star and as I said please feel free to return it if you are unhappy.
Regards
Phil Stevens
It is a wonderful and easy piece of…
It is a wonderful and easy piece of equipment. I purchased the wall clock and you couldn't see the camera even when looking for it. It did the job I needed it to do. The short video clips were of excellent quality.
21 September 2018
Unprompted review
Reply from Eyetek Surveillance
Dear Elizabeth.
You have given us a 2 Star review is this because there is an aspect of our service you are not happy about as a 2 star service review means that we have given you poor service.
Regards
Phil Stevens
High quality equipment
High quality equipment, prompt delivery and very good customer support .
5 September 2018
Unprompted review
Bang on with what they do will…
Bang on with what they do will definitely be using them again.
3 September 2018
Unprompted review
The service that I needed
I needed a camera to catch a thief from the works safe. I pestered Eyetek with several email questions about size, concealment etc. I received prompt, patient, accurate and pragmatic replies - once I had made up my mind, delivery was next day. Simply cannot be faulted
19 August 2018
Unprompted review
I really appreciate our delivery
I really appreciate our delivery. We selected several products and will be back for more.
We had an oik vandalising and stealing property. This equipment not only gave us immediate stress relief because we knew we were going to be able to prove who was doing it, but it is quite a relief to go from victim to secret squirrel and vindicated party.
I would also recommend the products for discreet installation for peace of mind or protection of an elderly person with carers or others that support them in their home.
Products are easy to use so long as you can go up a stepladder and use a drill.
Items arrive in plain outer and inner packaging so no one will know what is arriving.
16 August 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.