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Rated 3 out of 5 stars

Extrabux decreased my cashback from **** to $56 to ** to only $72 because of Unknown Taxes. Unscramble the Roman Numerals Below Extrabux SignNow Offer Cashback: MCD in USD. BAD Experience. DON'T... See more

Company replied

Rated 1 out of 5 stars

I should have listened. Absolute scam-a-polooza. Never received my cash back in a $500 purchase, finally got ahold of support after several months and they told me my purchase didn’t qualify but tha... See more

Company replied

Rated 1 out of 5 stars

Placed an order 4 months ago with ATT for a new line using their cashback service. After trying to work with their support to try and prove I actually made the purchase (I still am using the phone and... See more

Rated 1 out of 5 stars

Scammers! Made a $3700 purchase in November of 2023, opened a claim with Dollar Dig in December of 2023, and still haven't been paid out. All other shopping portals pay out immediately. I'm sur... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Earn up to 30% cash back on every purchase at more than 5000+ stores, find money-saving coupons, and get the best price on any product. Free to join.


Contact info

  • South Dupont Highway 3500, 19901, Dover, United States

  • extrabux.com

1.9

Poor

TrustScore 2 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Well I seen all the reviews

Well I seen all the bad reviews on trust pilot and thought, no chance of me getting my payout! But I did £20 cash back paid to my PayPal
Very happy 😁

17 July 2025
Unprompted review
Extrabux logo

Reply from Extrabux

That's fantastic to hear! We know seeing negative reviews can be concerning, so we really appreciate you giving us a chance.

It's our goal to ensure every user gets their cashback, and we're so glad we could deliver for you. Happy shopping!

Rated 1 out of 5 stars

Absolute scam artist

Absolute scam artist, said they couldn't give money back because the company I purchased from wouldn't send the money. Then why advertise that they will. False advertisement.

15 July 2025
Unprompted review
Extrabux logo

Reply from Extrabux

We're sorry to hear about your negative experience.

The merchant determines whether a purchase is eligible for a commission. If we don't receive a commission, we're unable to provide you with cashback.

Please email us at info@extrabux.net with your order details, and we can re-evaluate the issue for you.

Rated 3 out of 5 stars

Unknown Taxes

Extrabux decreased my cashback from **** to $56 to ** to only $72 because of Unknown Taxes. Unscramble the Roman Numerals Below
Extrabux SignNow Offer Cashback: MCD in USD.
BAD Experience.
DON'T USE EXTRABUX. IT'S NOT WORTH YOUR TIME TO DO IT.

13 June 2025
Unprompted review
Extrabux logo

Reply from Extrabux

Taxes and discounts are excluded when calculating cashback. If you notice any other discrepancies in your cashback, please email us at info@extrabux.net with the details so we can verify it with the merchant.

Rated 1 out of 5 stars

They show high cash back but I have 14…

They show high cash back but I have 14 transactions pending and to get the cash, I have to download all info which is ridiculous. I will remove this app from my extensions if they don't come through. I should not have to input 14 transaction info. No other cashj app does this. I will update if they take care of this issue.

22 April 2025
Unprompted review
Extrabux logo

Reply from Extrabux

Typically, cashback tracks automatically within 7 days. If yours hasn't appeared by then, it's possible there was an issue during the ordering process or another factor interfered. Please don't hesitate to contact us at info@extrabux.net for assistance; we're always happy to help resolve it for you.

Rated 1 out of 5 stars

I should have listened…

I should have listened. Absolute scam-a-polooza. Never received my cash back in a $500 purchase, finally got ahold of support after several months and they told me my purchase didn’t qualify but thanked me for using their portal.

SCAM.

17 February 2025
Unprompted review
Extrabux logo

Reply from Extrabux

We understand your disappointment. Cashback qualifications are set by the merchant, not Extrabux. Contact us via email info@extrabux.net if you need further assistance.

Rated 1 out of 5 stars

Scammers!

Scammers!

Made a $3700 purchase in November of 2023, opened a claim with Dollar Dig in December of 2023, and still haven't been paid out.

All other shopping portals pay out immediately. I'm sure they just kept the cashback! Use something else like Rakuten!

17 January 2025
Unprompted review
Extrabux logo

Reply from Extrabux

We've checked our records and found we don't have a cashback partnership with Dollar Dig. If you'd like us to look into this further, please contact us via email info@extrabux.net, and we'll do what we can to help.

Rated 1 out of 5 stars

This a scam company that promises Rebates but Gave me Nothing

This a scam company that promises rebates for the purchase of goods and services on their platform. They said I'd get 95% cash back + $5 for signing up for Surfshark. I was supposed to receive the money by January 7 2025 but never received anything. This is for a purchase made on Oct 16. The BBB gives them an F rating for failure to respond to 2 complaints. Avoid this company as they pay out nothing.

16 October 2024
Unprompted review
Extrabux logo

Reply from Extrabux

Eligible cashback from orders is typically tracked automatically within 7 days. If your cashback does not appear within this timeframe, you may submit a claim through page https://www.extrabux.com/en/help/contact . We will make every effort to resolve the issue with the merchants. However, please understand that the final determination of cashback eligibility rests with the merchants. We advise reviewing the merchant's cashback restrictions before completing your purchase.

Rated 3 out of 5 stars

Used to be good……

Extrabux was one of my usual go to’s. It had been one of the better ones, but now not so much. I made a purchase last Dec. and it was acknowledged and now 11 months later it is still in pending waiting on merchant confirmation. I have inquired several times on status offering proof of the purchase and I get the same response that they are following up with the merchant and encouraging them to pay. This is on Extrabux. My purchase qualified and if you are a reputable company you make good on what you advertised, regardless of whatever internal issues you have with the merchants you have contracted with.

4 November 2024
Unprompted review
Extrabux logo

Reply from Extrabux

Thanks for your feedback. We're sorry to hear this. Please don't hesitate to get in touch with us at info@extrabux.net. We would be glad to investigate this for you. Look forward to hearing from you soon.

Rated 1 out of 5 stars

scam platform

The scam platform arbitrarily closed the account and refused to pay. Stay away from it

19 April 2024
Unprompted review
Extrabux logo

Reply from Extrabux

Thanks for your message. Extrabux reserves the right to withhold payment of cash back indefinitely for any reason including but not limited to: suspected fraud, merchant concerns, or unusual activity. If you feel your cash back payment is being improperly withheld, please get in touch with our team at info@extrabux.net and we will be happy to work through the issue with you.

Rated 1 out of 5 stars

They are scammers

Your orders will be tracked successfully but I would like to tell everyone that they are tracking here for them and not for you They will never pay you. They will ask you for your government documents, and even if you send them to them, they will close your account as well and use your documents as well. They are the worst company, they are scammers

3 March 2024
Unprompted review
Rated 1 out of 5 stars

Ready to be scammed

They promised cash out but never allowed you to cash out. All options to cash out are grey(disabled). They pretended they were willing to assist but directed you to useless and lengthy webpages without paying you out.

18 December 2023
Unprompted review
Extrabux logo

Reply from Extrabux

Thanks for your message. We're sorry for the inconvenience caused by this issue. Please feel free to contact us at info@extrabux.net. We would be happy to check this issue and see what we can do for you. We look forward to hearing from you!

Rated 1 out of 5 stars

so don’t use scam platforms

It is a pure fraud platform. The rebates are expired and they find various reasons not to give them. The platform also conducts lottery activities and does not give out the winnings. It also closed my account. There are many messages on Weibo and Twitter asking for cash back, so don’t use scam platforms.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

Scam 1.660 dolla

a terrible scam website, specializing in stealing customers' money, they robbed me of 1,660 USD, when my money was due, they didn't even bother to process it, more than six months after the bonus was withdrawn. They blame the customer for violating the rules, then torture the customer for verifying this and that, and close the customer's account for no reason.

11 October 2023
Unprompted review
Rated 1 out of 5 stars

a scam company

a scam company, they will never pay you, my account has 1700$ they keep more than 180 days, make all kinds of verification and then ask the customer to violate the terms without giving proof whatever, the support service doesn't answer customers a scam company steals customers' money

28 July 2023
Unprompted review
Extrabux logo

Reply from Extrabux

Thanks for your comment. At Extrabux, we reserves the right to withhold payment of cash back indefinitely for the reasons including but not limited to: suspected fraud, merchant concerns, or unusual activity. If you feel your cash back payment is being improperly withheld, please get in touch with our team at info@extrabux.net and we will be happy to work through the issue with you.

Rated 1 out of 5 stars

fraud web

even 120 days never can get any money back

22 February 2023
Unprompted review
Extrabux logo

Reply from Extrabux

Thanks for your message. We're sorry for the inconvenience caused by this issue. Please feel free to contact us at info@extrabux.net. We would be happy to check this issue and see what we can do for you. We look forward to hearing from you!

Rated 1 out of 5 stars

Scam Company, Never Paid, Account Deactivated

I would like to talk about my experience, I used this site for a long time but never applied for cash withdrawal, they deactivated my account and $200 more was taken away by them. They are really overkill. After reading a lot of comments, many people have encountered this kind of thing, this company stopped the customer's account for no reason and took the money for itself. The truth is that the merchants have already given them the money! To this day, my account is still closed and I have not received a cent. All of the above are facts. Would you choose to continue to cooperate with such a company?

4 January 2023
Unprompted review
Extrabux logo

Reply from Extrabux

Hi James, thanks for your comment. We sincerely apologize for the trouble you have experienced. We would be happy to take a look at this for you. Please get in touch with our team at info@extrabux.net and we can offer further help. We look forward to assisting you!

Rated 1 out of 5 stars

Stay away from these crooks

I placed my first order through them on December 1st on an eBay order for about $1,000. A day or two later I placed two more orders through them, again on eBay, but one was for $30 and one was $50. The only order that processed correctly was the $30 order for a whopping $.22 in cash back. When I inquired about this, Extrabux responded with "eBay US does not post cash back to Extrabux which means they determine this order is non-commissionable. Unfortunately, due to special circumstances with merchant eBay, you are not able to send inquiries to eBay. We are sorry that we are not able to get you cash back for your order. We would like to get you cash back as much as possible, but if the retailer won't pay the commission then we are unable to give you cash back."
So basically Extrabux is not honoring the cash back and telling me there's nothing I can do about it. According to numerous other reviews this company does this a lot. Avoid these people at all costs.

1 December 2022
Unprompted review
Extrabux logo

Reply from Extrabux

Thanks for getting in touch. We are so sorry that you had an unpleasant experience with extrabux. Could you please make contact with us via email at info@extrabux.net. So we can take a deeper look at this issue for you. Your satisfaction is always our top priority.

Rated 1 out of 5 stars

This is a scam project

This is a scam project. Your purchases will not be counted. And if you try to file an appeal, it will be rejected. At the same time, on other similar services, my purchases are taken into account without problems.

7 December 2022
Unprompted review

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