Had a blowout on our trip, Carlos and Yovany got us right in and on our way in 45 minutes. They were very professional and accommodating. Thank you guys, you turned unpleasant situation into a pleas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently went to Express Oil Change in Kingsland, GA for an oil change on my 2004 BMW 325i. I usually take my car to a mechanic, but decided to try them this time—and I’m glad I did. Tristan took... See more
Company replied
Dallas at the Niceville, FL location is always kind and very helpful. His customer service is top notch and always goes above and beyond to help the customer. It’s nice to have someone like this helpi... See more
Company replied
My daughter’s car was leaking oil after having her oil changed at another place. I brought it here and the mechanics were so nice and helpful and got us all fixed up! They even gave my dog a treat whi... See more
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Company details
- Oil Change Service
- Auto Air Conditioning Service
- Auto Repair Shop
- Brake Shop
- Car Inspection Station
- Tire Shop
Written by the company
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in your city today!
A True One-Stop Auto Shop
Written by the company
- 🤝Integrity, ⭐️Quality, 😊Friendliness
- At each of our 300+ locations nationwide (and growing!), and since our first store opened in 1979 in Birmingham, AL, one thing has never changed – our promise and commitment to our customer – to provide the highest quality products and services, quickly and conveniently, in a superior environment by a friendly, professional staff.
- Signature 10 Minute Oil Change
- During our signature 10 minute oil change, our certified technicians will also perform a complimentary 20-point vehicle inspection to ensure your safety once you're back the road - and you get to stay in your vehicle!
- ASE-Certified Mechanics
- At all of our locations, high-quality car care is a top priority. That’s why we employ ASE-certified technicians, trained to provide total car care using premium parts and state-of-the-art equipment!
- Comprehensive Tire Protection Plan
- Our Tire Protection Plan covers your tires against road hazard damage, and includes: Free Road Hazard Replacement, Flat Tire Changing Assistance, and Free Flat Repairs.
- Special Financing
- Get 6 or 12 months financing on purchases of $199-$749.99 (6 months) or $750+ (12 months) made with your Express Card!
- Tuesday is Ladies Day
- Ladies receive $5 off any oil change, and 10% off any mechanical service (excluding tires), every Tuesday at all of our locations!
60-Day Tire Guarantee
Not 100% satisfied? We'll replace them!
MICHELIN® passenger or light truck tires are backed by the MICHELIN® Promise Plan™. If you’re not 100% satisfied, bring the tires and original receipt back to the place of purchase within 60 days for a new set of tires!
Contact info
1880 Southpark Dr, 35244, Birmingham, United States
- (884) 268-3972
- feedback@expressoil.com
- expressoil.com
4.7
Excellent
40K reviews
Replied to 74% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Express Oil Change & Tire Engineers
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Thank you, Mihkail!
I have been coming here since Express Oil Change opened in Barboursville, WV. I have always had a great experience with every trip. Thank you to, Mihkail who is always a top-notch technician.
23 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
I could not be happier with the service…
I could not be happier with the service provided. They consistently go above and beyond. We recently had work done on our truck where they continued to prove why they deserve our business. Nothing is ever above their ability to handle it. I'm thankful for always knowing I'm dealing with people I can trust that work hard for us.
Thank you doesn't seem like enough.
23 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
It’s always a pleasure seeing you! One of our top priorities is to provide the best customer service around and we’re happy to hear your positive experience! See you down the road!
Leaking tire
On March 13, I stopped at the Tifton, GA Express Oil Change with a tire that was leaking. Haley was very professional and friendly. She was able to fix the leak quickly and I was back on the road within 30 minutes. Thanks very much. Your service is very much appreciated.
13 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Great service
Quick, thorough and expert service-Special kudos to Adam. This young man went above and beyond. My faith in professionalism and customer service was restored because of Adam’s character and attitude. Great job Adam!
21 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Great service. We have been to this location many…
We have been to this location many times. Always great service. Preston took care of us and his service went above and beyond to take care of our cars. Thank you Preston!
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Drew & Hayden were great
Drew & Hayden were great! Always a very positive experience when dealing with them. I plan to come back again. Thank you!
21 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Had a great experience as always
Had a great experience as always. Alex S. took great care of my car and helped me with every question I had. It’s nice to go somewhere and not be treated differently cause it a female. I definitely will always be using them
21 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
It’s always a pleasure seeing you! One of our top priorities is to provide the best customer service around and we’re happy to hear your positive experience! See you down the road!
Over charged for repair
Went in to have my rear rotors and disk brakes replaced on Sept 23. 2025 to the Eva st. , Montgomery , TX was charged $800.68 for the cost. Today it is 6 months later and the same problem is going on with the car since January. I believe I was over charged at this location for this repair. I will not be going back to this location for service.
23 September 2025
Unprompted review
Reply from Express Oil Change & Tire Engineers
Hi, We value your business and would like to address your concerns as quickly as possible. Please contact us at www.expressoil.com/contact/ and include your contact information and the store you visited, so we can work to resolve your issue. Thank you.
Excellent Customer Service from Kelvin!
I stopped by recently but didn’t end up getting an oil change. However, I still wanted to leave a review because the customer service stood out. I spoke with Kelvin, and he was absolutely awesome! He was friendly, knowledgeable, and took the time to answer my questions without making me feel pressured. It’s rare to come across that kind of genuine service. Based on my experience with him alone, I’d definitely feel comfortable coming back in the future.
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Everybody was super friendly and gave…
Everybody was super friendly and gave my puppy dog dog biscuit. Took good care of me. shout out to Leavy & Clayton
21 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Jana at the #1800:Destin
Jana at the #1800:Destin, FL store was pleasant and efficient! The team got me in and out with a smile. Thank you!
21 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
I have been going to Express for over 2…
I have been going to Express for over 2 years now! Amazing work! Leya does quick service
21 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
They have always went above and beyond…
They have always went above and beyond to fix my car. I have had no issues here. I always recommend them to everyone.
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Dangerously Piss Poor Service and lack of effort
Brought my Kia Soul over to have exhaust system welded to close off Dangerous and potentially deadly exhaust fumes from where Hiram location Express Oil Change had replaced my Catalytic Converter but were unable to get the part to seat correctly and they didn’t have the equipment to to weld it. After determining where the exhaust leak was they called the S. Cobb drive store on Friday 3-13-26 and asked would they weld it. They said yes but would be busy until next Friday 3- 20-26 but I could have it there at 0800 they would get me in and out. When I pulled up at 757 a.m. they didn’t know anything about it but would take care of me. After a 30 minute wait I was told it was ready . I asked if welded and mechanic said no he had repositioned the converter and it was no longer leaking exhaust. I asked if he had smoke tested it and he said no but it wasn’t leaking now . I asked how he knew and he said it’s just not. I told him I was very unhappy and would he leak test it with smoke and he said no. I live nearly 30 miles away and had to fight morning traffic after waiting a week for this particular store to complete my work meanwhile breathing Toxic fumes all week . This is unacceptable on several different levels and represents Piss Poor Customer Service and lack of effort.
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
We never like to see a customer leave unhappy, and we are so sorry for your experience! Our main focus is making sure you leave satisfied, and it looks like we missed the mark this time. Please visit www.expressoil.com/contact/ and share your contact information as well as the details you provided here. We want the chance to work with you to resolve any issues you may have. Thank you!
I needed a new battery and Shane was…
I needed a new battery and Shane was very helpful in helping me with that process. He was very detailed and honest with us about the price as well. Great service!! Will definitely be back. Highly recommend.
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
It’s always a pleasure seeing you! One of our top priorities is to provide the best customer service around and we’re happy to hear your positive experience! See you down the road!
Shane was very helpful when we were…
Shane was very helpful when we were changing our battery. He was very honest. Thank you so much Shane, we will for sure be coming back.
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
It’s always a pleasure seeing you! One of our top priorities is to provide the best customer service around and we’re happy to hear your positive experience! See you down the road!
Went in to get an oil change
Went in to get an oil change. They were very professional, helpful and explained everything my vehicle needed now and in the future. The service was excellent.
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Richard was really nice and very…
Richard was really nice and very courteous!! He did an excellent job with my oil change!!
20 March 2026
Unprompted review
Reply from Express Oil Change & Tire Engineers
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Reply from Express Oil Change & Tire Engineers
It’s always a pleasure seeing you! One of our top priorities is to provide the best customer service around and we’re happy to hear your positive experience! See you down the road!
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