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Company details

  1. Courier Service

Information provided by various external sources

Expressair provides specialist international courier services, delivering important documents and parcels internationally and throughout the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

My first time using expressair

My first time using expressair, and I was delighted with the service. All of the team were incredibly helpful with some challenging shipments. They were quick to respond to my queries and offered a friendly and professional service. Thank you to Helena and the whole superb team!

25 September 2021
Unprompted review
Rated 5 out of 5 stars

This is the first time working with…

This is the first time working with Express Air and having had such a terrible experience with other mainstream courier companies it has been an incredible and refreshing experience. Helena has super helpful, the service has been quick and felt very reliable. I'd 100% use again and recommend.

Danielle

26 November 2020
Rated 5 out of 5 stars

Amazing Service in Urgent Sotuation

I contacted Expressair late on a Friday afternoon with a request bigger freight companies could not fulfill. Stuart organized my request promptly with efficiency and care and they delivered my package ahead of time.
Fantastic service and grateful Expressair could assist us in an urgent situation. I would highly recommend their services.

21 January 2020
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Everyone we dealt with Expressair was super helpful in dealing with a real emergency and getting travel documents to my daughter overnight. UPS had let us down and Expressair couldn't have provided a more contrasting experience. They were friendly, efficient and effective! My wife and I are very grateful to them.

21 August 2019
Unprompted review
Rated 5 out of 5 stars

An absolute gem of a company! ExpressAir!

An absolute gem of a company is ExpressAir!! My first connection was on a SATURDAY which already set them apart and from then on, they were efficiency itself, communicating the delivery and return process every stepof the way. Aqt no point was I ever left 'wondering or 'anxious.
They performed virtually the impossible for me so I am just thrilled to recommend them above a beyond any other delivery form I have ever used!
Truly outstanding! Congratulations!

1 July 2019
Unprompted review
Expressair logo

Reply from Expressair

Thank you so much for your kind words Ingrid. It was a pleasure to be able to assist you with your courier requirements. The team are very grateful for your review. We would be delighted to be able to help you on another occasion. Our best wishes to you.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff! They went above and beyond to help us out!

1 July 2019
Unprompted review
Expressair logo

Reply from Expressair

Thank you for your kind words. It's always nice to be reminded that good customer service is appreciated and noted by our clients. With our grateful thanks from the Team at Expressair International.

Rated 5 out of 5 stars

Great

Driver couldn’t find the venue, but kept trying and eventually made it! Most would have just left undelivered!

1 July 2019
Unprompted review
Expressair logo

Reply from Expressair

Thanks for your review. Our couriers always like to go the extra mile to keep our clients happy. Hope you had a successful event and look forward to speaking to you soon.

Rated 5 out of 5 stars

Very efficient and reliable but expensive

Used the service for a same day delivery from London to Paris - incredible quality of service.
Very efficient, reliable but expensive - would recommend in emergency situations.

27 March 2019
Unprompted review
Expressair logo

Reply from Expressair

Thank you for your kind review. We were glad to be able to assist sending your parcel over to Paris on a same-day basis. This kind of personalised service will always incur a premium rate but we were delighted to be able to help you with your very urgent requirement.

Rated 5 out of 5 stars

Simon and the team did a great job…

Simon and the team did a great job shipping our event collateral to Milan from London. I emailed them at 7am for a same day Friday pick up in order to be delivered Monday. Having emailed back within 30 minutes, they picked our package up and gave the hour time frame and the item arrived on the day due. We received full Paypal payment details and consignment notes. I was very skeptical when ordering due to how efficient and speedy the process was promised. It was a fantastic, smooth and all delivered on time.

6 March 2019
Unprompted review
Expressair logo

Reply from Expressair

Thank you for your review. Your comments have been passed onto Simon and the team. We look forward to speaking to you soon .

Rated 5 out of 5 stars

London to Paris in 14 hours

I had to send a shipment from London on Friday afternoon to arrive in Paris by Saturday morning in time for a high profile fashion show.
ExpressAir was the only courier I found that could meet this demand.
Although the shipment was pricey it wasn't far off from what UPS quoted for delivery on Monday.
Excellent service, would recommend for urgent international shipments.

6 March 2019
Unprompted review
Expressair logo

Reply from Expressair

Thank you for your review, we hope to be able to assist you with further urgent requirements in
the very near future!

Rated 5 out of 5 stars

Simply the best way to start and end your hols!!

I arrived to massive arrival queues in Jamaica that could potentially add 2 hours to my 8 hour flight. I was met by Elizabeth with a paddle with my name on. Being treated like a VIP I whizzed passed other members of my flight and through customs in minutes. In no time I was in the VIP Loung enjoying free cocktails and snacks whilst waiting for my lift. The return journey was equally impressive. PERFECT - THANKS EXPRESSAIR!!

13 February 2019
Unprompted review
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