EXPORTCOMMENTS.COM Reviews 82

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

it's a rip off!!! I have paid for premium subscription and still didn't download all the comments!! I have tried to contact them using the chat box but no-one replied!!!

Rated 1 out of 5 stars

The reply comments are rarely extracted, and it takes multiple attempts to extract them. It worked when I first bought it. Now it's not working. I contacted customer support; they are also not replyin... See more

Rated 5 out of 5 stars

ExportComments works well in my experience. I had to export and preserve a Facebook thread of over 1,000 nested comments, then update the exported data later, and both times it worked perfectly. I e... See more

Rated 5 out of 5 stars

This is an excellent tool which helped us to scrape entries for competitions we ran across Facebook, Twitter and Instagram. I also love that there is a once-off payment option available, rather t... See more

Company details

  1. Electronics & Technology

Written by the company

Export all comments from your Facebook, Instagram, Twitter, YouTube, VKontakte, TikTok posts or videos to CSV Excel.


Contact info

3.5

Average

TrustScore 3.5 out of 5

82 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A Valuable Tool for Agencies!

Exportcomments has become a valuable tool for us, especially when it comes to projects that require culling of comments beyond thousands on Facebook. This plus the seamless experience made us subscribe to a monthly plan!

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

There's a ton of services this lets you pull comments from, it's great. And it's typically fast and reliable.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

An easy, yet extensive tool for all your social media posts

We have been using EXPORTCOMMENTS.COM for about a year now. We have several social media profiles, on which we often host giveaways.
Thus, for us it's super handy to use EXPORTCOMMENTS to extract all comments on our posts and check requirements to select a winner.

The export is really well organised in a CSV file, with a bunch of columns with useful information (user name, user ID, comment, likes, ...).
It's super handy that we don't have to use different tools for every social media account, but can simply use EXPORTCOMMENTS for all of them (Instagram, Tiktok, Twitter, ...)!

We've had absolutely no issues since we have started using it. If anything, it's a lovely surprise to find the tool regularly updated to give even more information than before.

I would definitely recommend this tool for an easy yet complete way to keep track of your social media posts & comments on it :)

17 October 2023
Unprompted review
Rated 5 out of 5 stars

simple and effective system

We have found a serious and reliable partner, with its tools we are able to extract data simply and correctly, we will continue to collaborate for a long time.

thanks to EXPORTCOMMENTS.COM

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Love this service!

Love this service!

I use ExportComments.com for work, and it is an incredible tool-- you can easily download thousands of comments in seconds. When downloading, the data file is completely managable and analyzable as is- and the service is super accurate, quick and easy to use. I would definitely recommend this service if anyone is interested in language modeling, evaluating word of mouth, etc.

9 October 2023
Unprompted review
Rated 2 out of 5 stars

Has good points, but lots of bugs and no customer support

The tool would miss many publications for Facebook and Twitter, and user support would not respond for days.
The API documentation is outdated and very basic.
So, it's a great concept, great pricing, good interface, but they really need to fix the bugs or get their customer support working.

9 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I've been using exportcomments.com over the past six months, and it has proved to be a really worthwhile and reliable tool. The export comments feature is particularly helpful, and the service is affordable, fast, and easy to use. Actually, the platform as a whole is an invaluable resource for anyone interested in extracting comments from multiple social media sites.
I'd also like to thank the wonderful team in charge of this service.
Highly recommended.

31 August 2022
Unprompted review
Rated 5 out of 5 stars

Your trusted partner

Very intuitive navigation on the platform, with great results no matter how comments are in a post. And if something is happening or do you need any help just ask:) -> one of the best customer support:) What can i say: just try it - you will fall in love:)

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Fast & easy

Exportcomments is an excellent tool for social media contests that have a comment mechanism. Long story short - it's a very fast & easy way to reward your engaging followers.

17 January 2022
Unprompted review
Rated 5 out of 5 stars

A great tool that saved me hours of…

A great tool that saved me hours of tedious work. Support was extremely helpful, responsive, and quick. They not only gave me the answer so I can help myself in the future but they also created the file for me. Again, saving me more time. TY!

30 December 2021
Unprompted review
Rated 5 out of 5 stars

Very good

Great platform, reliable and simple to use. Quick customer service reaction (I only had one request, an update of the billing address of my company). Highly recommended!

22 December 2021
Unprompted review

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