I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... See more
Company replied
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See what reviewers are saying
exporta a good company I have used them before , helpful when using help chat when wasn't sure how to use the pay system. the - help chat is good especially people with hearing difficulty and can... See more
Company replied
Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... See more
Company replied
Good communication and fixed a fault in a timely manner. I have always been treated courteously by Neil and Elaine even though as a customer I order small volume. Would recommend and have done s... See more
Company details
Written by the company
At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.
Next Day Delivery
On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items.
Delivery is from £15 for Mainland UK.
Contact info
Anchorpoint House, Clashburn Close, KY13 8GD, Kinross, United Kingdom
- 08002944394
- sales@exportaglobal.co.uk
- exportaglobal.co.uk
4.7
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Exporta
Thank you for the brilliant 5-star review. Our product quality is vitally important to us so it's great to hear the items & service met your expectations.
Reply from Exporta
Thank you for your kind 5-star review. It's great to hear you've found our service reliable.
My order has not being received and you…
My order has not being received and you are asking for a review?
21 September 2023
Reply from Exporta
Hello,
Apologies for the review prompt arriving before your order has been received. Our system is automated so we didn't catch that.
Again, apologies for the inconvenience.
Exceptional service
Order my palettes on Monday afternoon and received them today. The delivery driver was so pleasant and helpful which was refreshing in todays day and age. I would highly recommend Exporta. Thanks ⭐️⭐️⭐️⭐️⭐️
20 September 2023
Unprompted review
Reply from Exporta
Thank you for your fantastic five-star review. We're delighted our service met your expectations.
Reply from Exporta
Thank you for the fantastic 5-star review. We're glad you had such a positive experience with our service.
Reply from Exporta
Thank you for the kind 5-star review of your order with Exporta. Delighted to hear you're happy with the order process and delivery service.
Constant unwanted emails.
12 July 2023
Reply from Exporta
Hi Warren,
I'm really sorry to hear about your experience with our email system. After you placed an order on the 13th of July you were put in to our email system to keep you up to date on the latest solutions and products we hoped you might find useful. Just for future reference there is a tick box at checkout where you can control future email contact.
Can I check just so I can make sure all systems are working properly, did you click 'unsubscribe' on any emails from us?
I've permanently removed your email address from our system.
Apologies again,
The Exporta Team
Reply from Exporta
Thank you for the kind 5-star review of your order with Exporta. Delighted to hear you're happy with the product, packaging and delivery service.
Pretty straightforward
Pretty straightforward. Easy to use website and checkout simplified. I would recommend them.
28 June 2023
Reply from Exporta
Thank you for the brilliant 5-star review. Really glad the website worked well for you.
Reply from Exporta
Thank you for your kind 5-star review. We're delighted the service speed met your expectations and you're happy with the product.
Fast ,quick service product top quality
24 June 2023
Reply from Exporta
Thank you for the kind 5-star review. We're delighted you're happy with the product and service from Exporta.
1200x800mm Plastic Euro Pallets
Great product, exactly what I needed - competitively priced, quick order turnaround - immediately put to use.
17 June 2023
Reply from Exporta
Thank you for the fantastic 5-star review. We're glad you had such a positive experience with our service and products.
Professional & responsive
Quick response and thorough follow up.
One of the best customer support experiences I have ever enjoyed !
16 May 2023
Reply from Exporta
Thank you for the fantastic 5-star review and your kind comments. I'll pass them over to our customer service team.
Pallet Collars - as described high quality and does exactly what I need them to
I wasn't totally sure what I was looking for but the website was simple to navigate and the search function was useful. I had a query about how the pallet collars stack as I was buying two different sizes so I used the chat function which was useful and put me through to Damian who was friendly and helpful, he advised on the different ways that the pallet collars can stack so I was confident would do the job I wanted them to. I used the online checkout process which was straightforward making paying for the order easy and letting me double check the delivery address.
The goods were dispatched on time for the next working day delivery which let me get on when I wanted to and I have been really pleased with the pallet collars - arrived as described, high quality and are fit for purpose.
Overall I would recommend Exporta because of their quality products, fast delivery and excellent service - will definitely purchase from them again.
18 May 2023
Unprompted review
Reply from Exporta
Thanks for your fantastic 5-star review, and we're glad you had such a positive experience with our service and products. We'll pass your comments on to the team.
Communication was great
Communication was great, as I had put wrong post code. Good company
9 May 2023
Reply from Exporta
Thank you for the fantastic 5-star review. I'll pass your comments on to our customer service team.
Great personal experience from phone…
Great personal experience from phone call to order confirmation
4 May 2023
Reply from Exporta
Thank you for the fantastic 5-star review. Delighted to hear about your experience with Exporta. I'll pass your kind comments on to our customer service team.
Everything was as I expected.
20 April 2023
Reply from Exporta
Thank you for your kind 5-star review. Glad everything met your expectations.
Great Service and Fast Delivery
It was easy to order items and delivery was super quick.
16 April 2023
Reply from Exporta
Thank you for your kind 5-star review. Great to hear everything was straight forward with your order and the delivery met your expectations.
Monoblock Euro Pallets
Said goods would be here next working day, to find it is going to be another 3 weeks. Have website up to date, if goods are not in stock, offer alternative rather than taking an order then notifying the customer that goods are not available. Especially as you pay when you order.
12 April 2023
Reply from Exporta
Hi Julie, I'm really sorry to hear about your experience, the product shouldn't have been showing as in stock online, we're looking at our process to make sure this doesn't happen again. One of our team will be in touch with a discount code for your next order. Apologies again, the Exporta team.
The goods arrived in time and the…
The goods arrived in time and the packaging was in very good order.
The follow up was unexpected but very welcome and made the experience of shopping with Exporta excellent! Thank you for your care.
26 March 2023
Reply from Exporta
Thank you for the fantastic review and your kind comments. We're delighted the packaging met your expectations and we look forward to working with you again.
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