Expert Electric Services Ltd Reviews 101

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic customer service (spoke and deal with Megan). Quick and excellent job from the electrician-engineer. Since call till the job done took just 3 days. Fully recommend.

Rated 5 out of 5 stars

Excellent ,came on time and was as thorough as possible, report showed some C3 results I have asked for quote to see how much to sort them out maybe sooner rather than later ,thank you

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. I'd been meaning to get this done for the last 5 years but couldn't find anyone to do it as the property was in the middle of the Yorkshire Dales and travelling for mos... See more

Company replied

Rated 5 out of 5 stars

Had an EICR done on my property and response time to completing the test was fantastic very quick The electrical engineer who did the test was professional and polite did not leave any mess and was... See more

Company replied

Company details

  1. Electrical Engineer

Written by the company

Providing you with over 15 years experience in the industry covering all aspects of electrical services; ranging from domestic, commercial and industrial. We are fully qualified and fully insured, so you are sure to be in safe hands! We pride ourselves on giving the highest quality of service for our clients and will continue to keep a professional working relationship throughout. Leave it to the EXPERTS!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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Rated 5 out of 5 stars

Great service and price

Great service and price, Megan and the team were so good. Would recommend

23 September 2025
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you so much for your 5-star review! 🌟 We always strive to provide the best price along with the highest level of service, and it’s wonderful to hear we’ve delivered that for you.

Rated 5 out of 5 stars

Excellent ,came on time and was as…

Excellent ,came on time and was as thorough as possible, report showed some C3 results I have asked for quote to see how much to sort them out maybe sooner rather than later ,thank you

18 September 2025
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you for your great feedback! We’re glad to hear you were happy with our punctuality and thoroughness. We’ll be happy to provide you with a clear quote for the C3 items so you can plan ahead with confidence.

Rated 4 out of 5 stars

EICR test certificate

Had great service, needed an EICR for my house quickly, engineer turned up following week to complete the checks. He was polite, knowledgeable and did a thorough job. He explained his results before leaving.
The EICR certificate was delayed due to emailing problems or they would have got 5 stars. would recommend them and will use them again

19 March 2025
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you for your kind words and recommendation! We’re delighted to hear you found our engineer polite, knowledgeable, and thorough. We’re sorry for the brief delay in emailing your certificate — we’ll work to ensure this doesn’t happen again. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Had an EICR done on my property and…

Had an EICR done on my property and response time to completing the test was fantastic very quick
The electrical engineer who did the test was professional and polite did not leave any mess and was very thorough
Office staff especially polite when de AC ling with enquiries
Would highly recommend and will use again in near future

4 March 2025
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you ever so much for your great review it is much appreciated. I am glad you had such a fantastic experience from start to finish. We pride ourselves on our reliable and wonderful staff members.
Our office staff are very quick and efficient to help and we are very happy to here our engineer ensured to leave the property nice and clean!
Thank you again for your lovely review.

Rated 5 out of 5 stars

AMAZING service

AMAZING service.
We needed an urgent EICR due to a house sale. I emailed on Friday Gavin was round first thing Monday morning! Very professional and friendly manner from all staff to the face to face meet with the electrician Gavin. Cheapest price offer which was told it would be fixed price and it was ! I knew it could take up to 3 days for the certificate to come through however I did ask if it could be sent as urgent and it was sent the exact same day the electrics were checked. AMAZING once again thank you and I'll be using this service again!!

10 March 2025
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you for our wonderful review. We always aim to please and ensure our customers needs are met through speedy and reliable service. We look forward to hearing from you in the not so distant future.

Rated 1 out of 5 stars

I absolutely would not recommend

I absolutely would not recommend. I put my faith in them and got a survey done before buying a property. I’m now facing a £4.5k full rewire which the survey did not pick up. Even if it was just a visual survey, there were clearly issues which should have been highlighted.
To add to the reply below, still no refund. This seems to be in the condition I amend my review.

20 September 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Good morning Claire

I regret that your experience has not met your expectations. I have carefully reviewed your email, as well as the engineer's notes and report. It appears that this job was a key collection, and since no one was present at the property, we were only able to conduct a visual inspection of the consumer unit.

I have spoken with our engineer, who mentioned that there was an enclosure around the consumer unit, which limited our findings. We are not permitted to remove any fixtures or fittings without the presence of someone who can grant us permission.

John, our engineer, clearly stated in his report that we could not obtain full readings. We strive to inform customers in their booking confirmations, which are sent out prior to the appointment, that full access to the consumer unit is required. Additionally, when conducting an EICR, a minimum of 20% of the property's accessories are visually and operationally assessed.

However, I acknowledge your dissatisfaction, and as a gesture of goodwill, we will refund 50% of the EICR fee.

Warm regards,

Mathew
Director
Expert Electric Services

Rated 5 out of 5 stars

Great service!!!!!

28 October 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Good afternoon,

Thank you very much for your review, we are thrilled you are happy with our service and we hope to work with you again in the near future.

Kind regards,
EES Team

Rated 5 out of 5 stars

responsive, quick, and professional service.

I got in touch with EES for an EICR report for my buy to let flat. They arranged everything themselves and completed the report very quickly. Always available when I needed to speak to a representative. All in all, very nice and responsive, quick, and professional service. Would recommend !

17 October 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Good afternoon,

We thank you so much for your excellent review, we love nothing more than customer satisfaction and we are glad we made this process as smooth as possible for you.

Kind regards,
EES Team

Rated 5 out of 5 stars

Great service

Great service, polite staff

7 June 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you very much for your positive feedback.

Rated 5 out of 5 stars

Excellent Electricians!

A superb service with excellent customer support. I cannot fault their work and professionalism. Thank you!

6 June 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you for taking the time to leave us a 5 star review. We always take pride with our work and are delighted with your feedback!

Rated 5 out of 5 stars

Great service and competitively priced

Great service, quick and easy to book and flexible when I had to re-arrange. Competitively priced and completed quickly. Will definitely be using again.

25 May 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Good Morning, thank you for our 5 star review. We are very pleased to hear about your positive experience!

Rated 5 out of 5 stars

Electrical installation condition report

The company came up on an internet search I was looking for an electrical contractor to carry out a three-year electrical check on my residential park home lodge.

When I made contact I was pleasantly surprised how quick and easy it was dealing with this company.

The engineer Gavin arrived two days after my first contact with the company he was very professional and easy to talk to.

The electrical report came through as promised within two days and was comprehensive.

This company was as professional as you could wish for in how it conducts its business and I would have no hesitation in recommending them.

9 May 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Good afternoon Mr Oliver, thank you for your great review! We pride ourselves on professionalism and the ability to carry out jobs with a small time frame!

Rated 5 out of 5 stars

Very Pleased

-Pleasant, helpful guy who did a quick but thorough job,
very professional.

9 April 2024
Unprompted review
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Reply from Expert Electric Services Ltd

We are very pleased to hear about your positive experience with us. Thank you for taking time to leave you review, we'll be sure to pass this onto our engineer that carried out your work!

Rated 5 out of 5 stars

Absolutely brilliant service.

Absolutely brilliant service.
I'd been meaning to get this done for the last 5 years but couldn't find anyone to do it as the property was in the middle of the Yorkshire Dales and travelling for most electricians qualified to do this doubled the cost at least.
Somehow stumbled across EES Ltd and they were so helpful, from the office contact to the electrical tester, everyone was just brilliant and did just what was promised, keeping me informed every step of the way. Would definitely recommend. Thank you

14 March 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Good afternoon,

Thank you very much for leaving us a 5* review! We are very pleased that you are happy with our services and appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Made an enquiry and the price given was…

Made an enquiry and the price given was the amount paid, no extra charges, was in communication with the office staff throughout and the attending engineer was very informative. Report was emailed over way within timescale. Excellent service from Expert Electric Services. :)

5 February 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Hi Samanta

Thank you very much for your kind review.

Rated 5 out of 5 stars

great service

it was very easy to place an order and the price was very competitive i bought a bathroom extract fan as a like for like replacement and installing it was easy i had regular emails from the company and offers for any help this was very reassuring i would recommend this company and will probably use them again.

30 January 2024
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Many thanks for leaving us your 5* review, we are very happy all works were carried out within the given time frame and you received regular correspondence.

Rated 5 out of 5 stars

Easy EICR

I was able to get an EICR booked in quickly and easily. They also offered the lowest price out of all the quotes I received.

The communication and service provided was great at every step of the process. The engineer attended promptly and carried out his checks without issue and I received my report after making payment.

Would definitely recommend!

19 January 2024
Unprompted review
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Reply from Expert Electric Services Ltd

Thank you for leaving your review, we are very happy you are content with our services!

Rated 5 out of 5 stars

Amazing

Amazing, almost old fashioned service, rare these days. The lady I dealt with by e-mail was excellent, very patient, and the young man who did the work was also A1. All in all a brilliant firm. Thanks.

19 October 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Pam,

We really appreciate you leaving your review, we are glad to have exceeded expectations and hope to work with you again in the future.

Kind regards
EES Team

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