Update: 2 months on and now having requested a refund and being told 3 times it would be sent, I have proceeded legal action. Be aware that High Spec Tech is the same company and now a rash of revi... See more
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We bought a refurbished gaming PC for our 13 your old son. Jo was extremely knowledgeable and helpful, guiding us towards the right machine which is comfortably good enough without breaking the bank,... See more
Excellent customer service, especially after the sale! I bought a PC for my son during lockdown. Was a little wary about the purchase as I’m not particularly technically savvy. Any query has been deal... See more
Company replied
Ordered the twin screen gaming pc bundle in October for Christmas for my 14 year old son. Wanted to wait a while until I left a review to make sure everything worked as expected. Order arrived very qu... See more
Company details
Written by the company
Default Description
Contact info
Unit 2 Alderley Edge Business Centre Alderley Road Chelford , SK11 9AP, Cheshire, United Kingdom
- 0800 2600688
- https://www.expertec.co.uk/
- expertec.co.uk
Technical advice for the techy clueless…
Having purchased a gaming system for our daughter we were left a little lost as to the set up and why it wasn’t working properly but Jo was concise and understood exactly what we were doing wrong and walked us through it, in a manner that we useless techy people could understand.
Very impressed with the service and advice.
Great from start to finish
Great from start to finish, even when I had a bit of a stupid moment they responded swiftly and resolved my issue! Great team, service, support and products!
Gaming pc
I would definitely buy a gaming pc from here my sons broke phoned them up fixed it wasn’t any problems staff lovely first class service
Great PC all together
Currently awaiting the arrival for my gaming PC, it was cheap and the service wasnt as bad as reviews suggest (for me at least). I really sympathise with the team as COVID is a hard time for everyone and they are trying their best. In a call to the company to check some details we couldn't do over live chat, the person who answered did it quickly and helped out with our issue, and the live chat went great! Would totally reccomend and I will update when I receive the PC!
Edit (12/11/21): I received the PC within a few days, I've had it for just over a week and it seems to work perfectly, with minimal to no issues, would totally reccomend and am now updating my rating to 5 stars instead of 4!
This is the one review you need
This is the one review you need. The company sends the package quickly and is packaged well. Their customer service is excellent as well. Jo is very clear with responses and answers quickly. They are very patient and deal with situations maturely. The prices are great for the quality you get, and are perfect if you are beginning to dwell into gaming but don’t know where to start. Great value and great products. Returns are smooth and the process is clear and easy to understand. Could not recommend more.
Great gaming pc bundle and after care…
Great gaming pc bundle and after care provided by Jo
Following a problem with the computer…
Following a problem with the computer that I purchased from them, their after sales support was great and they solved the issue.
Great customer service
Ordered a gaming pc for my son's birthday. Connected it while he was at school with the intention of surprising him when he got home. Unfortunately the monitor was not picking up the signal, contacted Expertec and within ten minutes had an email requesting pictures. Ten mins after that they were able to diagnose the problem and have it working perfectly. Great customer service, speedy delivery. Expecting one very happy boy once school is finished today. Thank you Expertec. I have previously ordered a gaming pc for my eldest child without any issues and have recommended them to two of his friends. One of which has also purchased a gaming pc from them. Couldn't recommend them high enough.
Fantastic communication and advise
Fantastic communication and advise. One very happy daughter!
Best deal around
The computer arrived on time at a good price and set up was ok. so very happy . I would recommend HST aqs a very good reliable company ,
Gaming PC bundle
Ordered a gaming pc bundle for my son's Birthday. I used the chat facility and chatted with Jo a few times who was so helpful, I can safely say they are a pleasure to deal with. The pc arrived well within the 10 day window and it is safe to say my son is over the moon with it! I will definitely use this company again and would recommend to anyone looking to buy a pc 🙂 Thanks Expertec!
Hey GUYS i i placed an order with this…
Hey GUYS i i placed an order with this company for a computer i had not purchase from them before. as soon as my order was complete they acknowledged my order via email and kept me up to speed on the progress of my order. when my order arrived is was as i expected good quality, you could tell great care and workmanship was put into my product. i take my hat off to the company very professional and come recommended.
Very good arrived 5 day early all in…
Very good arrived 5 day early all in excellent condition.
My go-to store for refurbished PCs
My go-to store for refurbished PCs. Have been using them for a number of years and keep coming back so that must say something
Arrived much sooner than expected
Arrived much sooner than expected. Excellent service. Cannot review the product as not yet set up.
Computer was exactly as ordered and…
Computer was exactly as ordered and sent in good time. Thanks
Amazing service great prices
Amazing service great prices
Ordered a computer and was with me within 2 days, when I opened it there was a cable missing and I rang them and they posted me a replacement out straight away
Helpful staff and will definitely use again
Purchased a gaming PC for my son
Purchased a gaming PC for my son. Great service and fast helpful advice.
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