JUICER NOT POSSIBLE TO ASSEMBLE
From the photos and video that I was sending to the EXPERTCHOIX5 since November 2025, we can see there is a persistent gap between the front outlet assembly and the main juicing chamber. The parts are reaching a hard stop before fully seating. This is consistent with one of several possibilities: • a dimensional mismatch between molded plastic parts; • an incorrectly manufactured auger/screw component; • a shaft length issue; • an internal locating feature that is preventing full insertion; • or a mismatch between parts from different production batches. My photos are not showing a casual assembly attempt. They appear to document a very specific mechanical interference point. The fact that: • I photographed the gap, • sent the images in November 2025, • later provided video evidence, • and EXPERTCHOIX apparently never responded with a technical explanation, is significant. If I were the seller, my response would have been one of the following: "The auger is reversed." or "Part A must be inserted before Part B." or "The locking marks are misaligned." or "We have identified a manufacturing defect and will replace the unit." Instead, EXPERTCHOIX5 prolonged any solution to achieve the six-month deadline rather than explaining the mechanical issue.
VERY BAD EXPERIENCE!!! I STAYED WITH THE PRODUCT THAT IS NOT POSSIBLE TO USE AT ALL.