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Experiencegift Reviews 

493
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast response times and deeply helpful assistance provided by the support team when resolving booking issues. People truly appreciate the smooth and efficient process when purchasing digital gifts online and sorting out everyday inquiries. Some reviewers were not happy with the lack of flexibility and customer support when trying to use specific vouchers or resolve unusual booking problems. A few individuals experienced severe difficulties getting adequate assistance or reasonable extensions for expired gift options and travel connections. Consumers also mentioned that communication could feel rigid during difficult circumstances regarding cancellations.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and helpful agents... See more

Response time

Consumers find response time to be positive, frequently highlighting fast and efficient support. Many... See more

Website

Users describe ambiguous interactions with website, noting that the online purchasing process is very easy,... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction and calling the options... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... See more

Company replied

Rated 5 out of 5 stars

The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... See more

Company replied

Rated 5 out of 5 stars

Great experience with customer services. Was querying when I'd receive voucher and as we were emailing it arrived in post. They offered to re-send and also sent e-voucher in case I needed asap.

Company replied

Rated 5 out of 5 stars

By mistake, I booked a flight from Mumbai to Melbourne on the wrong day. Kostas was very helpful in assisting me to cancel the booking promptly. I then rebooked my flight correctly with no problem!... See more

Company replied


Company details

  1. Gift Shop
  2. also in
  3. Airline Ticket Agency
  4. Hotel
  5. Train Ticket Agency
  6. Travel Agency

About Experiencegift

Written by the company

🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories

Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.

✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide

The best travel gift cards worldwide

Written by the company

No expiry date for gift cards sold after 1 June 2026
Enough time to decide where to go
Worldwide shipping
& Instand delivery for digital gifts
Personalize your gift cards
Add a photo and a message
Unbeatable choice
We offer thousands of gift experiences worldwide

We believe in experiences over things

And so should you!

Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and no expiry date, it’s the perfect gift for creating lasting memories, anytime, anywhere.

Contact info

Need the perfect gift? 🎁

This year, gift experiences with a flexible travel gift to remember!

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(493)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience and customer…

Excellent experience and customer service! Athanasios was the best!! Will definitely use Experience Gift again.
🌟🌟🌟🌟🌟

18 August 2026
Experiencegift logo

Reply from Experiencegift

Hi Mo,

It means a lot to hear that Athanasios provided you with such great support!!

Thank you for your kind feedback—it will make his day!

Kind regards,
Maria_D
Experiencegift Team

Rated 1 out of 5 stars

Dishonest organization that…

Dishonest organization that intentionally looks to have gift cards expire.

Does not adhere to federal laws pertaining to gift card expiration clauses.

Avoid like the plague

21 August 2026
Unprompted review
Experiencegift logo

Reply from Experiencegift

Dear Connor,

Thank you for your feedback.

We want to be clear that gift card validity periods are communicated transparently at the time of purchase. We do not obscure expiration dates — it is simply never our preference for a voucher to go unused.

Your case was reviewed thoroughly by our team and management, and our position has been confirmed. I will reach out to you directly to provide further information and address your concerns in more detail.

Kind regards,
Michail
Experiencegift Team

Rated 5 out of 5 stars

Anna

Very good, great present.

13 August 2026
Experiencegift logo

Reply from Experiencegift

Dear Anna,

We are so happy to hear that you enjoyed your gift card!

We truly appreciate your wonderful feedback.

Kind regards,
Maria_D
Experiencegift Team

Rated 5 out of 5 stars

Very easy to buy a card on the website!

Very easy to buy a card on the website!
My friend will love it for sure

24 July 2026
Experiencegift logo

Reply from Experiencegift

Hi Andrea,

We're so glad to hear that you found our website easy to use, and we truly hope it brings your friend wonderful experiences!

Kind regards,
Maria_D
Experiencegift Team

Rated 5 out of 5 stars

Great gift option

Great gift option

13 July 2026
Experiencegift logo

Reply from Experiencegift

Dear Whistler,

Thank you for your positive review!

We appreciate that you found Experiencegift to be a great option and we hope that you will choose us again in the future!

Kind regards,
Nikos_K
Experiencegift Team

Rated 1 out of 5 stars

Awful

Awful. Compare their prices to booking.com it’s like double, then customer service is potentially the worst I’ve ever dealt with

1 July 2026
Unprompted review
Experiencegift logo

Reply from Experiencegift

Dear Christian,

Thank you for sharing your review.

Regarding your price concerns, our Hotelgift website always offers the best possible rate based on the availability and price that each property has agreed to share with our booking supplier.

I can understand that you expected a faster handling for the refund request related to a past reservation. I kindly wish to clarify that we promptly returned the approved amount back to your original payment method, as soon we received authorization from the hotel to do so.

To resolve any other questions you may have, I will reach out to you with a new email following up to the previous correspondence made with our team.

Kind Regards
Nikos_K
Experiencegift Team

Rated 5 out of 5 stars

Best customer service ever

Best customer service ever! Thanks guys

12 June 2026
Experiencegift logo

Reply from Experiencegift

Dear Mark,

Thank you for sharing this review!

We are delighted to hear that our team offered you the best customer service experience.

Your feedback is appreciated and we remain available to help you again!

Kind Regards,
Nikos_K
Experiencegift Team

Rated 5 out of 5 stars

cool

very good...

8 June 2026
Experiencegift logo

Reply from Experiencegift

Hi Aaron,

Thank you for your feedback!

We’re glad to hear you enjoyed the experience and found everything to your liking. It’s great to know it left a positive impression overall.

We truly appreciate you choosing Experiencegift!

Kind regards,
Vaggelis
Experiencegift Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had an issue, emailed them and it was sorted within 3 or 4 hours!

Amazing.

30 May 2026
Experiencegift logo

Reply from Experiencegift

Hi Cli,

Thank you for your 5* review.

It’s great to know the issue was resolved quickly and that the support team could assist you within just a few hours. Fast and reliable help is exactly what we aim to deliver.

Wishing you a very nice day!

Kind regards,
Vaggelis
Experiencegift Team

Rated 5 out of 5 stars

Great purchasing experience and website…

Great purchasing experience and website is elegant and clear. Customer service is fast and really available. Only thing, that’s a pity I could not buy another flight because ora was not made available by the airline company.

2 April 2026
Experiencegift logo

Reply from Experiencegift

Hello Giulia,

Thank you for your wonderful review!

We're delighted to hear that you had a great purchasing experience and that you found the website elegant and clear. It's also great to know that our customer service team was fast and available when you needed assistance.

We appreciate your support.

Kind regards,
Nikolas
Experiencegift Team

Rated 4 out of 5 stars

The website was easy to use

The website was easy to use, the accommodation options plentiful, and the booking process straightforward, with immediate confirmation.
I was a bit concerned about the no-cancellation policy.

2 April 2026
Experiencegift logo

Reply from Experiencegift

Dear James,

Thank you for your kind review!

We’re glad to hear that you found the website easy to use and the booking process straightforward, and that you appreciated the wide range of accommodation options and the immediate confirmation.

We understand that the no-cancellation policy can raise some concerns. Our goal is always to offer the best possible rates, and in some cases these are linked to specific booking conditions set by the accommodation providers.

We hope you have a wonderful stay and look forward to assisting you again in the future!

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

My question was answered in minutes

My question was answered in minutes! So quick and very nice!

29 March 2026
Experiencegift logo

Reply from Experiencegift

Dear Customer,

Thank you for your feedback!

We’re thrilled to hear your question was answered quickly and that you had a positive experience with our team.

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

Great range of airlines to chose from

Great range of airlines to chose from. Efficient online purchasing process.

22 March 2026
Experiencegift logo

Reply from Experiencegift

Dear Customer,

Thank you for your feedback!

We’re glad you enjoyed the wide range of airlines and found our online purchasing process efficient.

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

Great customer service

Great customer service

30 March 2026
Experiencegift logo

Reply from Experiencegift

Hello Veronica,

Thank you for your feedback!

We’re glad you had a great experience with our customer service.

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

Cool Experience

I was offered a 30EUR Gift Coupoun from my place of work and it turned out to be one of the best gifts ever! Made my booking super easy. I highly recommend!

30 March 2026
Experiencegift logo

Reply from Experiencegift

Hello Sanjana,

Thank you for sharing your experience!

We’re thrilled to hear that your gift coupon made your booking easy and enjoyable.

Your recommendation means a lot to us!

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

From the very beginning

From the very beginning, your team was responsive, professional, and genuinely helpful. My inquiry was handled quickly and with great attention to detail, which made the entire process smooth and stress-free. It’s clear that you truly care about your customers and are committed to providing a high level of service.

Thank you for your patience, clear communication, and willingness to go the extra mile. It made a big difference, and I will definitely recommend Flightgift to others because of this positive experience.

Keep up the great work!

30 March 2026
Experiencegift logo

Reply from Experiencegift

Hello Julita,

Thank you for your feedback!

We’re thrilled to hear that our team could make the process smooth, stress-free, and attentive to your needs.

Your recommendation means a lot to us, and we’re delighted that our efforts made a difference.

We look forward to assisting you again in the future!

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

Wonderful service and very helpful…

Wonderful service and very helpful custermer service. I will use them anytime
Dorte

28 March 2026
Experiencegift logo

Reply from Experiencegift

Hello Dorte,

Thank you for your kind words.

We’re delighted to hear you had a wonderful experience and found our customer service helpful.

We look forward to assisting you again anytime!

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

Great service!

Great service!! Thank you!

27 March 2026
Experiencegift logo

Reply from Experiencegift

Dear Customer,

Thank you so much for your kind words!

We’re thrilled you had a great experience with our service.

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

Very easy to buy airline tickets for…

Very easy to buy airline tickets for whatever destinatio n you have in mind.

16 March 2026
Experiencegift logo

Reply from Experiencegift

Hello Kylee,

Thank you for your feedback!

We’re glad to hear that buying airline tickets was easy and convenient for your travel plans.

Kind regards,
Nikolas
Experiencegift Team

Rated 5 out of 5 stars

Very helpful

Very helpful

20 March 2026
Experiencegift logo

Reply from Experiencegift

Hello Sam,

Thank you for your feedback!

We’re glad we could be helpful.

Kind regards,
Nikolas
Experiencegift Team

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