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Expansion Capital Group Reviews 

1,739
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly professional, helpful staff, making the process straightforward and easy. Many people highlight the efficiency and speed, often receiving funds quickly, which greatly assists their business needs. Clear communication and a seamless user experience are frequently noted as outstanding. However, some customers also noted dissatisfaction with payment terms, experiencing delays in receiving funds, a lack of flexibility in repayment schedules, and issues with account management such as unexpected payment adjustments and persistent calls about past-due amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

Consumers find staff to be positive, often describing them as helpful, understanding, and professional. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers report positive experiences, highlighting the process as easy, quick, and efficient, often leading... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick funding and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to another company for two days and signed 2 contracts just for the loan to fall thru. I spoke to Jake 3-4 time over 2 hours and was approved for the amount that I needed, despite my credit hi... See more

Company replied

Rated 5 out of 5 stars

EASY PROCESS everyone we spoke to was super helpful. Since we have been working with them previously it was as simple as handing over 3 months of bank statements and within the agreed approval we w... See more

Company replied

Rated 5 out of 5 stars

I have used other companies in the past. Expansion Capital's team is the best n the business. They were courteous and professional while maintaining a personal touch. The application process was se... See more

Rated 5 out of 5 stars

Outstanding service in every respect. We had an emergency cash flow situation at our business and thanks to you, filled out the paperwork and the money was in the account the next day. I am very impre... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Expansion Capital Group (ECG) is a leading provider of working capital solutions designed to help small businesses grow, thrive, and succeed. Since 2013, ECG has proudly supported over 35,000 small business owners across the United States by providing fast, flexible, and transparent funding options.

Business Loans from Expansion Capital Group

Written by the company

Get the funds you need to grow your business in minutes!
Expansion Capital Group provides business owners working capital financing using a 3–12 month term finance product which helps business owners expand and grow their businesses. Our products are fast and let you take advantage of those opportunities that just can't wait for a traditional bank loan.
Call us at (877) 204-9203
Our customers may come from different backgrounds, but they all have one thing in common—they need some help to keep expanding and growing. We've been successfully serving businesses and have developed the technology and systems to quickly evaluate your business. Go ahead and take the first step by applying with us. You'll then get a dedicated business banker that is ready to listen and help. You might be surprised at how much capital you could be tapping into.

Contact info

Promotion box for Expansion Capital Group

Funding What's Next.

Fast Capital. Made Possible.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,739)

449 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless experience

Seamless experience

9 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Thank you for the kind words, Cathy! We're glad to hear you had a smooth experience with us.

Rated 5 out of 5 stars

They were very understanding very…

They were very understanding very thorough and got my money next business day. Thank you guys so much!

9 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Thank you for the kind words, Kayra! We're glad to hear you had a positive experience with us and appreciate you sharing your feedback.

Rated 5 out of 5 stars

The enjoy working with Expansion…

The enjoy working with Expansion Capital Group

4 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you enjoy working with us, Joel! We appreciate you sharing your positive experience and look forward to continuing to support you.

Rated 5 out of 5 stars

Chad is accommodating and always…

Chad is accommodating and always provides quick access and the best offer.

13 June 2026
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Reply from Expansion Capital Group

Pleased to know you had a positive experience with Chad and found our services helpful. Thank you for the kind words, Peter!

Rated 5 out of 5 stars

Your response was quick

Your response was quick, and the rate is fair.

13 June 2026
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Reply from Expansion Capital Group

Thank you for the kind words, Belle. We appreciate you sharing your experience and are glad to hear you found our service prompt and fair.

Rated 5 out of 5 stars

Straight forward process.

Vey simple process from start to finish.

5 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you found the process straightforward, Alan. Thank you for the kind words and for choosing us to assist you!

Rated 5 out of 5 stars

They will assist you with your business needs

It was friendly and professional

12 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience with us, Markesh. We appreciate you sharing your thoughts and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Great and fast

Great and fast

5 June 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience! We appreciate you sharing your feedback and look forward to continuing to support your needs.

Rated 4 out of 5 stars

They do not take in consideration of…

They do not take in consideration of previous experience from customers when re-evaluating for another cash out.

10 June 2026
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Reply from Expansion Capital Group

Thank you for the kind words, Engreck. We appreciate you sharing your thoughts, as they help us continue to improve our services.

Rated 5 out of 5 stars

You guys were great and Brady did well

You guys were great and Brady did well

4 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience, Antonious! Thank you for the kind words about Brady and our team; we truly appreciate your support.

Rated 5 out of 5 stars

The fast service

The fast service

4 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Thank you for the kind words, Jorge. We're pleased to know that you appreciated our quick service!

Rated 5 out of 5 stars

Very capable and quick results.

Very capable and quick results.
Henry and his team were great...

11 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had such a positive experience, Paul. We appreciate you sharing your kind words about Henry and the team!

Rated 5 out of 5 stars

Satisfactory

Very satisfied

4 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you're so pleased, Markilo! We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Simply Excellent....

Very professional. Very responsive and proactive. A pleasure to work with.

10 June 2026
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Reply from Expansion Capital Group

Glad to hear you had such a positive experience, James! We appreciate you sharing your thoughts and look forward to continuing to support you.

Rated 5 out of 5 stars

Made it a very personable experience…

Made it a very personable experience and worked closely with me to come up with solutions and hopefully a long partnership.

10 June 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience, Jacob! We appreciate you sharing your thoughts and look forward to continuing our partnership.

Rated 4 out of 5 stars

They were great to work with except…

They were great to work with except after the original offer... the offers kept getting lowered. Not totally their fault. The staff was super helpful. It was a very easy paperwork process.

12 May 2026
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Reply from Expansion Capital Group

Thank you for the kind words, Aaron. We appreciate you sharing your experience and are glad to hear that our staff was helpful and the process was easy for you.

Rated 5 out of 5 stars

Tyson Elwood has the best customer…

Tyson Elwood has the best customer service! He made sure the entire process flawless. Same day funding, you can beat the experience.

2 June 2026
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Reply from Expansion Capital Group

Thank you for the kind words, Sinyale! We appreciate you sharing your experience and are glad to hear that Tyson provided you with exceptional service.

Rated 5 out of 5 stars

Experience was great csr was a…

Experience was great csr was a knowledgeable and to the point, thank you very much for giving me the opportunity to start building business credit. Thank you.

2 June 2026
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Reply from Expansion Capital Group

Pleased to know you had a positive experience with our team and found the information helpful. Thank you for the kind words, and we look forward to supporting your journey in building business credit!

Rated 1 out of 5 stars

Unprofessionalism

Unprofessionalism, predator lending, false advertisement

16 May 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Thank you for sharing your concerns. We understand your frustration regarding the day on which scheduled remittances are drawn versus the day they appear in your business account. As outlined in the agreement, remittances are drawn on Fridays. Depending on processing times, they may not appear in the account until the following business day. To address your concern, we are willing to modify the day on which your remittances are drawn. Please contact our Merchant Support Manager, who will be happy to assist you.

Rated 1 out of 5 stars

Victim of administrative neglect and greed

I am a single, divorced mother and this company put a lien on my AirBNB business due to a faulted loan from my ex who has not been associated with it or paid from it in over a year. Mistakes happen, I was grateful for the communication and acknowledgement at first. I sent all evidence, and they said it would be sent to their legal. Sara Schauer, the Support Manager, has since dropped off of communication via phone and email and has been ignoring me for weeks. Rather than continue to let this loan get paid off and them benefit, I have been forced to close my business and am at risk of losing my home due to their lack of communication and a lein inaccurately placed on me for a loan I did not ever know about nor was associated with. Staff, service, and stealing - all reasons I would not recommend.

11 June 2026
Unprompted review
Expansion Capital Group logo

Reply from Expansion Capital Group

Hi Alyssa, thank you for taking the time to share your experience and bring this to our attention. We're glad we've been able to reconnect and continue working with you regarding your concerns. If you feel your recent experience better reflects our efforts, we'd appreciate you considering updating your review.

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