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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their delicious taste and the wide variety available. Many people appreciate the opportunity to try new and unique snacks, often noting that items arrive well-packaged and undamaged. Reviewers frequently mention fast shipping and accurate orders, with many expressing satisfaction with the overall service and the inclusion of extra treats. However, some customers also noted issues with delivery, including late arrivals, melted items, or packages being left in unattended locations. A few people reported receiving incorrect or expired products, and some were dissatisfied with missing items in their orders. There were also mentions of higher prices and longer shipping times compared to other sellers.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the quick delivery and the good... See more

Delivery service

Consumers find delivery service to be ambiguous. Many customers praise the fast shipping, quick delivery, and... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise quick delivery,... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers praised the good taste of snacks and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My items arrived in a timely manner and the products were well sealed with no damage. Each item presented a wonderful experience of flavor to all of my family members.

Rated 4 out of 5 stars

To see what some unique snacks would taste like, I ordered a subscription box full of all kinds of unique snacks. Most were really good; there were a few unusual or different tasting snacks that didn'... See more

Rated 5 out of 5 stars

What made my experience great was the expected delivery time process. The products was delivered right on time. What the company is doing great is producing good tasting snacks.

Company replied


Company details

  1. Online Food Ordering Service

Written by the company

At Exotic Snacks Company, we are passionate about bringing you the best selection of exotic snacks from around the world. As a trusted provider of unique and hard-to-find snacks, we strive to deliver an exceptional snacking experience to our valued customers. With our extensive range of products, you can explore flavors and tastes that are not commonly found in your local stores. We carefully curate our collection, ensuring that each snack meets our high standards of quality, flavor, and authenticity. Customer satisfaction is at the heart of our business. We take pride in providing excellent customer service and fast shipping, ensuring that your orders are delivered promptly and in perfect condition. We believe that snacking should be a joyous experience, and we are committed to making your snacking journey exciting and delightful. Whether you're looking to discover new flavors, satisfy your cravings, or share unique snacks with friends and family, we've got you covered. Join us on this delicious adventure and experience the world of exotic snacks like never before. Thank you for choosing Exotic Snacks Company. We appreciate your trust and look forward to serving you with exceptional snacks and outstanding service.


Contact info

4.0

Great

TrustScore 4 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Enjoyed the snacks

Enjoyed the snacks! Very good and didn't take long to arrive!

17 September 2024
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Reply from Exoticsnacks

Thank you for your positive feedback! We’re glad to hear that you enjoyed the snacks and that they arrived promptly. If you have any favorites or need assistance with your next order, feel free to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Everything was super good one of the…

Everything was super good one of the chip bags was exploded and had a lot throughout the box but we still were able to eat most of it super good!

10 September 2024
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Reply from Exoticsnacks

Thank you for your feedback! We’re thrilled to hear that you enjoyed the snacks. We apologize for the inconvenience with the exploded chip bag and any mess it caused, but we’re glad you were still able to enjoy most of it. Your satisfaction is important to us, and we appreciate your understanding. If you have any further concerns or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

29 bags of chips

I ordered 29 bags of chips and all of them were correct. One bag had busted during transport, but I can’t fault them for that. They had also given me a bag they had previously refunded and taken off my order due to being out of stock, so it was a nice little surprise

9 September 2024
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Reply from Exoticsnacks

Thank you for your thoughtful review! We’re glad to hear that your order of 29 bags of chips was accurate and that you received a surprise bag as well. We apologize for the one bag that got damaged during transport; unfortunately, some things are beyond our control. Your understanding means a lot to us, and we appreciate your support. If you have any more snack cravings or need assistance with future orders, feel free to reach out. We look forward to serving you again!​⬤

Rated 5 out of 5 stars

Snacks were fantastic

Snacks were fantastic… except for the grilled seaweed. All the stars for these guys

5 September 2024
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Reply from Exoticsnacks

Thank you for your feedback! We’re thrilled to hear that you loved the snacks, even if the grilled seaweed wasn’t to your taste. We appreciate your support and understanding. If you ever have specific preferences or want to explore more delicious options, feel free to reach out. We look forward to serving you again!​⬤

Rated 5 out of 5 stars

The best thing since poutine

Everybody loved the chips. People went Gaga for them and even ran to get more from the break room like Black Friday shoppers in a mad dash. People all agreed that these chips were the best they’ve had and wanted more

2 September 2024
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Reply from Exoticsnacks

Thank you for sharing such an enthusiastic review! We’re thrilled to hear that everyone loved the chips and that they caused such a fun frenzy in the break room! It’s fantastic to know that our chips made such a great impression. We appreciate your support and can’t wait to help you restock for the next snack attack! If you need anything else, just let us know!

Rated 5 out of 5 stars

Great products

Great products and fast delivery

20 August 2024
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Reply from Exoticsnacks

Thank you for your positive feedback! We’re delighted to hear that you were pleased with our products and the fast delivery. Your satisfaction is our priority, and we look forward to serving you again soon! If you have any questions or need assistance, feel free to reach out.

Rated 5 out of 5 stars

Thanx

Everything was good

29 August 2024
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Reply from Exoticsnacks

Thank you for your feedback! We’re glad to hear that everything met your expectations. If you have any specific favorites or if there’s anything else we can assist you with, feel free to let us know. We look forward to serving you again!

Rated 4 out of 5 stars

As expected

As expected! And arrived earlier than said!

29 August 2024
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Reply from Exoticsnacks

Thank you for your kind words! We’re thrilled to hear that your order arrived earlier than expected and met your expectations. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Quick shipping and items were as described ! Will order again !

27 August 2024
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Reply from Exoticsnacks

Thank you so much for the great review! We’re delighted to hear that you were pleased with the quick shipping and the items you received. We look forward to your next order!

Rated 1 out of 5 stars

My order was expired.

27 August 2024
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Reply from Exoticsnacks

We apologize for the inconvenience with your order. We have reached out to you with the information we received and resolved the issue by issuing a refund. We’re sorry for the mistake; some expired items were inadvertently mixed with our inventory. Your feedback helps us improve, and we appreciate your understanding as we work to ensure this doesn’t happen again. If you have any more questions or concerns, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Only 4 very expensive

Only 4 very expensive

20 August 2024
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Reply from Exoticsnacks

Thank you for your feedback. We understand that the pricing for the Extra Large Hot & Spicy Instant Ramen – Mukbang Challenge Edition, 365g may seem high. Please note that this product includes four individual noodles within the container, which is specified in the product description. We strive to offer competitive pricing, but there are various factors, including market conditions and additional costs, that influence our prices. We appreciate your understanding and hope you’ll continue to explore our other offerings.

Rated 2 out of 5 stars

A few of the pieces in the pack I…

A few of the pieces in the pack I ordered were deformed and looked very disgusting, threw them away

6 August 2024
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Reply from Exoticsnacks

Thank you for your feedback, and we apologize for the issue you encountered with the Bubs Wild Strawberry & Pomegranate Ovals Swedish Candy. We understand your concern about the deformed pieces. This product is prepackaged using a machine, which sometimes can result in inconsistencies. We will take your feedback into consideration to improve our quality control. We appreciate you bringing this to our attention and hope to serve you better in the future.

Rated 5 out of 5 stars

Great selection and super fast shipping!

Wow I bought a huge selection of chips and they came perfectly packed and arrived very fast. No damage whatsoever, I will definitely order from this site again!

14 August 2024
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Reply from Exoticsnacks

Thank you for the fantastic feedback! We’re thrilled to hear that you enjoyed our selection and that your order arrived in perfect condition. We look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. My order was lost at the usps and the were kind enough to make me a whole new order expedited as well. Great company! 5 stars for sure

1 August 2024
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Reply from Exoticsnacks

Thank you for the wonderful review! We’re so glad we could resolve the issue for you and get your order to you quickly. Your satisfaction is our top priority, and we truly appreciate your support and kind words. Looking forward to serving you again!

Rated 5 out of 5 stars

AWESOME

This was a great expirence

11 August 2024
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Reply from Exoticsnacks

Thank you for the awesome feedback! We’re thrilled to hear you had a great experience. If you ever need anything else, feel free to reach out.

Rated 5 out of 5 stars

Chips

So glad I found this site. I love these chips and they were gone from everywhere. Thank you! I will order again.

6 August 2024
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Reply from Exoticsnacks

Thank you for your kind words! We’re thrilled you found what you were looking for and that you love the chips. We’re excited to have you back for your next order!

Rated 5 out of 5 stars

they got very good snacks that probably…

they got very good snacks that probably some other sites don’t have !!

23 July 2024
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Reply from Exoticsnacks

Thank you for noticing! We’re glad you’re enjoying our unique selection of snacks. We strive to offer a range of products that you might not find elsewhere. We look forward to serving you again!

Rated 5 out of 5 stars

Pleasantly surprised…

Chips came in quicker than initially disclosed. Package handled with care and packaged well. Website was easy to use.

2 August 2024
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Reply from Exoticsnacks

Thank you for your feedback! We’re thrilled to hear that your chips arrived sooner than expected and that you were pleased with the packaging and ease of our website. We look forward to your next order!​⬤

Rated 5 out of 5 stars

All of the snacks look really good and…

All of the snacks look really good and I am so excited to try them! I got the chip pack and one of the snack packs. The variety looks awesome and can not wait to try everything i got.

29 July 2024
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Reply from Exoticsnacks

Thank you for your enthusiasm! We’re excited for you to try all the snacks and hope you love the variety as much as we do. Enjoy your treats and feel free to let us know which ones are your favorites!

Rated 5 out of 5 stars

Amazing so yummy

Everything was great I appreciate the ice pack!!

10 July 2024
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Reply from Exoticsnacks

We’re glad to hear everything was great and that the ice pack helped keep your snacks in perfect condition! If you need anything else or have more feedback, feel free to reach out. Enjoy your treats!​⬤

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