Exodus Adventure Travels Reviews 

5,496
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, friendliness, and dedication, making interactions pleasant and trips memorable. Many people highlight the exceptional holidays, describing them as amazing, well-organized, and exceeding expectations. The overall service is frequently commended for being excellent, smooth, and efficient. Reviewers appreciate the diverse and stunning locations, often noting the beautiful scenery and unique cultural encounters. The booking process is consistently described as easy, helpful, and informative, ensuring a smooth transition. Many customers express high trust in the company and plan future trips, highlighting consistent quality.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides and leaders for being... See more

Holidays

Reviewers mention positive feedback about holidays, with many expressing that their trips exceeded... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as exceptional and... See more

Location

Reviewers highlight positive aspects of location, often praising the stunning natural beauty and diverse... See more

Booking process

People report positive experiences with the booking process, often describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exodus does it again! My 6th trip was a challenge 5 walking adventure in Northern Tuscany and it was amazing from start to finish. The walks are in the seriously impressive Alpi Apuane and the Apennin... See more

Company replied

Rated 5 out of 5 stars

Just returned from 2 weeks in Malaysia on the Borneo & Malaysian Peninsular tour. We had a fantastic time thanks to our group (of 16) and the excellent guides Beverly (Borneo) and James (Malaysia... See more

Rated 5 out of 5 stars

Just returned from our Ancient & Modern Japan trip. A very busy 2 weeks. There is a lot of fast paced walking, around 8-10 miles per day. But if you want to see the variety that Japan has to offer... See more

Company replied

Rated 5 out of 5 stars

A highly charismatic leader introduced us to the green yet rocky picos mountains, sharing his local knowledge. Each day’s hike was carefully planned to take account of the group’s needs. I always felt... See more

Company replied


Company details

  1. Tour Operator

Written by the company

With over 50 years of experience, we know the difference between a good trip and an adventure of a lifetime. Our small, guided group tours span all seven continents. Whether you're trekking Everest or exploring Egypt’s wonders, one thing’s for certain, it’s more extraordinary with Exodus. Our adventures are award-winning, but it’s your opinions that matter the most – that’s why we’re rated “Excellent” on Trustpilot.


Contact info

  • Exodus Travels, Platinum House,, KT6 4BH, UK, United Kingdom

  • exodus.co.uk

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 86% of negative reviews

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4.9

All reviews

(5,496)

1,104 reviews in the last 12 months

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Rated 4 out of 5 stars

Good advisor

Your advisor Anna asked alot of questions regarding what we wanted, information you required and that we could book flights later when they became available. Advised us about the weather for different months of the year.

28 May 2026
Rated 3 out of 5 stars

The language used for this simple…

The language used for this simple process was unclear. For example I interpreted the Lead Passenger as the person in our group of walkers who had organised the trip. Why would I call myself a Lead passenger - what did it mean? This took time to work out. I now remember being equally confused last year.

There was quite a short time to commit and pay a deposit for a trip which is a year away. I was out of the country with limited wifi when this arrived and was a day late over the deadline booking. Appreciate need to be efficient but this seemed slightly Stalinist and was a stress which a 10 day or 2 week window would avoid, without conceding to the disorganised customer.

Great to have the trip details and fun reading and as usual the contact details and reassurance about how to get in Touch with your named organiser was welcome

26 May 2026
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you for taking the time to share your feedback, Claire — we’re sorry to hear that parts of the booking process were unclear and caused some frustration, particularly around the terminology used and the deposit timeframe. We really appreciate you highlighting this, as it helps us identify where we can improve. A member of our Sales team will be in touch with you shortly to address any outstanding queries or concerns.

Rated 5 out of 5 stars

Excellent booking experience with knowledgeable and efficient travelConsultant.

Booking our holiday has been an excellent experience. The travel consultant was very knowledgeable and able to give all information required. Booking extras was achieved efficiently. Another great experience - which is why we come back and book with Exodus - this is our 12th holiday!

19 May 2026
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Reply from Exodus Adventure Travels

Thank you for your wonderful feedback. We are delighted to hear that your booking experience was so positive and that our Travel Consultant was able to provide knowledgeable assistance and arrange your extras efficiently. It is especially rewarding to know that this will be your 12th holiday with Exodus, your continued loyalty means a great deal to us. Thank you for choosing to travel with us again, and we look forward to welcoming you on another fantastic adventure.

Rated 5 out of 5 stars

Walking the Prosecco hills

Just returned from the Walking the Prosecco hills trip.
Very much enjoyed this trip which was led very well by Mattia. He enjoyed sharing his love of his country.
He is an excellent, efficient guide who has a good sense of humour. Very relaxed.
We had 4 days of organised walks which consisted of reasonable ascents and descents in beautiful country. Would have liked the trip to Venice to have been a little longer.
We saw the end of a stage of the Giro in Pieve.

Very good food, wine and Prosecco. Some meals are organised, others are recommended.

The hotel Conta is comfortable and relaxing with all that I needed.

I would recommend this trip (Level 2)

30 May 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your time in the Prosecco Hills and that Mattia's knowledge, enthusiasm and sense of humour helped make the trip such an enjoyable experience. It's wonderful that you were able to experience the beautiful countryside, enjoy the local food and Prosecco, and even catch the finish of a Giro stage in Pieve! We also appreciate your feedback regarding the time spent in Venice and will ensure this is shared with our team for consideration. Thank you for recommending the trip, and we hope to welcome you on another Exodus adventure soon.

Rated 5 out of 5 stars

Rome, Assusi and Umbria- what a trip!

We have just returned from our Exodus cultural/ walking trip to Rome, Assisi and Umbria. What an absolutely superb trip! (And we've done 20!)! It is a brilliant blend of different experiences. We saw some of the key sites in Rome, which was wonderful, but, personally, I particularly loved visiting the gorgeous mediaeval hill top villages in the glorious countryside of Umbria, which must be one of the most beautiful regions of this beautiful country. The hotel ( a converted monastery) was superb, and very friendly, with excellent food. The included walks (on three days, as well as town tours on other days) were lovely, especially the last one. There were some steep slopes but generally they were not that hard - at the easier end of a 'level 2' for sure. The included 'experiences' were also very good, particularly the wine tasting which we all loved, and the cooking class (great fun and delicious too!). The beer tasting was much less successful with our group, mainly because most of us didn't like this particular kind of beer, but that may be different with other groups of course! Needless to say the chocolate tasting was also popular...!!
Our leader, the truly brilliant Gabriele Garbangelo, was easily up with the very best we've ever experienced. He went 'the extra mile' at every opportunity, had amazing local knowledge about everything we asked about (but particularly the complex history of the area) and was so friendly too. We feel so lucky to have had him. We were lucky to have a small( just 6 of us) but really nice group too!
Overall I'd highly recommend this trip. It's one of the very best!

16 May 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for your wonderful review and for choosing to travel with us again. We're delighted to hear that this trip ranks among the very best of the 20 you've taken with Exodus! It's fantastic that you enjoyed the mix of cultural experiences, scenic walks, charming Umbrian hill towns, and the unique accommodation. We're also pleased that the wine tasting, cooking class and other included experiences helped make the trip so memorable. A special thank you for your kind words about Gabriele. We'll be sure to pass on your compliments, and we're sure he'll be delighted to know how much his knowledge, enthusiasm and dedication enhanced your holiday. We hope to welcome you on your 21st Exodus adventure soon!

Rated 5 out of 5 stars

Great cycling with an expert leader.

It was my second cycling trip with the company and it was equally good from all perspectives. Very well led and guided, mostly very comfortable hotels and all were clean and welcoming. Great choices of local restaurants along the route, very informative historically and environmentally.

24 May 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for taking the time to share your feedback.

We're delighted to hear that your second cycling trip with us was just as enjoyable as your first. It's wonderful to know that you found the trip well led, the accommodation comfortable and welcoming, and that you enjoyed the selection of local restaurants along the route. We're especially pleased that the historical and environmental insights added to your experience and helped bring the destination to life. Thank you for travelling with us again, and we hope to welcome you on another adventure in the future. Happy cycling

Rated 5 out of 5 stars

Highlights of Ecuador and Galapagos

Recently returned from a Highlights of Ecuador and Galapagos trip. First time using Exodus and will definitely be travelling with them in future.

Well planned itinerary, excellent tour guides, good standard of accommodation and smooth booking process meaning this is one of the best group tour companies I have used.

15 May 2026
Unprompted review

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