Exodus Adventure Travels Reviews 

5,484
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional staff and guides, who are described as knowledgeable, friendly, and dedicated to making each trip memorable. People frequently highlight the well-organized holidays, with many appreciating the diverse and engaging itineraries that offer unique experiences in beautiful locations. The booking process is generally found to be easy and efficient, with clear communication and helpful advisors assisting with planning and arrangements. Some people also felt that while the overall service was excellent, there were occasional issues with booking deadlines and date changes. Additionally, a few customers mentioned minor inconveniences, such as a desire for longer visits to certain attractions or difficulties with transfer arrangements for extended stays.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the guides for their... See more

Holidays

Consumers find holidays to be positive, with many reviewers describing their trips as amazing, excellent, and... See more

Service

Customers consistently report positive experiences with the service, highlighting well-organized trips and... See more

Location

Reviewers highlight positive aspects of location, consistently praising the beautiful scenery and varied... See more

Booking process

Reviewers express satisfaction with the booking process, often describing it as easy, smooth, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exodus does it again! My 6th trip was a challenge 5 walking adventure in Northern Tuscany and it was amazing from start to finish. The walks are in the seriously impressive Alpi Apuane and the Apennin... See more

Company replied

Rated 5 out of 5 stars

Just returned from 2 weeks in Malaysia on the Borneo & Malaysian Peninsular tour. We had a fantastic time thanks to our group (of 16) and the excellent guides Beverly (Borneo) and James (Malaysia... See more

Rated 5 out of 5 stars

Just got back from a fantastic hiking holiday around Mont Blanc. Hikes were amazing and our guide Hristian was brilliant. He set a great pace, was knowledgable about the area, told some great stories... See more

Company replied

Rated 5 out of 5 stars

A highly charismatic leader introduced us to the green yet rocky picos mountains, sharing his local knowledge. Each day’s hike was carefully planned to take account of the group’s needs. I always felt... See more

Company replied


Company details

  1. Tour Operator

Written by the company

With over 50 years of experience, we know the difference between a good trip and an adventure of a lifetime. Our small, guided group tours span all seven continents. Whether you're trekking Everest or exploring Egypt’s wonders, one thing’s for certain, it’s more extraordinary with Exodus. Our adventures are award-winning, but it’s your opinions that matter the most – that’s why we’re rated “Excellent” on Trustpilot.


Contact info

  • Exodus Travels, Platinum House,, KT6 4BH, UK, United Kingdom

  • exodus.co.uk

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,484)

1,090 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experiencing Malaysia…

The two week tour gives a real insight into Malaysia with a very varied into weary so that you expect nature up close but also the modern city and the historic sights.

21 June 2026
Unprompted review
Rated 3 out of 5 stars

The quality of the experience was less…

The quality of the experience was less than we expected, maybe our expectations around accommodation, service and food are too high but 3 star hotels with poor air conditioning, limited space and old linens towels and budget dining are not things we enjoy so I guess lesson learned though many others may enjoy and take the compromises needed. Tour guides were friendly and enthusiastic but found the administration process and number of emails received before arrival onerous and unnecessary mostly

21 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you for taking the time to share your feedback. We're sorry to read that your experience did not meet your expectations.

Unfortunately, we're unable to identify your booking from the information provided, so we haven't been able to investigate the details of your comments.

If you could reply to this review or contact our Customer Experience team (customerservices@exodus.co.uk) directly with your booking reference, trip name, or the email address used to make your booking, we'd be happy to look into your concerns thoroughly and respond to them.

We look forward to hearing from you and hope to have the opportunity to investigate this further.

Rated 5 out of 5 stars

Albania hiking tour was amazing

Albania hiking tour was amazing. Our guide Mendhu was fantastic, nothing was too much trouble and his knowledge of the history of his country was brilliant. A really good mix of three days hiking up in the mountains then a good mix of culture and scenery. Accommodation and food were great. I would thoroughly recommend this trip

26 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you for your wonderful review! We're delighted to hear that you had such an amazing time exploring Albania. It's fantastic to know that Mendhu's passion, knowledge of his country's history, and attentive support helped make your experience so memorable. We're also pleased that you enjoyed the balance of mountain hiking, cultural experiences, beautiful scenery, as well as the accommodation and food. Thank you for recommending the trip, and we hope to welcome you on another adventure with us soon!

Rated 5 out of 5 stars

Private hiking trip to the Dolomites with BEST ever Guide!

From beginning to end, our experience with Exodus was exceptional, and we would wholeheartedly recommend them to anyone considering a hiking adventure.

A special thank you to our Senior Sales Consultant, Bee Almariego, our outstanding guide, Jeffry Oonk, and the wonderfully hospitable Christian Pircher at the Adler Hotel in Niederdorf. We truly couldn't have asked for a better team.

Jeffry was an extraordinary guide. His extensive knowledge of hiking, alpine wildflowers, local wildlife, and biology added so much depth to every walk. Throughout the week, we learned not only about the Dolomites' remarkable natural environment but also gained a deeper appreciation for conservation through his genuine respect for nature.

His itinerary was thoughtfully planned, clearly communicated, and flawlessly executed, while remaining flexible enough to adapt to our group's interests, abilities, and the changing conditions. We also happened to share a passion for cycling, running, and the outdoors, which made our conversations on the trail even more enjoyable.

Although this was our first hiking trip—and our first experience with Exodus—we have participated in several cycling tours throughout Europe with other operators. Jeffry was, without question, the best guide we've ever had. He made this trip truly unforgettable, and we would highly recommend both him and Exodus to anyone planning a trip to the Dolomites.

22 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you so much for your wonderful and thoughtful review, Sungwon. We’re absolutely delighted to hear that your first hiking adventure was such a memorable one.

It’s fantastic to know that Bee helped make the booking process a positive experience, and that Jeffry and Christian contributed so much to making your holiday truly exceptional. We’ll be sure to share your kind words with all of them.

Your praise for Jeffry is especially appreciated. His passion for the Dolomites, extensive knowledge of the region’s flora, fauna and natural history, and his genuine commitment to conservation are qualities that make him an outstanding leader. We’re delighted to hear that his thoughtful planning, flexibility and enthusiasm enriched every walk, and that the shared conversations along the trail made the experience even more enjoyable. Knowing that he ranks as the best guide you've had across all your European cycling and hiking adventures is an incredible compliment, and one we know he'll be honoured to receive.

We’re also pleased that your stay at the Adler Hotel added to the overall experience, and that the combination of expert guidance, warm hospitality and spectacular scenery made for such an unforgettable holiday.

Thank you again for your heartfelt recommendation. We’re thrilled that Exodus exceeded your expectations, and we very much look forward to welcoming you on another adventure in the future.

Rated 5 out of 5 stars

Exodus were excellent from start to…

Exodus were excellent from start to finish! Booking my trip to Machu Picchu to organising flights and answering any questions.
The trip itself was so well organised. Trip notes explained everything including the difficulty of the challenge so I was well prepared for what was to come! Our Local guide, William was excellent, knowledgeable, insightful and a credit to the company. He took care of us, especially when one of our group was sick. He was kind, caring and organised everything so well. He should definitely be nominated as ‘The best guide of the year’! I would definitely recommend Exodus for small group tours, meeting other like minded people was fantastic! Great trek and met some lovely people, 6 great women all enjoying the trek and laughing all the way. Thank you ladies and Exodus for a fantastic trip. I will definitely book another trip!

21 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you so much for your fantastic review, Angela! We’re absolutely delighted to hear that your journey to Machu Picchu was such a memorable experience and that everything, from booking your trip and arranging your flights to the trek itself, exceeded your expectations.

It’s wonderful to know that our trip notes helped you feel well prepared for the challenge ahead, allowing you to make the most of every step of the adventure. We’re especially pleased to hear your glowing feedback about William. His knowledge, kindness and genuine care for the group, particularly when one of your fellow travellers became unwell, truly reflect the qualities we value in our leaders. We’ll be sure to pass on your fantastic comments-he’ll be thrilled to know he made such a positive impact.

We’re also delighted that you enjoyed the camaraderie of travelling in a small group and that the friendships, laughter and shared sense of achievement became such a memorable part of the experience. Those connections are often what make these adventures so special.

Thank you again for your wonderful recommendation and for choosing Exodus. We can’t wait to welcome you on your next adventure!

Rated 5 out of 5 stars

I recently took the Inca Trail hiking trek

I recently took the Inca Trail hiking Trek with Exodus. It truly is a once in a lifetime experience. Our guide William along with our porters, chef and soux chef took amazing care of the 5 Brits and one crazy American! Exodus trip notes explained the difficulty level of the trek to a tee! We knew what we were getting into every step of the way. We were all able to go at our own pace and complete the trek as a group. Thank you to William, our crew, Exodus and the lovely ladies I got to know on the Inca Trail!

21 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you so much for your wonderful review, Patti. We’re delighted to hear that your Inca Trail trek was such a memorable, once-in-a-lifetime experience.

It’s fantastic to know that William and the entire trekking crew, including the porters and chefs, took such great care of your group throughout the journey. We’ll be sure to pass on your kind words - they’ll be delighted to know they helped make your adventure so special.

We’re also pleased that you found our trip notes accurately reflected the challenge of the trek and helped you feel well prepared before setting off. It’s wonderful to hear that everyone was able to walk at their own pace while still sharing the achievement of completing the trek together.

Thank you again for travelling with Exodus and for your lovely recommendation. We hope to welcome you on another unforgettable adventure in the future.

Rated 5 out of 5 stars

2027 Holiday

I wanted to plan something different for my next holiday. I found something of interest on Exodus Adventure Travels. I discussed my plans with Georgia who was very helpful in answering a number of questions and putting together a complete itinerary. Thank you for a very easy transition from plan to booking. Five stars readily awarded

16 June 2026
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you so much for your wonderful review! We're delighted to hear that Georgia was able to answer your questions and make the journey from planning to booking so smooth and easy. We'll be sure to pass on your kind words to her. We hope you have an incredible adventure and look forward to hearing all about it when you return!

Rated 5 out of 5 stars

Amazing Inca trail trip

Exodus made booking the Inca trail trip really easy. We added extra time in lima and they helped to arrange accommodation and airport transfers that took the stress away from us having to arrange this ourselves. All the instructions were clear and if anything we were over prepared!!!

Once in Cusco, we meet the other tour participants and tour leader William. We ended up being an all girl group - poor William!!! The best bunch of ladies who supported and made us laugh the whole trip. Couldn't have asked for a better group.

William did the best job to keep us ladies all in check. Definitely our rock throughout the trip. His passion for what he does and vast knowledge are super impressive. He made sure we were informed at every stage about what we would be doing. William checked in on us constantly during the hike to ensure we were all ok and was accommodating of our various pace speeds. He showed us so much kindness, has a great sense of humour and made us feel safe throughout. He also had a great rapport with the porters who are equally amazing. What they carry, what they cook, how they cared for us was beyond amazing. And all with a big smile on their faces.

It was a challenging hike especially day 2 - dead womans pass. But it's an experience i will never forget for all the right reasons. There are not enough great words to describe William. We 1000% lucked out with William, our porters and the group. I would highly recommend this trip. Thank you William, Ang, Annie, Kim and Patti. Had a LOVELY time.

22 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you so much for your incredible review, Claudia! We’re absolutely delighted to hear that your Inca Trail adventure was such a memorable experience from start to finish.

It’s wonderful to know that our team helped make the booking process stress-free by arranging your extra time in Lima, accommodation and airport transfers, allowing you to focus on enjoying your adventure.

Your kind words about William are truly appreciated. His passion, knowledge, humour and genuine care for his travellers are exactly what we hope every Exodus leader brings to a trip, and it’s fantastic to hear how well he supported everyone throughout the trek. We’ll be sure to pass on your wonderful feedback to him. We’re also delighted that the porters made such a lasting impression-their hard work, dedication and warm hospitality are an integral part of the Inca Trail experience, and we know they will be thrilled to hear your appreciation.

It’s especially lovely to hear that your group bonded so well and that, despite the challenge of Dead Woman’s Pass, the journey became an unforgettable adventure filled with laughter, support and lifelong memories. Those shared experiences are often what make these trips so special.

Thank you again for your heartfelt recommendation and for choosing Exodus. We hope to welcome you on another unforgettable adventure in the future.

Rated 3 out of 5 stars

Too many people seem to get involved…

Too many people seem to get involved when you are booking

16 June 2026
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you for your review, Roger. We always strive for seamless booking experiences for our customers and were sorry to learn of your frustration regarding the number of staff members involved. A senior member of our sales team will contact you directly to address your concerns.

Rated 5 out of 5 stars

First big adventure for me

First big adventure for me!
Because I have MS, I had concerns about coping with my symptoms, especially fatigue, and, yes, I was fatigued but the itinerary, organisation and people on the ground made it not just doable but an incredible experience. So I'm looking at the next Exodus experience...
Amboseli was my favourite of the game parks with Mount Kilimanjaro in the background. Smaller than Masai Mara, there was more to see from the jeep than the vast landscape of Masai Mara.
An optional balloon ride at Masai Mara made for a different, awesome, experience of the vastness of the territory. The super skilled balloon pilot ensured we could still see the lone cheetah in the long grass.
A short and, relatively, affordable Kenyan experience. Highly recommend.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Exodus does it again

Exodus does it again! My 6th trip was a challenge 5 walking adventure in Northern Tuscany and it was amazing from start to finish. The walks are in the seriously impressive Alpi Apuane and the Apennine mountains, both ranges offer astounding views, alpine meadows and a beautiful farm house base. If you like mountain walks but not sure about the ridges, there is a popular challenge 3 week offered as well. Our guide was superb.

6 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that your sixth trip with Exodus was another memorable experience and that you enjoyed exploring the stunning landscapes of Northern Tuscany, from the breathtaking Alpi Apuane to the beautiful Apennines. It's fantastic to know that the walks, the farmhouse accommodation and, especially, your guide all contributed to making the trip so special. We truly appreciate your continued loyalty and look forward to welcoming you on many more adventures with us in the future.

Rated 5 out of 5 stars

Wonderful Michele, what a leader!

My fourth Exodus cycling holiday, this time in Sicily and they never disappoint.
The routes were varied, taking in hilly, coastal and national park days. The accommodation was comfortable, great food of the region and for me, excelled in those areas where places to stay are a bit different- like the agriturismos on the trip.
Our guide Michele was superb. Nothing was too much trouble for him, he looked after us wonderfully well: Organising meals out, making suggestions of restaurants, and talking us to some fascinating historical sights. Michele’s passion for his island was outstanding and he brought the whole area to life with real stories from history, tales of folklore and natural history facts. His warmth and wonderful sense of humour permeated every occasion.
On the serious side Michele and Sebby, our driver looked after our bikes brilliantly so that each day batteries were fully charged and brakes were checked.
I cannot praise our Exodus leader highly enough, he made the experience so memorable. I will be going on another cycling holiday!

7 June 2026
Unprompted review
Exodus Adventure Travels logo

Reply from Exodus Adventure Travels

Thanks so much for sharing this, Corinne. It’s fantastic to hear you’ve had another great adventure with Exodus, this time in Sicily! We’re really pleased the mix of routes kept things interesting and gave you such a rich feel for the island, and it’s lovely to hear how much you enjoyed the characterful stays and authentic food along the way. Your comments about Michele are especially appreciated – it sounds like he truly made the trip special. His passion, knowledge and humour really bringing Sicily to life is exactly what we hope for, and it’s great to hear how well everything was looked after behind the scenes too. We look forward to welcoming you on your next holiday!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look