Exeter Finance Reviews 15,164

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,123 reviews, reviewers overwhelmingly had a great experience with this company, often finding approval for loans when other lenders had declined them. Customers frequently commend the staff for being patient, informative, and providing excellent customer service, making the process straightforward and efficient. The overall service is described as excellent, with many appreciating the ease and speed of the refinancing process and the user-friendly online portal. However, some people expressed dissatisfaction with the payment system, citing issues with immediate drafting of payments, slow processing, and confusion regarding early payments. There were also mentions of difficulties with the online login process and concerns about the electronic transfer of funds.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their patience, helpfulness, and informative... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the ease and speed... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of navigation and... See more

Customer service

People report positive experiences with customer service, highlighting the politeness and helpfulness of... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers expressing satisfaction with lowered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Approval when I couldn't get approved anywhere else- not happy with the outrageously high interest rates! Especially since you already took the full loan amount from my Strawman account and then you a... See more

Company replied

Rated 5 out of 5 stars

I recently refinanced using AutoApprove and Exeter came back in less that 12 hours with my new terms and conditions, lowering both my payment and the APR. And the fact that they're based out of the N... See more

Company replied

Rated 5 out of 5 stars

Jason and Juan were amazing, great customer service, straight forward down to business got the job done and had me walking out with the car i went specifically to see! This is the place to go for your... See more

Company replied

Rated 5 out of 5 stars

Exeter Finance reviewed our information quickly and gave us an answer with too much of a wait. The online portal is user friendly. Great experience overall.

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Financial Institution

About Exeter Finance

Written by the company

Exeter Finance

Making vehicle ownership possible for everyone.

At Exeter®, we make getting into a new vehicle possible with flexible auto loans designed to fit your needs. Whether you’re shopping for your next vehicle or looking to refinance for better terms, we’re here to help you every step of the way.

Helping People Get Where They Want To Go

Helping People Get Where They Want To Go

Vehicle ownership is so much more than just a way to get around. It’s how you get your kids to school, baseball games, and doctor’s appointments. It’s how you get to work and the grocery store when you get off. It’s about your freedom, opportunity, and ability to pursue dreams.

Life can throw curveballs, and we believe everyone deserves a second chance. We’re not just financing vehicles – we’re helping you build your future.

Visit Exeter Finance®


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

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Rated 5 out of 5 stars

So stress free

15 May 2026
Exeter Finance logo

Reply from Exeter Finance

That's so great to hear! Thanks for your review! Contact us anytime for help - we're here for you.

Rated 5 out of 5 stars

Fast service

Fast service, easy app thanks, Mario Chacon

15 May 2026
Exeter Finance logo

Reply from Exeter Finance

That's so great to hear, Mario! We're glad you're enjoying the Exeter experience. Contact us anytime for help - we're here for you.

Rated 5 out of 5 stars

Getting accepted

Getting accepted, and being treated good as a customer

15 May 2026
Exeter Finance logo

Reply from Exeter Finance

Your satisfaction is what drives us every day. If you need any assistance, feel free to call us at (800) 321-9637 or contact us through MyAccount. Thank you for the review!

Rated 2 out of 5 stars
Exeter Finance logo

Reply from Exeter Finance

We hear you about the setup process not going as planned. If you still need help or want to talk it over, please call us at (800) 321-9637.

Rated 5 out of 5 stars

Surprised by the lower interest rate!

The company was able to work with me on my credit, and my interest rate was 20% lower than I thought it would be.

18 May 2026
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Reply from Exeter Finance

We love to hear that, Dezerin! We're glad we were able to help you during this time. Reach out if you have any questions.

Rated 5 out of 5 stars

Noah made the process seamless and…

Noah made the process seamless and stress free.

14 May 2026
Exeter Finance logo

Reply from Exeter Finance

We are so glad to hear that we made the process seamless and stress-free for you. Contact us if you have any questions or need assistance with your account.

Rated 5 out of 5 stars

I love my new car

I love my new car , thank you for the opportunity

18 May 2026
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Reply from Exeter Finance

That new car feeling is amazing. That’s awesome to hear that you’re loving it.

Rated 5 out of 5 stars

Thank you for giving me a chance with a…

Thank you for giving me a chance with a second car

14 May 2026
Exeter Finance logo

Reply from Exeter Finance

We're honored to have been able to assist and provide you with the support you needed. Reach out if you have any questions or need assistance with your account.

Rated 5 out of 5 stars

Exeter Finance made car buying easy

Exeter Finance reviewed our information quickly and gave us an answer with too much of a wait. The online portal is user friendly. Great experience overall.

14 May 2026
Exeter Finance logo

Reply from Exeter Finance

It's always wonderful to hear such positive feedback from our customers! We're so glad you're enjoying your experience, and we’re here if you have any questions.

Rated 5 out of 5 stars

This is my second time with this…

This is my second time with this finance company. Great service.

18 May 2026
Exeter Finance logo

Reply from Exeter Finance

Welcome back, John! We're glad you are enjoying the Exeter experience so far. Contact us for help anytime.

Rated 5 out of 5 stars

Just signed up with them but so far…

Just signed up with them but so far their service has been excellent!

14 May 2026
Exeter Finance logo

Reply from Exeter Finance

Thank you for the review. We're glad to hear you were taken care of. We're always here if you need us.

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