Exclusive Pro Cleaning Reviews 

23
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We have used exclusive pro cleaning for the last several months for several of our short term lets over a couple of different sites. The communication and attention to detail has been great and can... See more

Rated 5 out of 5 stars

house clean, and I was really impressed with the results. The team was friendly, professional, and arrived on time. They did an amazing job — the whole place looked spotless, smelled fresh, and... See more

Rated 5 out of 5 stars

Exclusive Pro cleaning company is an amazing and professional cleaning service that I would use all the time going forward, real detail was took when cleaning out the Air BnB, in addition samera who w... See more

Rated 5 out of 5 stars

"I just wanted to take a moment to share my experience with the cleaning service for this Airbnb. The place was absolutely spotless when I arrived, and it really made a difference in my stay. Every... See more

Company details

  1. Cleaning Service
  2. House Cleaning Service

Written by the company

We are a Cleaning Company that is based in North West of Manchester. We specialise in all Residential and commercial Cleaning Services. Exclusive Pro Cleaning is one of the Best Leading Companies you can choose when it comes to your Cleaning Services in Manchester. We are not just called pros for no reason, we only pick out and hire the Best Cleaners for your Everyday Cleans, with 5-years and more experience in the Cleaning Industry we will Guarantee you an Excellent Cleaning Service Each and every time, if you're not completely satisfied, no problem! We will make it right for you by giving you a re-clean until you are completely satisfied with your service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(23)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst cleaning company in Manchester

After a supposed ‘deep clean’ our accommodation was left with dirty tissues on the floor, hair everywhere, stained bedsheets, full bins, the list goes on..when we got in touch the owner Zee was extremely defensive and rude - no apology whatsoever, we were advised that If we wanted to we were more than welcome to buy our own cleaning products and new bedding, which defeats the whole object of hiring exclusive pro cleaning. Their website is full of lies, no uniforms, no organic products, no customer service and I would hope they don’t treat their own hones like that as it was absolutely disgusting. Upon leaving negative reviews across other social media platforms to ensure this doesn’t happen to other people, myself and other guests have been verbally abused and called liars, and the review page has since been deleted, if they were that confident in their company and their cleaning standards they wouldn’t need to do that.

13 September 2021
Unprompted review
Rated 1 out of 5 stars

Verbally abusive and no concept of customer service whatsoever

EDIT: after posting a review on their Facebook page I was attacked about my personal appearance and accused of being a liar. The page had no reviews until I posted my review which then was conveniently followed by fake accounts posting positive ones! It’s only when I posted pictures of the filth this company left behind (which I wish I could post here) in our Airbnb that they removed the review option on the Facebook page. Honestly the most disgusting people I have encountered.

The most unprofessional company I’ve ever had the misfortune to encounter. Their website claims ‘our team treats your home like our own’. Well if that means she turns up in an Adidas tracksuit with a carrier bag of cleaning products (that are also not ‘organic’ like they claim on their website) then yes I suppose they do treat your property like their own. We were also told ‘if it’s not clean enough for you then get your own cleaning products!!! If this is how they treat clients then they can’t be getting any return business. Quite possibly one of the rudest people I have ever come across and clearly is in the wrong job because the house was no cleaner when she left! Very weird way to treat people who are giving you business

11 September 2021
Unprompted review
Rated 5 out of 5 stars

Recently got my apartment cleaned from…

Recently got my apartment cleaned from exclusive pro cleaning, cleaner was very friendly & whole apartment was spotless at the end of the clean. Great company with great workers, highly recommend :)

17 February 2021

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