Exacta  Reviews 

3
TrustScore 4 out of 5

4.0

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Company details

  1. Business to Business Service

Written by the company

Exacta are the leading specialist business rates auditors in the UK. Different from rating agents, we provide one-off historical audits. We screen for over 87 billing errors, resulting in £151 million in refunds returned to our clients, across the 9,800 successful audits we have conducted. Exacta has the knowledge and experience to assist ratepayers in recovering the money rightfully owed back to them. Our expert knowledge of business rates legislation, case law, and billing authority processes allows us to identify errors and potential miscalculations to claim these previously undetected overpayments, going as far back as 1995. We are also the leading provider of software to the rating industry, using the back end data to trace these historical errors. With no need for site visits or surveys, none of your valuable time is taken up. We handle everything from collating your rating information through to arranging the refund of any savings achieved. Our services complement that of your retained rating agent, as we look at what was paid historically, while they handle what you pay going forward. Whether you work with us for a one-off recovery opportunity or choose us to manage your historic rates on an ongoing basis, we work on a no-win-no-fee basis. The cost of any audit work undertaken is funded from any recoveries achieved, ensuring there is no financial risk for you. In our 20 year history, Exacta has grown into one of the largest firms of business rates auditors in the UK, with 9 dedicated account managers to help guide you through the process. Exacta is a proud organisational member of the IRRV.


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4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

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Rated 5 out of 5 stars

Excellent Service

Kenza was fantastic in helping us to claim back some overpaid business rates. Exacta did all the investigation work for us and kept us informed throughout the process. We were delighted when we received a refund several months later.

31 March 2025
Unprompted review
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Reply from Exacta

Thank you for your positive feedback. We are pleased Kenza and Exacta successfully assisted with your business rates refund.

Rated 5 out of 5 stars

Well worth a chat

Initially I was contacted by Exacta by email, and generally I ignore unsolicited emails. However, this one caught my eye so we had a quick chat over the phone, and I left my rates review with them.

I wasn't expecting anything to come of it, but it did - and without divulging the figure I can say it was well worth appointing them, particularly as I did nothing other than complete a basic form.

Good comms, efficient service - I can highly recommend!

11 October 2024
Unprompted review
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Reply from Exacta

Thank you for your review! We're delighted to hear that our service exceeded your expectations. We're committed to making the process as easy and stress-free as possible.

Rated 5 out of 5 stars

Couldn't be more pleased!

Couldn't be more pleased!

A lady called Kenza called me saying that I was charged too much money on my rates - and truth be told I was a little sceptical at first, but after having my accountants look over everything and tell me that this was a legitimate saving, I went ahead and then about two months later got the refund.

Really pleased with the outcome and would certainly recommend!

9 January 2023
Unprompted review
Exacta  logo

Reply from Exacta

Thank you for taking the time to leave a positive review regarding your experience. We are thrilled to hear that you were able to receive a refund on your rates and that you were pleased with the outcome.

We appreciate your recommendation and hope that you continue to have positive experiences with our services in the future.

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