We have always found eway to be prompt and efficient in responding to any issues or concerns until... a recent series of failed transactions. We don't know that eway is the source of the problem but w... See more
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See what reviewers are saying
I have been an active client for 7 years across multiple businesses. Jaimy assisted me with upgrading my current account for my expanding business. She suggested a plan which will save me a lot of mon... See more
Have been with eway for many years and contacted customer service to see if they could assist with a more competitive rate. Jaimy was able to ensure this was looked into for me quickly and also provid... See more
Company replied
We had to change over our Eway account and Abby McGregor was my contact. From the start she was so helpful and understood what we were trying to achieve. She provided us with all the information we... See more
Company replied
Company details
Written by the company
Eway is a global omnichannel payment provider. The company processes secure credit card payments for merchants.
Contact info
2601, Canberra, Australia
- eway.com.au
4.0
Great
201 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and great support
Great product and rapid, helpful, friendly support.
14 November 2019
Unprompted review
In 4yrs we have never had an issue
14 November 2019
Unprompted review
Efficient and easy to work with.
14 November 2019
Unprompted review
Really appreciate the customer service…
Really appreciate the customer service team who answered all my questions clearly and quickly. This helped greatly with the application process.
14 November 2019
Unprompted review
Always reliable and you speak to an…
Always reliable and you speak to an Aussie not a call centre in India
14 November 2019
Unprompted review
Have been using eWay for many years now…
Have been using eWay for many years now & I have found their systems & team outstanding. If I have any questions or concerns I'll call them & speak to someone who will always help. Would totally recommend them to other businesses & have in fact suggested our clients utilise their service which they have also. Well Done eWay & keep up the great work you do for so many businesses.
14 November 2019
Unprompted review
Safe and efficient
Once you’re all logged in with eway, it’s a really safe, efficient system.
14 November 2019
Unprompted review
No complaints...that's as good as it…
No complaints...that's as good as it gets.
14 November 2019
Unprompted review
eWAY is the reason we stay online…
eWAY is the reason we stay online amazing services experienced technicians and amazing services
14 November 2019
Unprompted review
Great option for small businesses.
Such a great system for credit card payments and much easier than paying for an eftpos machine on a monthly basis. You only pay a fee when using it so highly recommend for a smaller business.
14 November 2019
Unprompted review
Helpful over the phone
Helpful over the phone. Money going through to bank is quick. Fees low. Really great at the moment. Thanks.
14 November 2019
Unprompted review
Very easy to use and has saved me a lot…
Very easy to use and has saved me a lot of time and effort.
14 November 2019
Unprompted review
EWAY reliable all the time
EWAY reliable all the time - Fast and secure business payments I totally like to suggest to other small & bigger businesses.
Thank you
Great work ;)
14 November 2019
Unprompted review
Trustpilot do their best to fulfil…
Trustpilot do their best to fulfil their charter of independent reviews
14 November 2019
Unprompted review
customer service great BUT lacking in mobile payments functionality
Great responsive customer service. Needs a better app, a mobile site and ability to use a card reader for mobile payments.
14 November 2019
Unprompted review
What you have are great but it would be…
What you have are great but it would be good to have more, for example post date payments.
14 November 2019
Unprompted review
Great service and support.
14 November 2019
Unprompted review
Always had great experience.
14 November 2019
Unprompted review
Excellent product
Excellent product, intuitive to use and very reliable.
14 November 2019
Unprompted review
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