Their features such as glasses glare, stray hairs and blemish removal have transformed my retouching from what used to take hours and hours into minutes. Thank you for helping me get my life back!!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Software Company
- Photo Restoration Service
- Photographer
- Photography Service
- Software Vendor
- Wedding Photographer
Written by the company
Evoto is a next-generation photo editor that redefines workflow and frees you to focus on creation rather than tedious work. It enables you to get thousands of high-quality photos that are processed with 10x speed to turn your dreams into reality.
Contact info
19713 , Newark, United States
- +65 81686323
- contactus@evoto.ai
- evoto.ai
Replied to 54% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Warning About Evoto AI’s Credit Policy
Warning About Evoto AI’s Credit Policy
Just a heads-up to other photographers using Evoto AI — if you downgrade your plan or let your renewal come up, you lose all credits above your new plan’s rollover limit.
In my case, I’ve spent $651 USD on credits, but will lose 6,373 unused credits (about $351 USD worth) simply because I’m no longer on the higher-tier plan.
That effectively triples my real editing cost from $0.055 to about $0.17 per photo — a nasty surprise I didn’t see coming.
Evoto’s editing tools are good, but this rollover limit makes their pricing misleading and predatory. Think twice before buying large credit packs unless you plan to stay on the same paid plan indefinitely.
Terrible Customer Service
I barely even used my basic subscription plan and never touched my pay as you go (credit) yet ending my subscription ended my pay as you go plan (by company policy it is valid for 2 years) and it hasn't even been a year yet. It hard or almost impossible to reach out to anyone within the company and at best don't even fix the problem or situation being emailed.
Amazing piece of software!!
I discovered this incredible software while learning portrait editing. As an amateur hobbyist, I had been struggling with editing portraits for a long time. This tool has made my portrait journey much easier, inspiring me to shoot more, pay closer attention to lighting, and let the AI handle the editing. Thank you, Evoto!
Still using the pay per photo system…
Still using the pay per photo system for any professional photographer this simple is NOT cost effective, EVOTO 6 you should just have a basic yearly subscription, just seems like a huge money grab, Esp in todays fragile economy !
Dismal Customer Support
Unfortunately, I am needing help getting the Portrait Retouching sliders to work on my Imac and their customer support is virtually nonexistent. Their support consists of emails with convoluted instructions I can't begin to follow. There is NO live customer support, not even a chat option. I paid for something I can't use.
Evoto is not exporting edited photos…
Evoto is not exporting edited photos back to lightroom. For over a month I have been trying to get the issue resolved, their customer service is horrendous, the response time is days in between, in the middle of the night. They don't keep a record so you keep having to repeat the issue and the they disappear for days.
Evoto is the best
Evoto is the best. It has cut down my editing time by half. It has helped my images look even nicer than before evoto days!
Dear Evoto Support Team,
Dear Evoto Support Team,
I am writing to you regarding a payment made on July 22, 2025, for 1000 Evoto credits. The payment of $92 USD, plus a 4% PayPal commission, was completed via PayPal on that date.
Since then, I have been attempting to contact you without success. I only received one email confirming my payment and stating that the credits would be applied to my account within 24 hours. As of today, July 26, 2025, I still have not received the credits.
This delay has significantly impacted my workflow, causing considerable disruptions. I urgently require an immediate response and resolution to this issue.
Thank you for your prompt attention to this matter.

Reply from Evoto
Evoto is def my go-to app when it comes to retouching skin/hair.
I was having problems fixing major fly-away stray hairs shot in natural light. When Evoto fixed those flyaways with super ease, I was sold. As photographer/retoucher, PS was always my go to application, especially when it came to keeping skin texture as natural as possible. But when I saw Evoto producing results that PS was producing but in a fraction of the time, I was like yeah, I'm making Evoto my go to app. I still use PS for other things but when it comes to retouching, I'm going with Evoto everytime.
Evoto Deleted My Credits Without Warning!
Last year, I purchased 500 credits from Evoto and later realized they expire after one year. I attempted to request a refund via PayPal, which was declined – understandable.
After the credits expired, I contacted support and, as a goodwill gesture, was granted an additional six months to use them. However, just a few weeks later, all of my remaining credits were unexpectedly removed. When I reached out again, I was assured the credits would be restored – but that still hasn't happened.
Unfortunately, this situation has left me unable to deliver edited images to my clients, and I’m very disappointed by the lack of follow-up and resolution. I hope this issue can be resolved soon, as I had expected a more reliable service from a professional software provider. I just want my 354 credits back, which i paid for!

Reply from Evoto
Evoto has significantlyreal game-changer in my workflow speed up and…
Evoto has significantly speed up and simplified my retouch process. What used to take several hours can now be done in just few minutes and with even better results. It allows me to handle more sessions and increase my earnings.
Using Evoto has been amazing
Using Evoto has been amazing, it's halved my editing time. I've noticed a few things that still need improving but there's new updates all the time so hopefully these will be added soon. Great system.
Evoto cuts down post processing time…
Evoto cuts down post processing time significantly. Edits look realistic and not over processed. Best of all the company listens to its customer base and introduces new features on a regular basis. I particularly like the fact that you only pay for a final edited image and the costs are a fraction of what you would pay for other mainstream products.
Evoto is a true gamechanger
Evoto is a product that is legitimately worthy of the term “gamechanger”. There isn’t another photo related software on the market that has positively impacted my workflow as much as Evoto. I’m a perfectionist, so retouching photo sets used to take me HOURS, and sitting in front of my computer was burning me out, but those days are behind me thanks to Evoto.
Using Evoto, I can produce the same stunning results that meet my standards in a fraction of the time. There are sliders to tweak effects to my liking and, if the A.I. misses a spot, I can manually use masks to take control and achieve the result I want.
Perhaps Evoto’s greatest feature is the ability to batch edit - meaning edits I make on one photo can be applied to as many others as I desire. I can even save these edits as a preset for later use. This specific feature cannot be overstated enough as previously, I was forced to edit photos one at a time, but no longer!
If you’re a photo creative, you owe it to yourself to give Evoto a chance. I guarantee you’ll never go back to manually retouching photos. In my years as a photographer, I’ve purchased and tried a lot of presets, panels and plugins that promised a lot, but either didn’t deliver or required too much time to be effective in my workflow. I’ve finally found a software that does what it says, does it fast and meets my quality expectations in one package. I am thankful for this product!
A final note on this review - their customer service is excellent. They really listen to their customers' feedback.
Truly ground breaking software for…
Truly ground breaking software for portrait retouching. Turns hours of retouching into minutes with excellent results. Always adding new features.
Post processing times are a breeeze now
Amazing product
This has streamlined My workflow a lot and has sped up everything. It's a perfect studio portrait photographer product and the team actively listens to the people who use it.
the tool is perefectly created for a niche audience.. and for the quality of image it finishes off with.. it's totally worth the credit based export system they have.
Good app...
To me Evoto is a lifesaver
To me Evoto is a lifesaver. for retouching time most of my works were on my hdd only. now I can retouch those in a very short time. no more backpain for the retouching and clients will be happy too by quick delivery. Thanks to Evoto team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







