Bought a case, I wouldn’t recommend a metal case as it acts as a signal blocker, iPhone 17 pro max went from 5G to E with the case on and as soon as I took it off 5G comes back. Not impressed
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Purchased the orange case for 17Pro Max. It lasted 32 days before I fell from my hand to the ground. The screen cracked and is toast. They fail to mention you need a screen protector for the scree... See more
Company replied
I purchased a metal case for my iPhone 15 Pro Max. The MagSafe magnet is very strong and the phone fits very snuggly in the case and I love the bright orange color. What I didn’t like was the slippery... See more
Company replied
I received the product a bit delay but its worth the expectation. The orange metallic mag case had pretty blended well to my orange iphone 17 pro max. I recommend the product but next time make deliv... See more
Company replied
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Stay AWAY from their products
I would strongly advise people to stay away from Evolved Chargers.
I purchased an Apple Watch strap and, considering the price, I expected much better quality. Instead, it broke in less than two weeks with normal daily use. When I contacted customer service, the experience only got worse.
Their first response was that the item was outside their one month warranty period, even though it clearly wasn't. After I pointed out their mistake, they changed their story and claimed the damage was due to "normal wear and tear."
Seriously? An Apple Watch strap breaking in under two weeks is considered normal wear and tear? That's simply not believable.
Rather than standing behind their product, they looked for excuses to avoid honoring what should have been a straightforward warranty claim. The quality is poor, the products are overpriced for what you get, and the customer service is among the worst I've experienced.
Buyer beware. There are plenty of companies that offer better quality products and actually stand behind what they sell. I won't be buying from Evolved Chargers again.
22 June 2026
Unprompted review
Reply from EVOLVED
Hi Vicky,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
A watch strap should certainly last longer than two weeks under normal use. After reviewing your case, our team determined that the damage was consistent with physical damage rather than a manufacturing defect, which is why it wasn't covered under our warranty. We understand you disagree with that assessment, and we're sorry for the frustration this has caused.
Regarding the warranty timing, we apologize for the confusion in our initial response. That was an error on our side, and we corrected it as soon as it was brought to our attention.
We always aim to handle warranty claims fairly based on the evidence provided, and we never intend to make the process difficult for our customers. We appreciate your feedback, as it helps us improve both our products and our customer service.
Kind regards,
Evolved Chargers
Bought a £30 metal phone case from this…
Bought a £30 metal phone case from this company, 34 days later the latch that clips the back section broke and made the case useless. Contacted the company who were unable to provide any refund or replacement because it was outside their 30 day warranty. Wouldn’t buy again from them, overpriced, poor quality and shocking warranty.
24 June 2026
Unprompted review
Reply from EVOLVED
Hi Ben, we're sorry to hear your experience didn't meet your expectations. We understand how frustrating it is when a product develops an issue, especially so soon after purchase. Our warranty policy is outlined on our website, but we appreciate your feedback and will share it with our team as we continuously review both our products and our customer support policies. Thank you for taking the time to let us know about your experience.
Perfect product as described
Perfect product as described. There was a similar product on Amazon for half price but there was a complaint the screw would loosen. This is a robust product and has to order again because my family member wanted to steal mine. ❤️
23 June 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Great communication throughout purchase…
Great communication throughout purchase and delivery process
23 June 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Quick and Excellent Customer Service by…
Quick and Excellent Customer Service by Jane
19 June 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Cost too high for returns
I received a metallic case for my iPhone 17 Pro today, but the size sent is for the iPhone 17 Pro Max. I have read their terms for return but it seems it wouldn't eligible for exchange if I have to pa a 25% restocking charge and all fees for return. This make it not worthwhile to return it as the cost is too high. I will not buy anything directly from this company again, and will only buy from a reputable company like Amazon in the future. A shame as the products I have previously (from Amazon) have been quite good.
22 June 2026
Unprompted review
Reply from EVOLVED
Hi Nick,
Thank you for your feedback, and we're sorry to hear about your experience.
If you received an iPhone 17 Pro Max case after ordering an iPhone 17 Pro case, please contact our support team directly. If we shipped the wrong item, we will of course make it right and arrange a replacement at no cost to you.
The 25% restocking fee mentioned in our return policy applies to certain change-of-mind returns and does not apply when we have made an error with the order.
We're glad to hear you've been happy with our products in the past, and we'd appreciate the opportunity to resolve this for you. Please reach out to us with your order number, and we'll investigate the issue right away.
Best regards,
Evolved Chargers Support Team
17 pro max ultimate GARBAGE
I bought the 17 pro max ultimate or whatever phone case from here. When it arrived the privacy screen was already peeling from the inside and the phone case never closed/locked. I have been sending these ppl the information they have requested and I haven’t herd much of anything back which I think is a joke now that it’s been 3 days prior and they keep declining my return. They state that they try to have communication within an every 24 hrs on there website but that’s definitely not a true statement
16 June 2026
Unprompted review
Reply from EVOLVED
Hi Ira,
We're sorry to hear about your experience.
After reviewing your case, we can confirm that our support team has been responding and requesting additional information to assess the issue under our warranty and return policy. We understand that waiting can be frustrating, but your case is still being handled and has not been ignored.
Regarding the privacy screen and locking mechanism, we are currently reviewing the photos and details provided to determine the appropriate resolution. Return requests are not automatically approved and must be evaluated based on the information received.
We appreciate your patience while our team completes the review and will continue communication through your existing support ticket.
Best regards,
Evolved Chargers Support Team
Evolved chargers faulty titanium Apple watch band
Bought a titanium watch band from Evolved Chargers for a new Apple Watch Ultra. Band arrived faulty. Used their online support form and email addresses to try get the band replaced. All we got was a bot reply and asked for video evidence. Then had no further contact from them. Despite several follow up requests all we got was an automated reply to say we'll be in touch in 24 hours.
Never got any reply or result. Website is a scam
1 June 2026
Unprompted review
Reply from EVOLVED
Hi Z,
We're sorry to hear about your experience.
We can confirm that your support request was received and that our team requested video evidence to help verify the issue and determine the appropriate warranty solution. We understand your frustration regarding the response time and apologize if our communication did not meet expectations.
Evolved Chargers is a legitimate business, and we take product issues seriously. If your case remains unresolved, we encourage you to reply to your existing support ticket with your order number so our team can review the matter and provide an update as quickly as possible.
We appreciate your feedback, as it helps us improve both our products and customer support processes.
Best regards,
Evolved Chargers Support Team
MagCase Clear not anti-yellow as it claims
I bought the MagCase Clear that claims two things:
• Anti-Yellow Coating
Special layer keeps the case clear and fresh even with long-term use
• Crystal-Clear Finish
Showcases your phone’s original look while guarding against scratches & scuffs
The case ended up with multiple scratches and went yellow brown within a month. The case was delivered on 17th May, and I sent the email on 16th June. They responded on 18th June. After writing in to tell their customer service about the issue of the defective, falsely advertised product, and that I’d like a refund, they refused acknowledge the yellowing issue but were very quick to tell me that I am out of the 30 day return window and wished me a nice day.
Email response:
Thank you for reaching out to us regarding your order, and we hope you're doing well!
Our 30-day money-back guarantee warranty allows customers a full 30 days from the delivery date to request a return, refund, or replacement. It is listed in our Refund Policy.
After carefully reviewing your order details, we noticed that your request was made beyond the return/refund/replacement window.
According to our records, your order was delivered on May 17, 2026.
Unfortunately, this means we are unable to process to claim a warranty for your order. We completely understand your concern and sincerely apologize for any frustration this may cause. Thank you for your understanding, and we hope you have a wonderful day.
I’ve had this issue with anti-yellow claims being untrue before from other merchants not just this one, but lesson learnt if any retailer claims anti-yellow, it’s not the case, it will most definitely go yellow brown and very quickly.
16 June 2026
Unprompted review
Reply from EVOLVED
Hi Hasina,
Thank you for sharing your feedback. We're sorry to hear that the case did not meet your expectations.
Our anti-yellowing feature is designed to help reduce discoloration over time, but factors such as UV exposure, heat, and daily usage can still affect clear cases and may lead to visible changes in appearance. We understand how disappointing this can be.
Regarding your support request, our team reviewed it based on the delivery date recorded for the order and applied our published warranty and return policy accordingly. We apologize if our response came across as dismissive, as that was never our intention.
We value all customer feedback and continuously work to improve both our products and support experience. If you would like us to take another look at your case, please reply to your existing support ticket with your order details, and our team will be happy to review the matter again.
Best regards,
Evolved Chargers Support Team
Phone case wear already
This case does not work for you to charge through the case to phone and charge battery. Gets super hot and does not charge correctly or anything unless it’s exactly where it should be on wireless charger. It’s very sketch. Lastly, within 2 months of owning the phone case, there’s a large grey wear spot forming on my silver phone case already. I’m not even really an avid iPhone user, so for this to happen is pretty sad.
6 May 2026
Unprompted review
Reply from EVOLVED
Hi Benjamin,
Thank you for sharing your experience. We're sorry to hear that the case has not performed as expected.
Our MagSafe-compatible cases are designed to support wireless charging, but charging performance can vary depending on the charger model, alignment, power output, and other factors. Excessive heat or inconsistent charging is not the experience we aim to provide.
We're also sorry to hear about the wear you've noticed on the case after only a few months of use. While some cosmetic wear can occur over time, we understand your concern regarding the appearance of the case.
We'd be happy to review the issue further. If you haven't already done so, please contact our support team with your order number and photos of the wear so we can investigate and determine the best way to assist.
Thank you for your feedback, as it helps us improve our products and customer experience.
Best regards,
Evolved Chargers Support Team
Terrible company
Terrible company , Purchased the Mag case the clip at top was broken, have been back and forth with emails, first they wanted videos, which I sent , now they are saying its out of the 30day warranty. Its definitely not.Wish I had checked on here before buying total waste of money and time. DO NOT BUY FROM THIS COMPANY.
17 June 2026
Unprompted review
Reply from EVOLVED
Hi Heather,
We're sorry to hear about your experience and understand your frustration.
Our support team requests photos or videos in certain cases to verify reported product defects and ensure we can provide the appropriate resolution. We understand that going through this process can be frustrating, especially if there has been confusion regarding warranty eligibility.
We take product quality concerns seriously and never intend for customers to feel unsupported. If there has been any misunderstanding regarding the warranty period or the status of your claim, we'd like the opportunity to review the matter again.
Please reply to your existing support ticket with your order number, and our team will be happy to take another look at your case and provide clarification.
Best regards,
Evolved Chargers Support Team
I bought the car phone holder and it…
I bought the car phone holder and it has started to lose its suction. It didn’t stick to my dashboard as suggested and I have to restick it to the windscreen for every journey otherwise it falls off mid journey. No wonder they don’t accept used returns.
17 June 2026
Unprompted review
Reply from EVOLVED
Hi Louise,
Thank you for your feedback. We're sorry to hear that the holder hasn't performed as expected for you.
The suction cup is designed to work best on clean, smooth, non-porous surfaces such as glass. Some dashboard materials and textured surfaces can reduce adhesion over time. If the suction cup has lost its grip, washing it with warm water and allowing it to air dry can often restore its suction.
We'd like the opportunity to help resolve this for you. Please contact our customer support team with your order details, and we'll be happy to look into this and discuss possible solutions.
Kind regards,
Customer Support Team
Great case far better than the rubber…
Great case far better than the rubber ones and keep the look of the phone. Unfortunately it fell to pieces in six weeks so back to Amazon and a silicone one
11 June 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Great quality product and amazing…
Great quality product and amazing customer service. Very satisfied!
13 June 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
DONT WASTE YOUR MONEY
I never complain, but my experience was horrible. Do not buy products from Evolved. I ordered a MagSafe Metal iPhone case which was very very poor quality, for a very expensive price. The plastic clip that holds it all together broke after two weeks of use and made my phone fall out. When I contacted their support and asked for a refund, they made it extremely difficult to even find my details and when they finally worked out my order, they refused any type of refund or compensation as it was just passed 30 days. Don’t buy from here.
DONT WASTE YOUR MONEY
13 June 2026
Unprompted review
Reply from EVOLVED
Hi,
We're sorry to hear that you were disappointed with both the product and your experience with our support team.
We take feedback like this seriously. While we stand behind our products, we understand how frustrating it is when an item doesn't meet expectations, especially if it develops a fault during normal use.
Regarding your order, our standard refund policy applies to returns requested within the specified return window. However, defective products are handled separately, and we'd like the opportunity to review your case again to ensure it was assessed correctly.
Please contact us directly at support@evolvedchargers.com with your order number, and we'll be happy to take another look and see what we can do to help.
Thank you for bringing this to our attention.
– Evolved Chargers Support Team
Not fit for purpose
Bought the orange case for my iPhone 17 which after a few days use the clip at the top fell apart when taking the case off the phone. I emailed Evolved and sent pictures, they asked for a video which I sent. Then I received a generic response, this is human error and not covered under warranty. I wish I had read the previous reviews before purchasing as I see from others it’s a common issue.
28 May 2026
Unprompted review
Reply from EVOLVED
Hi Helen,
Thank you for your feedback. We're sorry to hear about your experience.
After reviewing the photos and video provided, our team concluded that the damage shown was consistent with force applied during removal of the case rather than a manufacturing defect. For this reason, the claim was not covered under our warranty policy.
We understand this was disappointing, and we appreciate that you took the time to provide the requested evidence. While our cases are designed to withstand normal daily use, no phone case is immune to damage if excessive force is applied during fitting or removal.
We take all customer feedback seriously and continuously monitor product performance. If a genuine manufacturing issue is identified, we always work to resolve it promptly for our customers.
Kind regards,
Evolved Chargers Customer Support
SCAM!! Worst phone case ever
Under no circumstances purchase a iPhone case from this company. They are a complete scam. Firstly they are not an Irish or any European country, the flimsy poorly built case came directly from China. I dropped my phone from a max of 2 foot onto a timber floor and it cracked in two places. In cracking it scratched my new phone badly. I tried to speak to them but they would not listen and refused a refund.
6 June 2026
Unprompted review
Reply from EVOLVED
Hi Tony,
We're sorry to hear about your experience.
We would like to clarify that we do not claim to be an Irish company or based elsewhere in Europe. We are a Swedish company, and depending on the customer's location and product availability, orders may be shipped from different fulfillment centers to ensure the fastest possible delivery. In some cases, this may include shipping directly from China.
We take product quality concerns seriously, but phone damage can occur under a wide range of circumstances, and we have many customers successfully using our cases every day. We were unable to verify that the damage described was caused by a defect in the case itself.
We appreciate all customer feedback and remain committed to assisting customers through our support channels whenever issues arise.
Kind regards,
Customer Support
Wouldn’t let me leave a 1* review
Wouldn’t let me leave a 1* review.
Nasty cheap Chinese rubbish. Sent from the US and no point in retuning as there’s a 25% restocking fee and you have to pay for postage.
When you look at the reviews on their website they are clearly not the genuine trustpilot reviews - as is evident when you actually come to trustpilot site directly!
Would avoid this company at all costs - particularly as the phone case is not cheap in the slightest!
11 June 2026
Unprompted review
Reply from EVOLVED
Hi Rsg,
We're sorry to hear that you were disappointed with your experience.
We'd like to clarify a few points for anyone reading this review. Our products are designed and developed by our team and manufactured by carefully selected partners. We stand behind the quality of our products and have thousands of satisfied customers worldwide.
Our shipping origins are clearly stated on our website, and our return policy, including any applicable restocking fees, is available prior to purchase. We understand that return shipping costs can be frustrating, particularly for international orders, but these terms are disclosed upfront.
Regarding reviews, we do not alter, edit, or selectively display Trustpilot reviews. Reviews shown on our website are collected through independent review platforms and reflect genuine customer feedback from verified purchasers.
We take all customer concerns seriously and would welcome the opportunity to discuss your experience further and see if there's a way to resolve the issue. Please feel free to contact our support team directly.
Kind regards,
The Customer Support Team
Service was fine until I highlighted…
Service was fine until I highlighted problems with their items.
The iPhone case has magnets which prevent the phone from working and getting full service…. Meant I had no signal when my daughter needed to reach me.
Company has told me that as I’ve used the product I can’t return or get a refund.
They also sent the wrong cable to me.. I told them I want to return and refund as it’s no use to me and the wrong one received. They still won’t let me return or refund it.
Their communication as soon as I told them negative feedback changed completely and I’m appalled at their customer service. Do not trust or buy from this company… items also took about 3 weeks to areive!!
5 June 2026
Unprompted review
Reply from EVOLVED
Hi Maria,
We're sorry to hear that you've had a frustrating experience.
We take all customer feedback seriously and would like to clarify a few points. Our products are tested before sale, and we have not received reports that this case blocks cellular signal. However, if you experienced an issue, we would have been happy to investigate it further and work toward a solution.
Regarding the cable, we apologize if the incorrect item was received. In cases where a shipping error occurs, we normally offer a replacement or appropriate resolution once the issue is reported.
Our return policy follows consumer regulations and is clearly stated on our website. While used items may not always qualify for return, we always aim to treat customers fairly and review concerns on a case-by-case basis.
We regret that you were unhappy with our communication and would welcome the opportunity to resolve any outstanding issues. Please contact us directly with your order number so we can review your case again.
Kind regards,
Customer Support Team
Absolutely shocking customer service i…
Absolutely shocking customer service i never received my item and after numerous emails arguing with me royal mail advised them to ask for a claims form from them and then to process me a refund then agreed via emial to me two or three times then kept emailing going back on what they've said. Still not had my refund so they take your money then do nothing to help, con of a website stay well clear of this site !!
28 April 2026
Unprompted review
Reply from EVOLVED
Hi Louis,
We're sorry to hear that you're unhappy with your experience.
After reviewing your case, we can confirm that your order was sent and that Royal Mail advised us to wait for the appropriate investigation period before a claim could be submitted. As the parcel had not been officially declared lost at the time of your initial requests, we were required to follow Royal Mail's claims process before issuing a refund.
We understand that this process can be frustrating, and we apologize if our communication caused any confusion. Once the necessary timeframe had passed and the required information was available, we worked to resolve the matter in line with Royal Mail's procedures.
We take customer service seriously and would never intentionally withhold a refund or "take your money and do nothing." If there are any outstanding issues with your case, please contact us directly with your order number and we'll be happy to review it again.
Kind regards,
Evolved Chargers Customer Support
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