Evolution Solutions Reviews 

2,129
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the professional installation and friendly staff who arrive on time and explain everything clearly. People appreciate the quick service, clean workspaces, and helpful guidance on using the application step by step. Clients note that booking and scheduling go smoothly, with efficient communication from the office team throughout the process. Some reviewers were not happy with customer support, mentioning difficulties getting prompt responses to phone calls and emails after the initial setup. A few consumers also experienced frustrating communication issues when trying to resolve long term technical problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that engineers are exceptionally... See more

User experience

Clients share positive opinions on user experience, highlighting smooth processes and quick installations... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are polite, patient,... See more

Application

Customers had positive experiences with application, noting that friendly engineers provided helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Evolution solutions have been amazing from start to finish. The ladies in the office sorting out the front end side were super friendly and helpful, with great communication. The whole process from ap... See more

Company replied

Rated 5 out of 5 stars

Bought a new Volvo EV and liaised with Ohme, who were excellent. The installation comes via Evolution Solutions, who called to arrange a window to fit the charger-which was 2-3 days after the order... See more

Company replied

Rated 5 out of 5 stars

Kieffer did a great job installing our Ohme epod charger. He was clear with suggesting where the charger would go, any potential issues that may arise and how he would install it, when the electri... See more

Company replied

Rated 5 out of 5 stars

Jake arrived on time, completed the job quickly, efficiently and he cleaned up afterwards, which is a rarity these days with trades people. He went through the app step by step and was really patient... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

Based in Accrington, Lancashire we work with customers helping you to fulfil your electric vehicle home and workplace charging needs. We supply and install simple and convenient electric car charging solutions, by offering knowledgeable guidance and excellent customer service to enable customers to confidently charge their EV at home and in the workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,129)

297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service all round.

First class service all round. From start to finish the whole team were fantastic. Well informed, friendly, able to deal with all my queries and the installation was seamless. A big thank you to everyone at Evolution Solutions, and Cameron the installation engineer on the day who was top notch! :)

24 April 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Damon, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience throughout the process. I will be sure to pass this feedback to Cameron and the rest of the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ben arrived on time and did a good tidy…

Ben arrived on time and did a good tidy job, thanks

24 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Anthony, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure ton pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Evolution Solutions did an excellent…

Evolution Solutions did an excellent job installing my EV charger. The engineer arrived on time, completed the installation neatly, and left the area spotless. The workmanship was tidy and professional throughout. Really pleased with the service and would happily recommend them.

23 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Samuel, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to all of the team. Thankyou for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent would recommend

Cameron the installer was so knowledgeable and helpful with all my questions. He knew all the answers and explained everything in such a clear way. Also excellent fitting job and very tidy.

22 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Nicola, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to Cameron. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Helpful installation engineer

The installation engineer (John) was very helpful and took time to explain how everything worked.

21 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Graham, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to John. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ben came to install the Ohme charger…

Ben came to install the Ohme charger today and he was brilliant. Polite and professional, he explained everything to me and left everywhere tidy before he went. Many thanks !

21 April 2026
Unprompted review
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Reply from Evolution Solutions

HI Katie, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Friendly

Friendly , efficient service. Well done.
Great service beforehand as well. Highly recommend !!

20 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Susan, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Delighted with the company.

From the start, when I was insistent that I had a site survey so I could get help and advice on the which, where and cost, to finish when Connor completed a quick and extremely neat and tidy install, the whole team, especially Amy in the office and the top man Connor were friendly and knowledgeable and made me feel at ease at spending over a grand on an outside plug !!!
Highly recommend this company
Thank you
Keith

17 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Keith, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Conor and Amy. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 4 out of 5 stars

Great service

The friendly technical team and technician - John who fitted the EV. He explained what he would be doing, how to set up EV app and made sure it connected and worked with my car. Thanks John.

15 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Foxylady, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had a great experience and will be sure to pass this feedback to John. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ben evolution solutions

Ben, who came to fit the charger was excellent. He came at a good time and took no time at all to fully fit the charger. He also only turned the power off when really needed, reducing any inconvenience. He was very polite and also helped to get everything up and running on the app. Great job.

15 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Adrian, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great service and staff

Great service and staff. Recommend. Customer care was excellent really happy 😄😁

16 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Pilocik thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the whole team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Professional and pleasant to deal with

Survey was detailed and aimed at finding solution for older type house (no easy route charger to consumer unit). Installation threw up some issues but were handled very well by the install team.
I was particularly impressed by the pleasant and professional manner of the team throughout both the survey and installation. A credit to your organisation

14 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Eugene, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the whole team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great experience

The whole process was seamless and stress free. From the very first conversation all information and advice offered was really professional.i was kept well Updated, The technician Ross who installed my unit gave an arrival time on the day of install, he was on time and very professional. The install was as i wanted, very clean and tidy, would highly recommend

14 April 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Stewart, thankyou very much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Ross and the rest of the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent experience with Evolution…

Excellent experience with Evolution solutions. Right from the start Amy was super helpful, giving me help on understanding chargers (before I purchased my car) and then helping me through the order and installation process really clearly.

Would 100% recommend and use again.

13 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Jon, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to Amy. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Guy turned up bang on time as he said he would

Guy turned up bang on time as he said . No messing around . Got the charger installed exactly were we asked for it . Very polite very professional & skilled shown us all we needed to know etc . Would highly recommend ev solutions simple no hassle job done thanks a lot ev solutions

10 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Carl, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

A smooth process from start to finish

A smooth process from start to finish. Good communication at every level. Engineer was very professional, knowledgable and left the area clean and tidy

9 April 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Katie, thanks so much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Kieffer did a great job installing our…

Kieffer did a great job installing our Ohme epod charger. He was clear with suggesting where the charger would go, any potential issues that may arise and how he would install it, when the electricity would be turned off, and how to use it once it was installed.

He cleaned up afterwards and was polite.

I'd recommend Kieffer for installations of EV chargers.

8 April 2026
Unprompted review
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Reply from Evolution Solutions

Hi Mike, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kieffer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Had my car charger fitted today by Ben

Had my car charger fitted today by Ben, he did a fab job with fitting the extra cable we needed and it looks great, very helpful and explained everything too! Highly recommended

8 April 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Karen, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Young gentleman rang prior to let me…

Young gentleman rang prior to let me know he wasn't far away, explained everything, polite, friendly, felt like he was well experienced and knowledgeable, no problems at all , made sure I was happy before he left , thanks Ben

8 April 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Sarah, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Installer came on time

Installer came on time, listened to my requests on positioning of the charger, and was very helpful in setting up my Ohme app

2 April 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Stephen, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the installer who attended. Thanks for choosing Evolution Solutions.

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