Well, in general it goes easy, and the question or required information becomes a bit annoying (how can I retrieve my India visa information for more than 10 years ago?) but it went fine.
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Review summary
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Overall a smooth experience However, the process could be better streamlined. For example, the form for additional information and document upload could happen before the payment step. The address... See more
Quick and easy to apply. Some instructions could be slightly clearer (e.g. address was not correct, but was difficult to understand why, and took a couple of atempts)
Overall site is easy is navigate , but some asks were confusing . For example , the visa information of previous visits to India is not possible to fill because we travelled on Indian Passport prior... See more
Company details
Written by the company
eVisaEntry helps you get your travel visa and travel authorization the easiest way possible. Start now and get your visa with expert revision, simplified application and travel assistance.
Contact info
ED WORLD TRADE CENTER, 08039, Barcelona, Spain
- support@evisaentry.com
- evisaentry.com
4.0
Great
532 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 48 hours
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Scam website masquerading as…
This is a scam website masquerading as the US official website to apply for ESTA. The official website is cheaper and process much faster than this sc website. These scammers are hiding in Spain and are preying on unsuspecting people who needs ESTA.
9 April 2026
Unprompted review
Reply from eVisaEntry
Dear Jason,
Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory.
Our company is a private, independent visa processing assistance platform. At no point do we present ourselves as a government agency, and this is expressly stated on our website. Accordingly, we categorically reject any suggestion of fraudulent conduct.
The fees charged correspond to the professional services we provide: document review and verification, application process management, and personalized customer support — services that are complementary to the official fees established by the relevant authorities.
We are committed to addressing our customers' concerns and invite you to contact us at support@evisaentry.com so that we can review your case and help you directly.
We remain at your disposal.
The eVisaEntry Team
Very fast and straigh-foward
8 July 2026
Unprompted review
Misleading ESTA website and no refund response
I used this website to apply for ESTA because it looked very similar to an official U.S. government ESTA application website. Only after payment did I realize that it is a private third-party service and not the official ESTA website.
The final amount of $144 was not clearly shown to me before the payment was charged. This is much higher than the official ESTA fee. In my opinion, the website design and wording can easily mislead travelers into thinking they are using the official ESTA system.
When I noticed the issue, I contacted support and requested a refund. They refused, saying that the application had already been processed. Although my ESTA was eventually approved, I still believe the service was misleading because the private nature of the website and the total cost were not made clear enough before payment.
I recommend travelers avoid this website and use only the official U.S. government ESTA website.
Update: ESTA was approved, but this does not change my complaint. My issue is not the approval itself, but the misleading presentation and unclear pricing before payment.
Update:
I provided the application number and requested that they review the case again. My complaint remains the same: the private nature of the service and the total charge of $144 were not clear enough before payment.
Update:
After payment, I contacted eVisaEntry and they sent me a refund request link. However, their own refund system required me to wait at least 24 hours before refund-eligible applications would appear. This means I had no real chance to request a refund before they processed the application. Now they refuse the refund because the application was already processed. In my opinion, this is unfair and misleading.
7 July 2026
Unprompted review
Reply from eVisaEntry
Dear Evgeniy,
Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory.
Our company is a private, independent platform assisting with visa application procedures. At no point do we present ourselves as an official government website, and this is expressly stated on our site. As such, we categorically reject any suggestion of a misleading or fraudulent practice.
The fees applied correspond to the professional services we provide in addition to the official fees set by the relevant authorities. The total amount must be explicitly confirmed before payment is made, and no charge is processed without such confirmation.
We are sorry to hear that you have not yet received a response regarding your refund request. In order to look into your case and ensure it reaches the right team, could you please share your application number with us?
Once we have this, we will forward it to our support team so that they can follow up and make sure you receive an answer regarding your refund request as soon as possible.
We remain at your disposal.
The eVisaEntry Team
Very good happy every easy
7 July 2026
Unprompted review
Becarefull !!!
Becarefull you are paying for a non governmental service at a ridiculous pricing with legalized thieves
6 July 2026
Unprompted review
Reply from eVisaEntry
Dear Jonathan,
Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory.
Our company is a private, independent platform assisting with visa application procedures. At no point do we present ourselves as a governmental body, and this is expressly stated on our website. As such, we categorically reject any suggestion of fraudulent conduct.
The fees applied correspond to the professional services we provide: document review and verification, management of the application process, and personalized customer support — services that are complementary to the official fees set by the relevant authorities. The total amount must be explicitly confirmed before payment is made. No charge is processed without such confirmation.
We remain at your disposal.
The eVisaEntry Team
Convenient process for a visa
Convenient process for a visa. Easy to follow. Kind notification. Thank you.
7 July 2026
Unprompted review
Very Simple
4 July 2026
Unprompted review
the format of the photos
the format of the photos acquired should be indicated.
2 July 2026
Unprompted review
Reply from eVisaEntry
Dear Customer,
Thank you for your feedback.
We will take your comment into consideration to improve the instructions provided during the application process.
If you experienced any specific difficulty with your photo upload, please feel free to contact us at support@evisaentry.com so we can assist you directly and make sure everything is in order for your application.
Thank you again for helping us improve our service.
We remain at your disposal.
The eVisaEntry Team
It's simple and easy.
3 July 2026
Unprompted review
Clear formate
Clear formate, but no indication about necessary vacunations
2 July 2026
Unprompted review
Easy to make it throu
30 June 2026
Unprompted review
Very easy to use
29 June 2026
Unprompted review
Scam...They try to pretend to be the…
Scam...They try to pretend to be the government site .
They provide no real service, just do what the government site does and charge way over the top for nothing more than the government site.
Total scam
22 June 2026
Unprompted review
Reply from eVisaEntry
Dear Customer,
Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory.
Our company is a private, independent visa processing assistance platform. At no point do we present ourselves as a government agency, and this is expressly stated on our website. Accordingly, we categorically reject any suggestion of fraudulent conduct.
The fees charged correspond to the professional services we provide: document review and verification, application process management, and personalized customer support — services that are complementary to the official fees established by the relevant authorities.
We are committed to addressing our customers' concerns and invite you to contact us at support@evisaentry.com so that we can review your case and assist you directly.
We remain at your disposal.
The eVisaEntry Team
Absolutely love the service
26 June 2026
Unprompted review
Easy to undertsand
25 June 2026
Unprompted review
I cannot recommend this provider.
I cannot recommend this provider.
We submitted a Tanzanian visa application for my friend months ago and have been dealing with delays, contradictory information and very poor communication ever since.
Over the course of this process, we received different reference numbers for the same application and repeatedly got generic replies that did not actually address the questions asked. Even when I specifically requested the payment confirmation for the application, I was sent further status updates instead of the document I had asked for.
Because of the lack of clear and reliable information, I eventually contacted the Tanzanian Embassy in Berlin myself. The embassy informed me that there had been technical problems in the visa system in January and February and advised that the traveller should carry the application ID together with proof of payment.
This is exactly the kind of important information I would have expected a professional visa service provider to communicate proactively after months of delay. Instead, I had to find it out myself, and I am still trying to obtain the payment confirmation from the provider.
Overall, this has been a frustrating, confusing and very disappointing experience. Based on our experience, I would not use this service again.
23 June 2026
Unprompted review
Reply from eVisaEntry
Dear Anja,
Thank you for taking the time to share your feedback, and we sincerely apologize for the experience you and your friend have had throughout this process.
Your feedback has been noted and will be taken seriously as we work to improve our processes.
In order to resolve this as quickly as possible, could you please share your application number with us? This will allow us to escalate your case directly to our team so they can ensure you receive the payment confirmation and all the information you need without any further delay.
You can also reach us directly at support@evisaentry.com
Thank you again for your patience, and we hope to make this right for you.
The eVisaEntry Team
Do not use this company
Do not use this company. I made an application for a visa and then tried to cancel by emailing eVisa Entry within 1.5 hours (on a Saturday night when corresponding government agency would have been shut). Reason for cancelling was that we had missed the 30 day minimum advance period for online applications, so we would need to make an application in person on arrival. eVisa Entry completely refused to refund the money, saying that under EU law, the right to cancel is waived as their service is 'personalised’. HOWEVER they cited a law which relates to personalised GOODS (e.g.: mug, pen) which does not apply here, as these are personalised SERVICES. The law applicable to services permits cancellation at any time before the service has been performed, ie: visa granted by the Tanzanian government. As we still haven't got the visa (and likely won't, because we applied too late for the online advance visa), the service hasn't been 'performed', so I should have been entitled to cancel.
And I emailed to cancel within 1.5 hours of first applying on eVisa Entry's website - and on a Saturday night when the application likely wasn’t commenced their side!
22 June 2026
Unprompted review
Reply from eVisaEntry
Hi,
We are sorry to hear that your experience did not meet your expectations.
We would like to clarify that each refund request is reviewed individually, taking into account the status of the application, the time at which the request was received, and the processing stage reached.
Our service begins with the management and review of the information provided by the applicant, so refund eligibility depends on the specific status of the application at the time the request is received. Information regarding refund conditions and applicable criteria is available during the application process and in our Refund Policy.
We understand that plans may change and unforeseen circumstances can arise, and we apologize for any inconvenience caused. However, in order to properly review your case and verify the specific details of your application, we invite you to contact our customer support team at support@evisaentry.com.
Our team will review your situation and provide you with an appropriate response.
The eVisaEntry Team
Makes everything simple to submit
23 June 2026
Unprompted review
Simple process
23 June 2026
Unprompted review
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