Everyone Does It Reviews 

Brilliant service more than once, uk based so I even got my vape the next day after speaking to a really helpful guy over the phone.

Highly recommend. The totum came and works perfectly, genuine item, trustworthy business 👊👊👊👏👏👏

I placed an order for a new vape which came with a glass bubbler. However this glass cracked straight away (maybe I didn't notice when it arrived). This company sent me a new one out without any questions asked. I will be coming here first whenever I need anything like this again. Thanks guys, great prices and a great service.

Great, super fast delivery. Will be using again for sure. Really good value also

Great customer experience,
Great delivery time for well packaged goods,
I was slightly concerned about buying a 3d printed adapter for my vape but it works perfectly and massive props for printing and selling components at a fraction of the cost of anywhere else

Ordered a vape on the 8th, no shipping details were sent on. Asked for them on the 11th and was told they would send me them once they had them (took a day for this reply)?! I asked again today (13th) and also asked to cancel the order if it hadn’t been shipped.

I’ve now had an email from shopify saying it’s being refunded. No explanation as to why an in stock item that says 3-5 for UK hasn’t been shipped 5 days later.

Avoid using this site.

Ordered from Magicvaporizers got shipping details 3 hrs later and the vape came the next day, both have price match guarantee no brainer

Great :)
Happy with order

I ordered a 16cm glass defuser which, when arrived, was about 20cm. Obviously it doesn't fit so I returned it for a replacement at my own expense.
This was weeks ago now, and they can't find the return (despite a tracking number confirming it was delivered) and I have had to follow up multiple times to get the same "the return manager is dealing with it". I won't order from this company again, and feel the customer service is frankly crap.

Recieved my bong that i ordered on thursday in just three days. Solid bit of glass.Money well spent. Thank edit.

It took a while to get return shipping refunded, but it happened today.

After my negative review, I was happily contacted, the package will be sent again and then I will let you know what I think of the products.

For the next time, when there is no time just give a short update. Silence kills! ;)

Day 17 still sitting with mo vape and no refund after my storz-bickel crafty plus lasted 5 or 6 month and this company who took my cash are blanking me
WARNING FAULTY GOOD THATS 2 OUT OF 2 ITEMS THAT HAVE BEEN FAULTY BUT THE TAKE YOUR CASH AND IGNORE YOU WHEN U HAVE A FAULTY ITEM they only reply when you leave there names on your review and btw to the muppet who runs everyone does it yous dont have any faults when yous are taking cash out peoples banks FAULTY GOODS FOR FULL PRICE HERE
COME AND GET IT FOLKS
Yous took my cash means yous are responsible in my eyes the reviews will keep coming ya bam until I'm refunded day 18 now I wonder if I'll get a call to sort this of these robbers it's funny they dont even deny this they just carry on as if there isnt anything wrong muppets

Bought 2 new glass inserts for my vaporiser, both really poor quality and shattered after a couple of uses. E-mailed my complaint and they asked if I had any pictures of the broken glass! No reply to my follow up e-mail. Avoid.

I ordered a Kannastor Gr8tr v2 + payed for Saturday delivery (£12.95), arrived as expected but I used it once and one of grinding plates was stuck to the chamber, no hope of it coming loose.

Reported this to Namaste, they requested some proof to be reviewed by the Order processing team. The next day they approved a replacement and I didn't have to send back the defective one (probably saw it was a lost cause as I did) and they matched my delivery option and had it sent to me next day delivery. Can't really complain to be honest but also can't give 5 stars as I should've had a fully working grinder to begin with.

Special shout-out to Burt! Very helpful, good to talk to.

Very unhappy. Bought a vaporizer costing £70.

Item arrived faulty.
Took them a week to decide if I can have it replaced.
Have to send back tracked out of my own expenses.
If anything happens in transit will be my fault.
God knows when I will be having back a new one and when and IF I will receive the full sendback refund which amounts approx an additional £30!

Been through this some time ago with some other company and turned up a waste of money and time which makes it cheaper and faster to buy a new one from somewhere else.

Reading other reviews I will not go through the hassle. Lost £100+ down the drain.

My suggestion is to avoid buying from this site as their return policy on faulty devices which are clearly a manufacturer fault sucks.

Would have expected an immediate replacement without so much hassle.

Look elsewhere to avoid disaapointment if for some reason the device does not function.

There is a reason why they avoid reviews and feedback on their FB page. BEWARE!

Excellent service received within 2 days. Very happy with my Pax 3.

Terrible, wont even accept returns

New update - 4 working days and one weekend after receiving multiple pictures of the multiple damages to the product they sold me, I get an email telling me that the return on my damaged product has been 'approved'.

It's been 4 days since that, and I haven't had the promised return label in the post.

This company is doing everything it can to hold on to my money despite sending me a product that was broken in multiple ways, was totally inoperative, and had been used previously.

These are not decent people. These aren't even barely competent people. They want your money, but they can't do the job, don't have the product, and will not treat you with the slightest respect. They deserve to go bust.

Make sure they're not holding on to your money when they do.

[previous]

New update - now more than 48 hours after sending the company high resolution pictures of both tears in the seal and the chipped glass of the chamber, and reporting the complete non-function of the oven unit, and they won't even send me the address to return the device.

These people want to be a mystery - there is no return label in the box I got. It is surely criminal at this point. What a world we live in.

I think maybe they're going bust. Has to happen to some companies during a pandemic, and I can't imagine vaporizers are more than luxury items.

They sure don't want to give me my money back. Something to not take to the bank there....

Bordering on criminal contempt from this company.

[previous]

I guess the company has more time to review their reviews than make sure I get a replacement for a faulty, damaged, used product - the below review has been reported by everyonedoesit.co.uk as erroneous when every word is exactly the truth.

That mentality again. My money sitting in their bank paying interest while they challenge a review of the incompetence that keeps my money in their bank and their faulty rubbish on my desk.

Happy days.

[previous]

Absolutely ignorant experience from beginning to end. Not only did they send me a vaporizer that had broken glass, but the seal was torn, and the heating unit was non-functional. On close inspection I saw that the ceramic oven had some scrapes in it. Plainly this piece had been returned and stuck right back on the shelf to be sent out again. When they've got your money, what's the difference hanging on to it for a couple of weeks? They make sure it isn't easy to return - no shipping label came with it.

I buy quality, and quality is quality because they use quality control. No way a piece this expensive came from the manufacturer like this, but if they did, they accept a return immediately because they want to know where exactly in their production process there is a fault.

I contacted customer service and sent them detailed photographs, and they said they'd call me back. No call. I called them and they said they would be back in touch later that day. No call.

I tried to call again this morning for over an hour, again and again, and they did not pick up. Picked up almost immediately when I called from a different number though. Gives you an idea of the mentality.

If you want to buy a second hand vaporizer that is damaged in multiple ways and absolutely nonfunctional, everyonedoesit.co.uk is the place for you. Not only will they sit on your cash while you fart about down the post office in the middle of a pandemic, they'll fob you off with a lot of crap while you do.

These sites are a front for one company, EDIT - this includes Namaste Vapes, which has the exact same stock levels. Playing hippy, but meanwhile a shed somewhere with an incompetent manning the phones.

Avoid at all costs.

Abysmal.

I had no issues with my purchase or the service from Namaste. Ordered a second vape from them and even received a voucher code for my purchase. Amazing!

Fauty Puffco Peak

10/6

Awaiting on a date to send back a faulty puffco peak which i have been waiting since 4/20 to send back. keep getting the excuse that their returns department are not at work. Been calling the last few days with no answer on the phone. Sent an email asking for info but no replies.

Update.

12/6 they finally said im able to sent the peak back and to await a returns address which would be with me by the end of the day but this didnt happen.

15/6 after waiting, i called to get the address. the gentleman on the phone could not provide that right away and that another employee was dealing with the case and would email it right away. this did not happen.

16/6 finally got the address and was sent back. i had to pay postage with the promise of it being refunded and it was sent track and trace with signature needed. Now i wait for my refund and i will update if and when that happens

22/6 got an email of refund notification. However, the refund was £28.38 short of what i paid for postage and next day delivery, plus, £8.80 what I paid to send the peak back. Emailed and called them and a member of staff said they are going to adjust to the correct amount.

Just received an email with the postage refund of £8.80. Still down £28.38.

23/6 received an email saying they are not refunding me for delivery of faulty product, which breaks UK law, and that they are not refunding me for the ball cap as apparently it didn't come int he parcel i sent back.....which is BS. Called them and the rep dealing with my case says he will sort it. in the meantime, i will get onto my bank for a chargeback.

Beware
Do not buy from this company
If anything goes wrong they are not interested.
Look at other reviews saying the same.
Bought a crafty plus nearly £200
Lasted 6 weeks before it stopped working
This company expects you to send it to Germany at your own expense
Terrible after sales service
Buy from amazon then at least you will have come back.
I hope they go bankrupt soon

DO NOT BUY FROM THIS COMPANY
IF ANYTHING GOES WRONG YOU WILL REGRET IT...