Everi Reviews 733

They say they have 5star reivews what do you think

Well yet again within weeks Evri strike again, parcel delivered with blank photo presented and no parcel, then another saying tried missed delivery to the house, but all morning i was working outside the front of my property. So one missing delivered and one just missing without any follow up to tracking details. Why would any business use this service, i will definitely never use to buy again if they are the courier service. Delivery poor, AI contact service poor, tracking service poor, please use another service if you valuv the reputation of your business.

Well we are here again. No parcel. The parcel is supposed to be at the local depot. Every day it is coming up . We are sorry you parcel has been delayed. It has missed the courier but it will be delivered on the next day I have had this message for the last 4 days. Also I received a email from Claire.
Dear ian,

I'm Claire and I'll be taking care of your delivery enquiry.

Firstly I'm sorry we haven't delivered on time for you. I can see the reason for the delay is that the parcel missed the connection to the courier.

We are aiming to get your parcel back on track and delivered today.

I'll check first thing tomorrow that your parcel has been delivered. If it hasn't, I'll be in in touch before
11 am


You don't need to do anything. I'll look after things from here. If you have any questions you can reply to this email & I'll be happy to help.

Kind Regards,
Claire

No email from her

Why do companies use this courier? It is terrible!

After having numerous deliveries delayed at the last minute and still waiting days for receipt I would recommend everyone to stop using this company.

Only gave 1 star as couldn’t give zero

You are stealing our item. Where is my jacket I was ordered ? You told me delivered when i checked delivered 1 small envelope in my post box have 1 small screw inside the envelope my order 1 Large Hugo boss jacket how big jacket going to 1 small door post box? I have CCtv camera I will give to court and police I have proof . My address 131
the small screw arrived to my house was for 133 next 2 doors not my address. And everyone should know those 5 stars reviews from Evri staffs and drivers not from costumers you are lie everybody know those 5 star's all come together in same time. All Uk peoples know you stealing good items and mobile phones from orders and parcel. You are rubbing peoples you are full rubbish

I live in s72 9au our everi driver Malc is brilliant he as never let me down .he as been delivering for at least two years or so.He is very nice friendley man who always passes tge time of day with you .

If I could give no stars I would. Christmas parcel was sent for next day delivery. Was out for delivery but 30 mins before time was told would not be delivered. The parcel which was in a heavy duty cardboard box had been damaged by courier. I have been unable to get details of damage or why it was unable to be redelivered or returned. The compensation process is a farce. What happens to the presents that were in the parcel? Dreadful service. I will never use Evri again and will tell others not to either. The very worst company ever.

If, I could score Evri with a zero rating, it, would be more than they deserve!!
For the 5th time in a matter of weeks, they have failed to deliver my goods when I have paid for Next Day Delivery, without truful notifications and waiting for over 3 days!!
Again, I am disgusted with the lack of honesty and professionalism from Evri!!
They are not fit for purpose and should not be trusted by any reasonable organisation for it's Delivery Service!!
Not fit for purpose and should be closed down immediately!!

"Evri attempted delivery" is just a lie.
They are completely & utterly useless.
I always give very precise instructions, which include the door code & I live on the ground floor, a short walk from the entrance.
I live in sheltered housing & there is a manager on site who will help if rhe idiot driver is too thick to read my instructions.
I am disabled & visually impaired. That is why I shop online.
In future, I'll ask the supplier which delivery company they are going to use & it's evri, I'll shop elsewhere.

Ordered my Parcel 28th November Xmas Present emailed from supplier Parcel despatched, Evri emailed " we have your parcel it's on the way" 3 days later your parcel is delayed, 16 times they emailed me the same message tried every day for the next 3 weeks same reply so with Xmas getting closer had to reorder my parcel! Supplier said they would deliver with different company parcel arrived the next day. I am by the way still receiving emails from a lady named " Claire 6 weeks later telling me my parcel "" seems to be stuck in the system but assuring me it WILL be delivered" so I am still waiting for my parcel to be " FOUND"!!!!!

My parcel hasn't been received. Shown a photo of package half way inside lettbox with no door number showing. Didn't ring the bell. Thought I heard something. Checked my e mail to see that they had left message saying delivered. I ran downstairs to pick it up. To find nothing there. Have reported to them and haven't heard from them since.

In the beginning I had nothing against EVRI - well, a few problems, but not too serious - until I moved to the Seven Sisters / Tottenham / Haringey zone. My first order in this area wasn't delivered at all, and Temu, the online shopping site refunded me.
Now, again, they are delaying the delivery and I can't even track my order in their creepy site.
The sad truth is we all lose, but EVRI. We lose our time and our orders, the online companies lose revenue and their customers and only EVRI has a good time at our expenses.
This bad company should be banned and forbidden to operate.

Evri says they can't find my address.
It's a new build.
I never receive parcels sent by evri under any circumstances.
Sellers please avoid using this company.

Everi had the parcel yesterday for delivery but did not send it. Today they claim to have left it in my front porch which is stange as I dont have a front porch ! had to claim a refund from Amazon. Not the first time the31y have failed tp deliver and lied about it

I fully appreciate it is the festive period but contacting EVRI is made almost impossible by their own merits. I have a 16 digit Tracking Number that doesn’t work and there hasn’t been any update on my parcel for the last 24 hours. If you go to their help page and input my Tracking Number it just gives me the option to go back to the home page. I personally would NEVER choose to use EVRI’s service but unfortunately the seller i have purchased my parcel off of does and had i had known before hand that they used EVRI i would have took my business elsewhere. Why O Why would anyone choose to use this incompetent company is beyond me and why Trustpilot won’t allow us as reviewers to leave 0(Zero) Stars is something that needs addressing because 1 Star shows i must have a little empathy for EVRI which i obviously don’t.
DO NOT USE THIS DELIVERY COMPANY

Evri are without question the worst delivery company operating in the UK.

My parcel was marked as “delivery attempted” on a date when Evri did not even have possession of the parcel. That is not a mistake — it is false tracking information. I have CCTV covering my property and there was no delivery attempt at all, no driver, no card, nothing.

After chasing repeatedly and providing clear evidence, Evri eventually admitted that no delivery attempt ever took place and that the parcel is now lost in their network. The items were Christmas presents, meaning the damage was already done by the time they acknowledged the truth.

What makes this worse is the complete lack of accountability:
• Automated, copy-and-paste responses
• Contradictory tracking updates
• No real investigation
• No urgency, despite the time of year

This is not my first issue with Evri, and judging by the sheer number of similar complaints online, it won’t be the last for many others either.

If you value your time, your money, or your sanity, avoid any retailer that uses Evri. This company is simply not fit for purpose.

Ordered pipers crisps, due 11th December. Sent via EVRI who says they attempted deliver 3 times, a occasions we were at home but no one rang the door bell. Called EBAY AND EVRI customer service both useless and no no response. Now waiting for refund. My MP has written to EVRI Ceo due to unacceptable deliveries in my area. See extract below.... How can an attempt be made when tracking never shows out for delivery!

Posted to you
Thu 11 Dec

Out for delivery

Delivery

Delivery history
Evri: H00MTA0086232275
Mon 22 Dec
9:45pm
On hold
Mon 22 Dec
9:45pm
Delivery attempt made - allow 24h
Sun 21 Dec
12:15pm
In transit

Terrible company and they tell so many lies and never ever deliver to the right place and when they do they dump them anywhere, my Xmas parcels were delivered 11 miles away, shocking

Looking at all the reviews on Everi I am not surprised to that most of the people giving one Star not even one time I was happy with Everi they service is one of the worst and their customer support is below one Star