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Everest Pharmacy Reviews 

350
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many reviewers highlight the excellent service, noting efficiency and a personalized approach, especially for specific needs like vaccinations or ear wax removal. People appreciate the clear communication and quick resolution of queries, contributing to a positive overall experience. However, some people experienced significant delays in service and prescription processing, leading to frustration and long waiting times. Reviewers also reported issues with incomplete prescriptions or extended delivery times, sometimes leaving them without vital medication. A few customers mentioned instances of unhelpful or rude interactions with staff, and some found the pharmacy unorganised.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and helpfulness of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the helpfulness,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing significant... See more

Product

Customers consistently note ambiguous experiences with product, with some praising specific medications like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more

Company replied

Rated 4 out of 5 stars

Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more

Company replied

Rated 5 out of 5 stars

I took my daughter to Everest pharmacy on Manchester road as she was complaining of ear ache, after a referral was made by her GP. The very kind pharmacist ridha offered us the pharmacy first service,... See more

Company replied

Rated 5 out of 5 stars

Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more

Company replied


Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel Clinic
  4. Weight Loss Service

About Everest Pharmacy

Written by the company

Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.

We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.

Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.

Everest Pharmacy NHS & Private Clinics

Written by the company

Travel Health Services
We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
Weight Management Services
Private consultations and clinically led weight management support tailored to your individual needs.
Private Blood Testing
Discreet blood testing services with fast results and professional clinical guidance.
Ear Wax Removal
Safe and effective ear wax removal carried out by trained healthcare professionals.
Cryotherapy Treatments
Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
Pharmacy First Services
NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.

Contact info

Book Your Clinic Appointment

Fast, private appointments with our expert pharmacy clinicians


4.2

Great

TrustScore 4 out of 5

350 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(350)

339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very cooperative staff

Very cooperative staff, acknowledge our needs and treated us so professionally. Staff was really patient and knew their work. Highly recommended this pharmacy

5 July 2026
Everest Pharmacy logo

Reply from Everest Pharmacy

Thank you for your wonderful review, Maryam. We're so pleased to hear our team was professional, patient and took the time to understand your needs. Your recommendation means a lot to us, and we look forward to seeing you again.

Rated 5 out of 5 stars

Ear wax removal

Excellent staff who took great care and attention

11 July 2026
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Reply from Everest Pharmacy

Thank you for your kind review. We're delighted to hear our team took great care and attention during your ear wax removal appointment. We really appreciate your feedback and hope to welcome you back whenever you need us.

Rated 5 out of 5 stars

The guy who did my ears was great .

The guy who did my ears was great .
Freindly , polite and professional
He had a really nice kind manner about him which was lovely to see .
Your lucky to have him
Sorry did nt catch his name .
Seamus Michael sinnott

4 July 2026
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Reply from Everest Pharmacy

Thank you so much for your lovely review, Seamus. We're thrilled to hear you had such a positive experience and that our clinician made you feel comfortable with their friendly and professional manner. We'll be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

Absolutely brilliant 🤩 great service…

Absolutely brilliant 🤩 great service and the lady pharmacist is lovely 👍👍👍

11 July 2026
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Reply from Everest Pharmacy

Thank you for your fantastic review, Donna. We're so pleased you received great service and that our pharmacist made such a positive impression. Your kind words are greatly appreciated, and we look forward to seeing you again.

Rated 5 out of 5 stars

Great service and very friendly staff

Great service and very friendly staff

11 July 2026
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Reply from Everest Pharmacy

Thank you for your 5-star review. We're delighted to hear you found our team friendly and that you received great service. We appreciate your support and look forward to welcoming you back.

Rated 5 out of 5 stars

Top Marks for the great service the…

Top Marks for the great service the staff are always pleasant nothing is too much trouble

10 July 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for your lovely feedback, Christine. It's wonderful to hear our team is always pleasant and happy to help. We really appreciate your continued support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent pharmacy

Everything nicely set up with two consulting rooms in a separate area from the shop. Pharmacist was friendly and efficient.

9 July 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for your kind review. We're pleased to hear you found our consultation rooms welcoming and that our pharmacist provided friendly and efficient service. We appreciate your feedback and hope to see you again in the future.

Rated 5 out of 5 stars

Good explanation

Good explanation

4 July 2026
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Reply from Everest Pharmacy

Thank you for your lovely 5-star review, Vashti. We're so pleased to hear you found our explanation clear and helpful. Providing friendly, informative advice is something we always strive for, and we really appreciate you taking the time to share your experience. We look forward to welcoming you again in the future.

Rated 2 out of 5 stars

Overcharged me more than was quoted on…

Overcharged me more than was quoted on the website.

4 July 2026
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Reply from Everest Pharmacy

Thank you for taking the time to leave your feedback. We're sorry to hear about your experience and any confusion regarding the price you were charged.

We'd like to look into this for you and investigate what happened. Please could you email support@everestpharmacy.co.uk, with some details of your visit, and our team will review the matter and get back to you as soon as possible.

Rated 5 out of 5 stars
Everest Pharmacy logo

Reply from Everest Pharmacy

Hi Tracy,

Thank you for taking the time to leave us a 5-star review. We're delighted to hear you found our service friendly and helpful.

We really appreciate your kind words and look forward to welcoming you back to Everest Pharmacy whenever you need us.

Rated 5 out of 5 stars

Great friendly service

Great friendly service

30 June 2026
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Reply from Everest Pharmacy

Thank you for your wonderful 5-star review. We're so pleased to hear you received great, friendly service during your visit.

Your feedback means a great deal to our team, and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Professional and Patient

The pharmacist who treated me was very patient and spent the time needed to complete the procedure. The presenting problem was also solved. Thank you.

26 June 2026
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Reply from Everest Pharmacy

Hi Neil,

Thank you for your fantastic 5-star review. We're delighted to hear that our pharmacist took the time to ensure you felt well looked after and that we were able to help resolve your concern.

We really appreciate your kind feedback and hope to welcome you back to Everest Pharmacy in the future.

Rated 1 out of 5 stars

Everest pharmacy advertise help &…

Everest pharmacy advertise help & advice rather than GP visit.
After waiting in queue to be seen i was told by the Pharmacist to go A&E ...I was asking her to look at wound on leg & advice how to treat it or recommend cream...she wouldn't look as it was nearly 6pm close...she was not concerned & did not want to advise me of the best way forward...i asked her to address my leg wound NOT my request for tetanus which i understood was not available...very disappointed & will not use Everest again as on previous occasions they have mixed up prescriptions & have a lack of tolerance approach to customers who ask questions.
I don't wonder A&E are manic

29 June 2026
Unprompted review
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Reply from Everest Pharmacy

Hi Carole,

Thank you for taking the time to share your feedback. We're sorry to hear that you left feeling disappointed.

Our understanding is that you attended the pharmacy because you were concerned about a possible exposure to tetanus and were seeking advice. As we only provide tetanus vaccinations for travel purposes, we advised you to attend A&E, as anyone who may have been exposed to tetanus should be assessed promptly for appropriate post-exposure treatment. This was the safest advice we could give based on the information provided.

We appreciate that this may not have been the outcome you were hoping for, and we're sorry if our explanation did not come across as clearly or compassionately as we intended.

If you would like to discuss your experience further, please don't hesitate to contact us at support@everestpharmacy.co.uk.

Rated 5 out of 5 stars
Everest Pharmacy logo

Reply from Everest Pharmacy

Dear Stuart,

Thank you for your five-star review. We're delighted to hear you found our team helpful. Your kind feedback means a great deal to us, and we look forward to welcoming you back whenever you need us.

Rated 5 out of 5 stars

Ear wax removal appointment…

Booking an ear wax removal appointment was simple. The procedure was quick and at a reasonable price.

18 June 2026
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Reply from Everest Pharmacy

Dear Phil,

Thank you for your wonderful review. We're pleased to hear that booking your ear wax removal appointment was straightforward and that you found the procedure quick and good value for money.

We really appreciate your feedback and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Very helpful and professional service…

Very helpful and professional service given

23 June 2026
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Reply from Everest Pharmacy

Thank you for your wonderful 5-star review. We're delighted to hear that you found our service helpful and professional. Providing friendly, high-quality care is always our priority, and it's great to know we met your expectations. We really appreciate you taking the time to share your experience and look forward to welcoming you back whenever you need us.

Rated 5 out of 5 stars

Brilliant

Pharmacist is lovely, very helpful and very through with my treatment.
Highly recommend

21 June 2026
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Reply from Everest Pharmacy

Thank you, Deborah, for your fantastic 5-star review. We're so pleased to hear that you found our pharmacist helpful and thorough throughout your treatment. Providing professional, personalised care is very important to us, and we're delighted that you would recommend our service. Thank you for your kind words, and we look forward to seeing you again.

Rated 5 out of 5 stars

Staff very efficient and always very…

Staff very efficient and always very pleasant to customers

4 June 2026
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Reply from Everest Pharmacy

Thank you, for your lovely 5-star review. We're delighted to hear that you found our staff efficient and pleasant. We work hard to provide a welcoming and reliable service for all our customers, so your feedback is greatly appreciated. Thank you for taking the time to share your experience, and we look forward to serving you again.

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service, thank you!

18 June 2026
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Reply from Everest Pharmacy

Thank you, Shiblee, for taking the time to leave a review.

We are delighted to hear that you found our service friendly and professional. Our team works hard to provide a welcoming environment and high-quality care for every patient, so it's wonderful to know that your experience reflected this.

We truly appreciate your kind words and thank you for choosing Everest Pharmacy. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Attentive, considerate, efficient and excellent

Excellent service considerate, efficient and helpful

19 June 2026
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Reply from Everest Pharmacy

Thank you, Zill, for taking the time to leave such a positive review.

We are delighted to hear that you found our service attentive, considerate, efficient and helpful. Providing excellent care and support to our patients is at the heart of everything we do, so it's wonderful to know that your experience reflected these values.

We truly appreciate your kind feedback and thank you for choosing Everest Pharmacy. We look forward to supporting you again in the future.

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