Event Tickets Center Reviews 

63,885
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 4,833 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the digital platform is very easy to navigate, making the overall process of purchasing event tickets a truly straightforward experience. Many consumers also appreciate receiving their admission documents quickly and finding the online tools simple to use for their daily needs. Some people were dissatisfied with unexpectedly high ticket prices and the inability to clearly see specific seat locations prior to completing a purchase. Reviewers additionally noted frustrating difficulties regarding order management, such as delayed ticket transfers and complications when attempting to secure adjacent seating.

What people talk about most

Order

People report negative experiences with order processes, highlighting significant frustration with missing or... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the website user-friendly,... See more

Website

Reviewers mention negative feedback about the website, frequently describing the platform as overpriced and... See more

Price

Clients share negative opinions on price, reporting that tickets are sold significantly higher than standard... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am old and find all this confessing. Your AI was helpful but quit before I was through . Still not sure if I actually have tickets. But I feel sure when I show my emails some one at OsF will be abl... See more

Company replied

Rated 3 out of 5 stars

Couldn't see which seats in the section and row. Difficult to figure out how to save my tickets for retrieval at the venue.

Rated 4 out of 5 stars

This dynamic pricing or whatever it’s called has to stop, at least the resale is being managed well and resale isn’t crazy priced.


Company details

  1. Event Ticket Seller

About Event Tickets Center

Written by the company

Experience is everything.

At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.

We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.

From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center - Connecting You with the Tickets You Need

Written by the company

Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.

Event Tickets Center 100% Guarantee

All orders are backed by our 100% guarantee

You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes: (1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof. (2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.

Contact info

3.1

Average

TrustScore 3 out of 5

64K reviews

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3.1

All reviews

(63,885)

4,782 reviews in the last 12 months

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Rated 1 out of 5 stars

Can't get my tickets downloaded

Can't get my tickets downloaded. Please give me my money back

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Connie!

We're sorry to hear you're having trouble claiming your transferred tickets. Please reach out to our support team directly for assistance. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 2 out of 5 stars

Very confusing getting the tickets

Very confusing getting the tickets. You have to navigate through multiple emails from different addresses to end up finding your tickets.

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello!

If you need any assistance with your tickets please do not hesitate to let our support team know as they would be happy to assist you. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 1 out of 5 stars

I screwed up the booking because the…

I screwed up the booking because the site was ridiculously too complicated very disappointing.

11 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Stephen!

We're sorry you found our site complicated. As a secondary ticket resale marketplace, listings on our platform are provided by verified seller partners. Because each order is tied to specific seller inventory, all sales are final and we are unable to make changes, exchanges, or cancellations once a purchase is confirmed.

Rated 1 out of 5 stars

Horrible system over an hour curing to…

Horrible system over an hour curing to get my tickets app keep saying nothing available so aggravating

10 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Thomas!

We're sorry to hear you are having difficulty accessing your tickets. Please reach out to our support team directly as they would be happy to assist you with this issue. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 2 out of 5 stars

Split tickets

Split tickets. You would think selecting "2" tickets and a corresponding row would imply the tickets were seated next to each other; made for an annoying discovery when ticket master sent over two tickets several seats apart.

12 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Daniel!

As a live secondary ticket marketplace, ticket listings on our site are provided by verified seller partners. Standard ticket listings selected together in the same row are expected to be side-by-side unless explicitly noted on the listing disclosure prior to checkout.

We want to ensure your order was listed and delivered accurately according to our marketplace standards. Please send your order details to customersupport@eventticketscenter.com so our support team can review the listing notes for your purchase and assist you further.

Rated 2 out of 5 stars

I'm not getting the tickets and it…

I'm not getting the tickets and it didn't give me the choice of what email to use.

12 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Jesse!

Please reach out to our support team directly for assistance with accessing your tickets and confirming your account details. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 1 out of 5 stars

Wish there was a way to cancel my order…

Wish there was a way to cancel my order for tickets

12 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Na!

Because Event Tickets Center operates as a secondary ticket resale marketplace, all listings are provided by verified seller partners. Once an order is confirmed, all sales are final to ensure consistency across the individual sellers' inventory, which is standard practice across the secondary ticketing industry.

While orders cannot be canceled or refunded, you always have the option to gift your tickets or list them for resale. If you would like to learn more about available resale options, please feel free to reach out to our team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

Major fail. Bought and planned for the event…

Bought tickets and planned for the event evening but no tickets available at the last minute. So disappointing. A refund was issued (have yet to receive). What a bummer

10 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Greg!

We're sorry to hear there were issues with fulfilling your order. As a live secondary ticket marketplace, orders placed on our platform are fulfilled by verified seller partners. On rare occasions, a seller may encounter an unexpected inventory shortage or venue allocation issue that prevents ticket delivery. When an order cannot be fulfilled, our 100% Buyer Guarantee ensures that a full refund is issued. While refunds are initiated on our end right away, standard financial institution processing times can vary before funds post back to your original payment method.

Rated 5 out of 5 stars

Love it!!!

User friendly and most of all, things happened as promised.

Love that!

12 September 2026

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