Although I waited longer than expected for my order, I am absolutely thrilled with the quality of the pipe and drape stand I ordered. It is exactly what I needed. After purchasing and returning 2 oth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Although I waited longer than expected for my order, I am absolutely thrilled with the quality of the pipe and drape stand I ordered. It is exactly what I needed. After purchasing and returning 2 oth... See more
Company replied
I have loved every single item I have ever ordered from Event Decor Direct. Their products are perfect and their shipping time is great. I let everyone know where I order my decor items from because e... See more
I received what it appears to be used products.. This is not acceptable. Why weren’t each one of these pieces wrapped like I have gotten them wrapped from other companies that I’ve ordered from, reach... See more
The descriptions on line are very accurate and easy to understand. I used the live chat feature with great success. The material I bought exceeded my expectations and will work perfectly for what I ha... See more
Professional Wedding & Event Decor Products at Factory-Direct Prices
98 SE 7th Street, 33441, Deerfield Beach, Florida
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just love this company. Great products. You really can't go wrong.
I'm an event planner and on a schedule. Ordered item for over $500. Few days later I get an email to say it's on back order. Why was this not told prior to ordering
My experience with this company was bad because when my items came in they were missing parts and didn’t come in on time
Event Direct Decor has amazing product! Their team of customer service agents are also amazing!
Prices are reasonable and customer service is awesome
I made a recent purchase of one of their flower wall kits. The product itself was great. I was happy with it and the quality was good. At the time I made the purchase there was a deal they had going on if you purchased anything greater than $599 a coupon code to use and $100 gift card with your purchase. My total was above $599 but after the coupon code was applied it brought it down to below $599. It did not mention it had to still be above that value after all coupon codes were applied. I was only informed of this after I contacted customer service. They weren't willing to correct the issue and only offered $25 off towards my next purchase which is currently their offer going on. I don't see how that rectifies the issue. Needless to say, I was very disappointed and decided to take my business elsewhere in the future.
Their website is awsome everything is explained in detail with pictures imposible to choose wrong.
I have been very happy with my supplies. Except for the order of blush silks.
We ordered the ceiling drape and it was not difficult to install and made the event look beautiful. shipping was efficient and quick.
Everything ordered arrived in good working condition and as scheduled. Grateful!!
product was as described and arrived on time
Shipping costs were a little high
Great customer service and it was exactly what I needed
There is just no comparison with Event Decor Direct and any other suppliers I have found out there. Quality is on par, top notch. They know what they are doing and the items have truly been catered to professionals in this industry. As they say you need the right products and they do have the right products. I would definitely recommend this company to anyone.
Arrived timely and in great condition.
Very pleased with my purchase!
I placed my order and when I paid with my Amazon Pay it added $20 to the delivery, so I sent a message asking for the order to be canceled . The next day I received confirmation that it was canceled. However, the packages arrived on Tuesday anyway. I am so upset at this. I was lied to and made to accept the order. I will be contacting CustomervService to rectify the situation.

Reply from Event Decor Direct
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.