It's a good platform to find and join interesting events. My only gripe is that when booking from my mobile phone I need to leave the booking page to reopen my mailbox to find the six-digit code to co... See more
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Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.
Contact info
155 5th St., 94103, San Francisco, United States
- 1-888-201-2414
- eventbrite.com
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easy to use
easy to use, not happy being forced to answer questions to check out. That's more than six.
Easy to use and great classes
I have trouble booking tickets
I have trouble booking tickets. It says contact info incomplete. Had to try few times before it worked
My order appears on the website but I…
My order appears on the website but I had to re-register to access the event.
You didn't process my ticket the first…
You didn't process my ticket the first time or ripped me off. You are nothing but grifting middle men and can't do that right.
Absolutely rubbish at event organisation!!!
My daughter booked a princess prom event in Leicester to be attended on Monday 20th July 2026 and it was paid for in November 2025.
This was for myself, my daughter and two granddaughters aged 4 years and 6 years old.
Myself, my daughter and my son’s wife arranged their summer holidays around the princess prom date. I also had a piano lesson that I had to re arrange due to the prom.
On 17th July 2026 my daughter had ‘a reminder email’ to say don’t for get the princess prom in Leicester on 20th and in brackets (cancelled)!!
That was it!
Couldn’t get hold of anyone until Monday morning when the Athena Theatre answered the phone and confirmed it was cancelled THREE months before!
The Princess Prom group confirmed that they had to cancel three months previously.
Neither were their fault that Eventbrite hadn’t bothered to let us know and you can imagine how devastated the two little girls were!
If we had been told then we may have been able to take them to a different venue.
The reaction, when my daughter eventually spoke to someone at Eventbrite, “you’ll get your money back in 10 working days”.
No apology, no caring two little girls were devastated just ‘so what’!
Abysmal company that I will never do business with again.
Disgusted grandmother.
everything
two thumbs up!
Thank you for providing such a smooth…Smart, reliable and convenient.
Thank you for providing such a smooth and reliable experience. Registering for the event was quick and easy, and the platform made everything simple to navigate. I appreciate the clear communication, straightforward ticketing process, and overall convenience. Looking forward to using Eventbrite again for future events. Keep up the great work!
Easy to work with.
Very easy to use
It took literally 9 attempts to get…
It took literally 9 attempts to get your website to process my payment. It would not connect properly with Apple Pay at all. Between the inability to filter results more effectively, I really dislike using this website and will try to avoid using it in the future to go directly to the vendors.
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