Ordered a revolve 360 car seat that does not fit. Evenflo requires calling to request a return; however, there the call center /chat is closed/not accepting calls/chats despite the fact their hours ar... See more
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See what reviewers are saying
If you want to be able to easily return something, don’t purchase a product directly from evenflo.com. It says you need to contact them for returns instructions but then their call line is always clos... See more
I ordered two products to replace on the exosaucer. The light bar did not work upon arrival. I didnt even bother returning because the first time there was a mailing issue. everything else we own is F... See more
Garbage customer service, car seat absolute garbage. My 30 month old can slide her chest clip down an get her arm out. I have tried multiple tips, tricks, talk to many moms on different support groups... See more
Company details
Information provided by various external sources
For nearly 100 years it has been Evenflo’s mission to find and provide to you products that help you throughout your journey as a parent.
Contact info
225 Byers Rd, 45342, Miamisburg, United States
- 1-800-233-5921
- evenflo.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The stroller I got was nice
The stroller I got was nice. Pretty inexpensive since it was on sale & it didnt take long for me to receive it.
I'm super happy with the purchase of…
I'm super happy with the purchase of travel system... great product quality, design and price!
Delivered in a timely way
Delivered in a timely way. Perfect replacement straps
Terrible customer service.
Fixed my issue with no hesitation
They used FedEx to deliver my package
They used FedEx to deliver my package. It took days of me calling and complaining to FedEx before I finally got my package. I tried to call Evenflo to let them know what was going on and to see if they could call FedEx and help me. Evenflo was of no help. They didn't even offer to replace the package or give me my money back. They told me that I would just have to keep getting in touch with FedEx. When I finally received my package the outside bag looked as if someone opened it and resealed it and the box inside was all ripped up. I will never order from Evenflo again.
Car seat cover
We had a car seat cover rip after one washing. I called in & they replaced it with no issues at all! Thank you!
Very quick shipping and reasonable price
Comfortable carseat/easy install
Comfortable carseat/easy install, I would recommend for everyone.
Great
Great! Shipped fast and easy to assemble! Love my new double stroller!!
The most amazing practical and fair prices brand
I started with my 1st evenflo
with my 1st baby and ever since I am trusting the product and everything I have for both of my in babies are from the evenflo brand it's manufactured in the US it's always up to the highest standards and is always a fair fair price
Yes their service was amazing!!!
Parallel Tandem Stroller
Parallel Tandem Stroller
I really like the stroller. It is compact & lightweight compared to other double strollers. I would like more space capacity to put the kid's stuff. Shipping was fast and customer service were helpful & professional.
Your people were very courteous and…
Your people were very courteous and responsive. Thank you for your excellent service.
Great stroller
Fast shipping, great price. Love this double stroller. Have a single one and it gets stuck a lot, but this one move very smoothly.
play yard for my grandson
I bought a play yard for my grandson and it is of good quality and is working perfectly from my purpose!
⭐️⭐️⭐️⭐️⭐️
Representative was very courteous and put an effort in helping me solve my issues. Thanks!
I do enjoy the products I purchased but...
I do enjoy the products I purchased, but the fact that your company put an extra charge on my card, that was held for some days, did cause me some inconvenience.
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