Terrible customer service
Terrible customer service. Not at all interested in making customers happy and having a good experience.
30 January 2026
Unprompted review
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Company details
Written by the company
Eurosko er skandinavias største skokjede med over 300 butikker. Vårt mål er å være byens beste skobutikk gjennom utvalg, kunnskap og kvalitet.
Contact info
Solgaard Skog 86, 1599, Moss, Norway
- eurosko.no@gmail.com
- eurosko.com
1.9
Poor
52 reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
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Gloves fell apart after 2 hours use - and no word from customer service!
I bought a pair of gloves in Göteborg and brought them with me on our onward journey from there. They lasted 1 (ONE !) day.....then they came apart. I have written to you on your "reklamation" link, but have heard nothing from you at all - this is now 19 days ago....My case number is 103059. Promising your customers a reply within 5-6 days and then not giving a toss about them for 19+ days is not just bad customer service, it's simply rude. I wonder what you yourselves would feel like if you were subjected to that kind of treatment. Fact of the matter is - you sold me a product that fell completely apart after 2 hrs use. I guess you feel that is ok - clearly we define quality goods and customer service differently.
26 December 2025
Unprompted review
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