Europcar Polska Reviews 

Professional service when picking up the car, all details were actually prepared and it didn't take long to get on the road.
There was damage on the windscreen that wasn't shown on the rental agreement so I had to return to the desk to report it.

I returned car out of office hours to Krakow Balice airport branch and I have never got any invoice or confirmation that car was inspected despite my email address was shown on rental agreement.
Deposit was released after 3 days and this is the only way I could assume everything was OK.

Damage on car wasnt shown on rental contract so I went back to the desk as no one came to the car with me..
I told them there was damage all down one side, He said no problem and scribbled a bit on my contract..

Surprisingly on my return.
PROBLEM...PROBLEM...
Even with the same man sat behind the desk that said no problem 6 days earlier suddenly suffered from amnesia..
First time europcar and the last (or under inter rent name)
45 minutes wasted arguing and even though they found the damage on a previous renters agreement, I'm still expecting to be hit with a charge.
Rental car companies can be a real pain and they wonder why you get angry..

Easy pick up at Warsaw airport Modlin the staff was very polite and the car was as expected. Will rent again from europecar car in Warsaw airport Modlin

i was renting cars from various of companies before. I can only hope that the other companies at Gdansk Airport are providing costumers with similar service. Anyways: Gentleman that was at the desk was both friendly and professional. It makes hell of a difference to be approach with a smile and a warm "Good day, miss Magdalena". All the documents and keys were in an elegant cover. I also got a small map with instructions where to find the car, how to drive to leave the parking and how to drive on my way back. Makes a big difference since Gdansk airport is a bit of the city center of Gothenburg: makes no sense. Car was clean, fully tanked (which is not a given with some companies) and a smooth ride.

While returning the car there was nobody at the desk at the moment. I simply put the cover and car in the box for that. By the time i land in Sweden email was waiting for me with information that the car was checked and everything was in order. Fast and effective.

What i like the most was skipping going to the car with someone to check for scratches on car both when i pick it up and leave it. We call it trust and Im hopping no costumer will ruin it.