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3.3
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The staff were terrific, as was the car. The problem is the company's policies: taking a neat profit on toll gate charges is not cool. I received the car with a tank that was not full, and I have photographic proof of it, but there is no way to get a refund. EuropCar is quick to grab a few bucks but a lot less willing to act equitably. The experience could best be described as "money-grubbing".
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