This company really became more than crappy. In the beginning I was happy with them, shipping was ok, communication also. But now they’ve sent only half of my order, they don’t reply to E-Mails any mo... See more
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I changed my review from 1 to 4 stars. I made my order last march. Never got it, because the delivery was considered as lacking texts in the languages that are needed in my case. For this accident... See more
Company replied
I am Nadine, my order was Nr. 48622. Thanks for the order, I received the ordered products and I am satisfied! I was not satisfied with the delivery. I was at home and the delivery agent didn't ring... See more
Company replied
It’s was an amazing experience to by this product online, but there was a lot of information about everything. Really thankyou for the goed service. I’ll soon buy other products from you. Thankyou
Company replied
Company details
Written by the company
Euromex - an international wholesale company based in Hamburg, Germany. The online store provides high-quality cosmetics to hospitals, pharmacies, medical clinics, other licensed medical institutes, and many doctors around the world. We supply the most popular brands, including Juvederm, Profhilo, Restylane, Saypha, Stylage, Radiesse, Teosyal, Belotero, Revolax, and other fillers. You can be sure that all available products are safe, proven, and perfectly meet your needs and requirements.
Contact info
Hohe Bleichen 12, 20354, Hamburg, Germany
- +49-32-221852081
- info@euromexde.com
- euromexde.com
Horrible!!!
This company really became more than crappy. In the beginning I was happy with them, shipping was ok, communication also. But now they’ve sent only half of my order, they don’t reply to E-Mails any more and I’m going to consult a lawyer next week on how to get my money from half of my order back, which wasn’t sent. I’m just happy that I never purchased bigger amounts with them. There are so many companies that reply laterally within an hour or two, have wonderful customer service and are reliable whereas this company obviously decided to steal from their customers.
28 February 2024
Unprompted review
Reply from EuroMex
Nice to hear that, Ingeborg!
Medical Product
Made Order, Got products. Which was nice. Same products as Were ordered and with long expiry
31 January 2024
Unprompted review
Reply from EuroMex
Thank You for your feedback!
Absolutely appalling!!
Absolutely appalling!!! You don't recognise Scotland as part of the UK!! Slow, rude and not helpful one abit! The UK is built up over 4 countries, educate yourself, look at a map!
25 December 2023
Unprompted review
Wery slow responce
Wery slow responce, and from making the order and getting It mailed, was 1month between. Everything takes a week to get responce.
There was good and fast service earlier years, but not anymore.
And I wanted to pay via Pay Pal, but Only get bank transver.
10 November 2023
Unprompted review
Reply from EuroMex
Dear Sanna,
Thank You for Your feedback.
We are doing our best to renew our work, but unfortunately, it takes more time for our team than expected.
As soon as our business is fully back to work, we will inform our customers at once!
Not anymore
Was amazing at service fast and easy but lately a big mess. Very late responses and only payment option is PayPal….
5 October 2023
Unprompted review
Reply from EuroMex
Dear Donmez,
Thank You for Your feedback.
We are doing our best to renew our work, but unfortunately, it takes more time for our team than expected.
As soon as our business is fully back to work, we will inform our customers at once!
I don't believe that all these reviews…
I don't believe that all these reviews are written for free with no reward, just bc the products and service are "so good and amazing." When the products are simply *the products you ordered* and the service is simply *they arrived when they were supposed to*, this isn't THRILLING to 150 ppl who then went online and wrote rave reviews about this amazing experience. That's just ECOMMERCE. Wow, thrilling.
3 June 2023
Unprompted review
Reply from EuroMex
Thank You for Your feedback!
Seems like this is a misunderstanding, since our company is mainly focused on the European market, and we DO NOT ship to the USA.
As far as we see from the location, this review was sent from the US.
Thank You for Your time!
Recently in 2023 this company
Recently in 2023 this company
don’t confirm orders. Reply to emails or phone calls. I’m afraid they no longer in business
4 June 2023
Unprompted review
Reply from EuroMex
Dear Peter,
Thank You for Your feedback.
We are doing our best to renew our work, but unfortunately, it takes more time for our team than expected.
As soon as our business is fully back to work, we will inform our customers at once!
This company doesn’t reply any emails
This company doesn’t reply any emails, phone calls nothing! They owe me money and it’s impossible to get it back. Also doesn’t seem possible to reorder anyway.
19 April 2023
Unprompted review
Reply from EuroMex
Dear Rikka,
Thank You for Your feedback.
Unfortunately, we were forced to stop our business for a while.
We are doing our best to renew our work, but unfortunately, it takes more time for our team than expected.
As soon as our business is fully back to work, we will inform our customers at once!
for the first time after a few orders
for the first time after a few orders; i paid very quickly, after 10 min, but apparantly the bankaccount was changed (without me knowing) and i transferred to old account. after a few days of emailing, to different email accounts; no replies, no money back, nothing. its simply not the service that im used to from euromex.
10 April 2023
Unprompted review
Reply from EuroMex
Dear Sophie,
Thank You for Your feedback.
Unfortunately, we were forced to stop our business for a while.
We are doing our best to renew our work, but unfortunately, it takes more time for our team than expected.
As soon as our business is fully back to work, we will inform our customers at once!
Not happy about this company anymore
At first i was happy about the service and delivery time. They are fast and the service is very good. If i had any questions they really replied fast. Unfortunately the service is bad now. Don’t get any response on my emails and also on social media. I placed a order and didn’t get the payment details. So I order for the second time and also I didn’t get any payment details. I tried to get contact on live chat on there website and they replied and I give my order number. Unfortunately they didn’t response after that. I’m very disappointed in this company because I didn’t had any problems before. I hope the service wil get better.
5 April 2023
Unprompted review
Reply from EuroMex
Dear Kelly,
Thank You for Your feedback.
Unfortunately, we were forced to stop our business for a while.
We are doing our best to renew our work, but unfortunately, it takes more time for our team than expected.
As soon as our business is fully back to work, we will inform our customers at once!
fake company.
fake company.
place order by last month.
until now, no shipping and no refund.
is scammer.
2 December 2022
Unprompted review
Quality products, best service.
Fast delivery, helpful and friendly staff, products are of the best quality there is.
17 November 2022
Unprompted review
Reply from EuroMex
Thanks a million, Alex!
Very satisfied!
Very satisfied with the service and communication with sales manager. Fast order’s sending and delivery. Recommend!
10 November 2022
Unprompted review
Reply from EuroMex
Appreciate Your kind feedback, Anita!
Reply from EuroMex
Thank You so much, Dr. Sofia!
Reply from EuroMex
Thank You, Mara!
Reply from EuroMex
Thanks a million!
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