Staff are really friendly and helpful, which is handy if you're not experienced with their products. Products are good quality and really well priced. 10/10
Location
Switch locationUnit 11 Castle Park, Queens Drive, NG2 1AH Nottingham, East Mids & South Yorkshire, GB
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See what reviewers are saying
Ordered some ceiling cladding had a email confirmation confirming order advising somone would be in touch with a delivery day. Four days later I tried to ring but kept ringing out. I received the del... See more
I visited the Nottingham store and the guys who served me could not have been more helpful! Both were extremely friendly and gave some great advice that I was in need off. I will definitely be using... See more
Great customer service and great quality items I needed for fencing from this company. There were some delays with my initial order where items were found to be out of stock but this was soon resolve... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Nottingham
Written by the company
Contact info
Unit 11 Castle Park, Queens Drive, NG2 1AH, Nottingham, East Mids & South Yorkshire, United Kingdom
- 01159 852522
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Replied to 93% of negative reviews
Typically replies within 48 hours
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Good place. Would recommend
Staff are really friendly and helpful, which is handy if you're not experienced with their products. Products are good quality and really well priced. 10/10
The guys at eurocell are always very…
The guys at eurocell are always very helpful. Great customer service
I think Eurocell is very good because…
I think Eurocell is very good because they rang us when it was ready instead of a text or email great customer service
Quadrant beading
Very easy to order and collect from my local branch of Eurocell thank you
First time using eurocell great place
First time using eurocell great place . Craig served me was very helpful even double check the measurements against the item . Will definitely be back
Very helpful and delivered to my back…
Very helpful and delivered to my back yard sobi didn't have to carry through by myself
Straightforward online click and…
Straightforward online click and collect. Easy parking outside, friendly efficient counter service. No messing. Thank you Eurocell
Great personal service
Got a small porch job for my mother in law. As an old school Joiner, i was going to construct all in timber. Then she asked if could do in plastic. So eurocell came up on Google. Went to 11 Castle Park branch in notts. And glad I visited personally. As Craig the chap who dealt with me was friendly, efficient. He gave great advice on what I would need and how. All brought out to my van. Much better than ordering online or a catalogue. I left very pleased, Craig is a credit to your service Thank-you. 👍
Very reasonable price,fantastic service…
Very reasonable price,fantastic service thanks to Craig. Anything to do with upvc this is the place to come
Customer relation
I experienced mixed form of welcome at the Nottingham branch. One person was very helpful and ready to provide advice and support and the other person was ... well, let us say the contrary, to be polite. The fact is that not every customer is in the trade and there are occasions that people require a friendly advice. The lack of knowledge by the customer should not be a reason for your staff to make them feel embarrassed. Every time I entered this branch, I felt very uneasy.

Reply from Eurocell plc - Nottingham
Took 2 weeks to respond to a request…
Took 2 weeks to respond to a request for a quote told it would take 24 hours

Reply from Eurocell plc - Nottingham
Friendly
Friendly, quick and efficient. Excellent product delivered, as expected, damage free.
Very happy with the product
Very happy with the product, and especially the delivery as it was ordered in the evening and arrived next morning. Very surprised , but excellent delivery.
Slight stock problem and Craig…
Slight stock problem and Craig contacted me within an hour of ordering to explain and resolve. Thank you Craig.Great service.
Excellent every time
Excellent every time, affordable price, good quality and helpful service
Friendly staff and they cut the item to…
Friendly staff and they cut the item to my measurement so I could fit in my car
Excellent service
Ordered online. My order was ready when I arrived. Pleasant and helpful staff who offered advice on product selection
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